Back

Smythe Volvo - Service Center

Summit, NJ

5.0
1,213 Reviews

1,213 Reviews of Smythe Volvo - Service Center

Sort by
May 16, 2023

Billy was over the top! He was straight forward, precise and helped us get our brakes fixed in a timely fashion. He will be our go to person next time we need our Volvo serv More

by adamfalbock
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Smythe Volvo responded

Wonderful! Billy is terrific at what he does. Thank you for posting this five star review about him and our service department. We look forward to seeing you the next time around.

May 13, 2023

Switched up my service from Bridgewater to Smythe. Would definitely continue to have my car serviced at Smythe. Doug was stellar and my service was top notch More

by kgulbish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Smythe Volvo responded

Welcome to Smythe Volvo. Doug is a true professional. He takes time and great care with his customers. Thank you for taking the time out of your day to write this review.

May 13, 2023

Todd was incredibly helpful and it was so appreciated! He helped fix my car door in no time! More

by Meg.tighe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Smythe Volvo responded

It is very rewarding to read your review of Todd and our service department. Thank you for taking the time to post these kind words.

May 13, 2023

Dina was great, I appreciate her help with my service. I look forward to working with her again. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
May 16, 2023 -

Smythe Volvo responded

Dina is great. She’s a strong member of our service team and thank you for saying so.

May 02, 2023

I had a great experience working with Todd. He was kind and informative. He communicated promptly my vehicle's diagnosis and also let me know when the service was completed. He explained everyt More

by Shawnda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Smythe Volvo responded

Communication is so important in the service department. Todd is an excellent communicator and a strong member of our service team Thank you for choosing Smythe Volvo to have your car serviced.

April 16, 2023

Every staff member I spoke to, walked by, encountered in any way offered assistance or answered my questions or said simply hello. My visit was informative, pleasant and quick. More

by MONETTAMOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
Apr 23, 2023 -

Smythe Volvo responded

This is the atmosphere we strive to maintain throughout our entire business. Our service department does a fantastic job at this. Thank you for this fantastic review and these kind words for Mark Terry. We appreciate your business.

April 15, 2023

I always have a great experience at Smythe Service and never feel like they do unnecessary repairs. More

by Sandra Gover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Smythe Volvo responded

Your experience is one we strive to provide to all of our customers in the service department. Thank you for taking the time to post this wonderful review.

April 07, 2023

Dina was outstanding! Our 2015 Volvo xc60 had an unexpected problem and with her usual fantastic customer focus, Dina found a way to get the car serviced and back the same More

by MATTHEW.AVIGLIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Apr 23, 2023 -

Smythe Volvo responded

This is an awesome review! Dina is great and thank you for pointing it out. She’s a strong member of our service department. Thank you for choosing Smythe Volvo.

March 31, 2023

Mark Terry is professional and went above and beyond to insure that I would have my vehicle back in an amble time. Thank you!!! More

by Nic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Smythe Volvo responded

Hey, thank you for taking the time to share your experience of Mark and our service department. We appreciate your business.

March 31, 2023

un ecxelente servicio ya que estan atentos a resolver nuestras inquietudes y ayudarnos en todo. More

by David H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Smythe Volvo responded

Mark es genial y gracias por tomarse el tiempo para compartir su experiencia de nuestro departamento de servicio. Apreciamos tu negocio.

...
14
...