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Smythe Volvo - Service Center

Summit, NJ

5.0
1,216 Reviews

1,216 Reviews of Smythe Volvo - Service Center

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January 26, 2023

Great crew. Friendly. Efficient. Client service oriented. Responsive. Got my car to me on time! I have nothing but good things to say about this dealership More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Smythe Volvo responded

Thanks for sharing about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

January 24, 2023

The customer focus and knowledgeable employees make for a positive experience for the customers if this dealership. More

by Mfialcowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Smythe Volvo responded

Thank you for your business and this review. We're happy to hear Tom, Regina, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 23, 2023

Great service, great explanations as of what the problem is. And very professional. Mark is very good !! More

by Mannyhenriquez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Smythe Volvo responded

Manny, Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience!

January 21, 2023

Whole experience from leasing to serve/maintenance has been pleasant and flawless. Highly recommend Smythe Volvo. Dina in the service department has been exceptional and exemplifies a great customer s More

by GOLFINGINNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Jan 22, 2023 -

Smythe Volvo responded

Thanks for sharing your thoughts about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

January 19, 2023

This was my first time working with Dina and she was friendly, knowledgeable, and attentive. I really appreciated that Dina ensured I fully understood my options, kept me posted on timing, and was clear More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Jan 20, 2023 -

Smythe Volvo responded

Thanks, Sarah, for sharing your thoughts about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

January 19, 2023

Thomas went above and beyond to ensure our Volvo break of issue was resolved. Thank you! More

by Jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Smythe Volvo responded

It's great to hear that Thomas and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for your kind review and for choosing Smythe Volvo!

January 18, 2023

We have bought all our Volvos at Smythe because of their exceptional service. The staff is always very friendly and accommodating. During this service appointment, Emilio was in constant communication wit More

by Volvo16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
Jan 19, 2023 -

Smythe Volvo responded

Thanks for sharing about your experience with Emilio here at Smythe Volvo. We appreciate your business and hope to see you again soon!

January 18, 2023

Everyone was polite, service was quick and easy. I got my car back in a timely manner More

by jahocswim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Smythe Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo.

January 17, 2023

Went in for service this morning and as usual. . the service people rocked it.. Thanks Emilio! And the rest of the team! I waited for the car... Emilio kept me updated the whole time till delivery More

by juliansfortune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
Jan 18, 2023 -

Smythe Volvo responded

Thanks for sharing about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

January 12, 2023

Emilio was pleasant and a joy to work with. He kept me informed through the whole process and was readily available to answer my questions! He is THE BEST! More

by dsecor3466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
Jan 12, 2023 -

Smythe Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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