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Smythe Volvo - Service Center

Summit, NJ

5.0
1,216 Reviews

1,216 Reviews of Smythe Volvo - Service Center

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December 28, 2022

Thanks to Mike Mitchco and Smythe volvo's Knowledge parts department my valued customers get there volvos returned to them same day. Special thanks to Mike for going above and beyond More

by Triumph70tiger
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mitchko
Dec 28, 2022 -

Smythe Volvo responded

Thank you for choosing Smythe Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 23, 2022

Great service and very happy Will return again Loves it Awesome job can’t thank them enough More

by david.stearns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Smythe Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo.

December 23, 2022

Professional, courteous, good communicators, work done well and on time. All around great experience at Smythe Volvo for my car’s recent service. More

by cwstraubiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Smythe Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 19, 2022

We started using Smythe Volvo for wholesales parts about two years ago and they are nothing but the best, Mike our delivery driver goes above and beyond with the order and overall service More

by Livingston.collision
Recommend Dealer
Yes
Employees Worked With
Mike Mitchko
Dec 20, 2022 -

Smythe Volvo responded

Thanks for sharing your thoughts about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

December 17, 2022

The service department at Smythe Volvo is the best. I have purchased cars there in large part due to the outstanding service I have received there over the years. More

by bobrobinson96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Correa
Dec 17, 2022 -

Smythe Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo, Bob, we look forward to having you as a valued customer for many years to come!

December 14, 2022

Mark did the 12 month service on my car. I left a note that I needed the car by 2 pm as I had a doctors appointment in the area. The car was ready by 10:30 am! Mark explained what addition More

by billy.spiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina. 5 Stard
Dec 15, 2022 -

Smythe Volvo responded

Thank you for the kind words for Mark and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Dec 15, 2022 -

billy.spiro responded

Your dealership is so professional and caring that you could be the New York Yankees of auto dealerships

December 02, 2022

We always get the best service at SMYTHE. Thank you to the great team at the dealership. More

by wade125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Correa
Dec 04, 2022 -

Smythe Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 30, 2022

Mark is an absolute customer service ROCK STAR. He managed to achieve the impossible by replacing an unobtainable heating component in half the time allotted by VOLVO. Thanks to him my wife has her More

by dbutensky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Smythe Volvo responded

We are very happy to hear that Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 30, 2022

Mark was very attentive and informative! I highly recommend Mark & Smythe Volvo!! I loved the new XC40. That may be my next car! More

by mdowns1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Smythe Volvo responded

Thank you for your review and kind words for Mark! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo.

November 30, 2022

Mark Terry and the service team at Smythe Volvo provide an optimal level of customer service. Mark’s communication is excellent. He is very experienced and explains in detail what your vehicle requires and More

by Chelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Correa
Dec 02, 2022 -

Smythe Volvo responded

We are very happy Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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