Smythe Volvo - Service Center
Summit, NJ
1,230 Reviews of Smythe Volvo - Service Center
Love Smythe. I bought two cars from them and will only service my vehicle there. Loaners are impossible to find anywhere and yet they are able to accommodate almo I bought two cars from them and will only service my vehicle there. Loaners are impossible to find anywhere and yet they are able to accommodate almost every time with enough notice. They communicate well and don’t pressure you into doing something you don’t understand or don’t feel comfortable doing. More
Max was professional, knowledgeable and patient. He explained everything to me me about how to use the app and the car. He explained everything to me me about how to use the app and the car. More
I recently had to make an unanticipated trip to Smythe because of a problem with my car. When I called Smythe I was told to come right over. Service Advisor Dina checked me in and, despite being last minu because of a problem with my car. When I called Smythe I was told to come right over. Service Advisor Dina checked me in and, despite being last minute, was able to provide me with a loaner car. Service Advisor Doug, who had assisted with my prior service and was familiar with the car (2002 V70 wagon), then took over the current issue and explained the car might not be ready until the next day. However, by the end of the day Doug called and advised that the car would be ready for pick up. So despite the last minute nature of my visit, Dina and Doug, along with the technician who worked on the car, worked to ensure that my car was repaired. It is very reassuring to know that I can count on the Smythe Service Department to make every effort and go above and beyond so my car is safe and in great working order. I have had three Volvos and would never take my car anywhere but to Smythe! More
Went in because a brake light was out. Todd greeted me and then right away replaced it in minutes and had me out the door! Didn’t even charge me for the service (since the bulb was just a Todd greeted me and then right away replaced it in minutes and had me out the door! Didn’t even charge me for the service (since the bulb was just a few dollars). Great service. Always proud to be a Volvo owner when I’m there. Thank you, Todd! More
I have been a customer of Smythe Volvo for many years. All interactions with management, finance, sales, and service departments have been outstanding. All interactions with management, finance, sales, and service departments have been outstanding. More
The Service Team is always friendly and professional. I like the text messages that keep me updated on my service. I like the text messages that keep me updated on my service. More
My dealer experience was excellent. Max was very helpful; Max took the time to explain all the car features and answered all my questions. Max was very helpful; Max took the time to explain all the car features and answered all my questions. More
Todd was patient and helpful- he resolved my issue very quickly and with care. Great experience! quickly and with care. Great experience! More
Excellent service and very professional throughout the sale process. If you are in the market for a Volvo, I would highly recommend Smythe Volvo. sale process. If you are in the market for a Volvo, I would highly recommend Smythe Volvo. More
Tina and Doug were both great. When I first called, Tina made sure my issue was addressed as immediately as possible, and called me back with a repair appointment within minutes. D When I first called, Tina made sure my issue was addressed as immediately as possible, and called me back with a repair appointment within minutes. Doug was courteous and considerate to get my car serviced promptly...I had minimal wait. The repair was excellent... don't see how it could have been better. GREAT service all the way around. VERY HAPPY! More