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Smythe Volvo - Service Center

Summit, NJ

5.0
1,216 Reviews

1,216 Reviews of Smythe Volvo - Service Center

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January 11, 2023

Emilio was wonderful! ! You’re lucky to have someone so nice at your service desk! More

by Muffinmuller
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
Jan 12, 2023 -

Smythe Volvo responded

Thank you,! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo.

January 10, 2023

Professional, friendly, very knowledgeable and keeps you informed of the status of the job. I have been purchasing and servicing cars at this dealership for over thirty years and never disappointed, More

by Wladyka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Smythe Volvo responded

We are very happy to have provided you with such a positive experience! Tom, Doug, and our team sincerely value your business and look forward to your next visit.

January 09, 2023

Wonder dealership to do business with! Service department is second to none! Thank you Dina. More

by Mmp0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Jan 09, 2023 -

Smythe Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 06, 2023

David and the entire team at Smythe went above and beyond to ensure the needed repair was execute despite some miscommunications within the service system and team itself. Absolutely a pleasure to work with More

by Vanessarose.watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio Gonzalez
Jan 06, 2023 -

Smythe Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 06, 2023

Exceptional quality of service and communication. Emilio walked an extra mile and took care of few things which were not noticed by me. I was really impressed when I noticed that Kevin Flanagan, the More

by Shahbaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio Gonzalez
Jan 08, 2023 -

Smythe Volvo responded

Shahbaz, Thanks for sharing your thoughts about your experience with Smythe Volvo. Emilio, Kevin, and our team appreciate your business and hope to see you again soon!

January 05, 2023

Smythe Service Department is outstanding. The day before my scheduled appointment, I needed to move that appointment to that day because of an urgent, unexpected family matter. Even though th More

by Walter L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson, Emilio Gonzalez
Jan 06, 2023 -

Smythe Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Walter, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo, we look forward to having you as a valued customer for many years to come!

January 03, 2023

You rock! Love your service advisor Dina, she personable, positive and pleasant, attentive to details and profesional. Thank you and God Bless. More

by Ramona Elizabeth Pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Cerza is a good guy., Dina Thomson
Jan 04, 2023 -

Smythe Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dina always meets your expectations. Thank you for choosing Smythe Volvo, Ramona we look forward to having you as a valued customer for many years!

December 31, 2022

Very knowledgeable staff at Smythe Volvo. They addressed our needs quickly and efficiently, and at a reasonable cost. More

by Kmcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Smythe Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo, we look forward to having you as a valued customer for many years to come!

December 30, 2022

Excellent service! Kept in the loop and all issues were taken care of appropriately and in a timely manner More

by TKDr2127794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Correa
Dec 30, 2022 -

Smythe Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo, we look forward to having you as one of our valued customers for many more years to come!

December 29, 2022

When ever I need parts for my Volvo I call Mike in parts. He is a pleasure to deal with and a deep well of knowledge. More

by fastsd
Recommend Dealer
Yes
Employees Worked With
Mike Mitchko
Dec 30, 2022 -

Smythe Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo.

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