Back

Smythe Volvo - Service Center

Summit, NJ

5.0
1,213 Reviews

1,213 Reviews of Smythe Volvo - Service Center

Sort by
July 27, 2023

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Aug 08, 2023 -

Smythe Volvo responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

July 27, 2023

I came in for a tire pressure warning and Dina was quick and efficient! I always go to Dina for service! More

by Erin.Henson1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Aug 08, 2023 -

Smythe Volvo responded

Dina is great and a strong member of our service team. We appreciate this review and your business.

July 26, 2023

Smythe Volvo is a credit to the Volvo Family! Max is an asset to the dealership, extremely friendly and knowledgeable. He has all the answers I needed clearly and succinctly. He happened to be i More

by K.schmidt16
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max B, Dina Thomson, Max Bassi
Aug 08, 2023 -

Smythe Volvo responded

This is an awesome review and thank you for taking the time to post it. We appreciate your business.

Aug 08, 2023 -

Smythe Volvo responded

On behalf of Max and the team. Thank you.

Aug 08, 2023 -

K.schmidt16 responded

Haha! I was just thinking about what a fabulous car my Volvo is! And what an easy enjoyable experience I had at Smythe Motors. This car is gorgeous and loaded! Highly highly recommended.

July 25, 2023

Love Smythe. I bought two cars from them and will only service my vehicle there. Loaners are impossible to find anywhere and yet they are able to accommodate almo More

by dcaviles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Smythe Volvo responded

Great review! Thank you for sharing these details of our service department. We appreciate your business and your kind words.

July 21, 2023

Max was professional, knowledgeable and patient. He explained everything to me me about how to use the app and the car. More

by carolasilberfein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson, Max Bassi
Aug 08, 2023 -

Smythe Volvo responded

I agree Max is all of these things you say he is. Thank you for taking the time to share these kind words.

July 19, 2023

I recently had to make an unanticipated trip to Smythe because of a problem with my car. When I called Smythe I was told to come right over. Service Advisor Dina checked me in and, despite being last minu More

by clzeman119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Aug 08, 2023 -

Smythe Volvo responded

What a great review! Dina and Doug treat our customers as if they are family. This is how we strive to treat all of our customers at Smythe Volvo. Thank you for taking the time to share your experience in such detail. It is rewarding for us. We appreciate your business.

July 14, 2023

Went in because a brake light was out. Todd greeted me and then right away replaced it in minutes and had me out the door! Didn’t even charge me for the service (since the bulb was just a More

by Quinceykmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Smythe Volvo responded

On behalf of our service team at Smythe Volvo thank you for this great review. Todd is a strong member of the team and always makes our customers happy. We look forward to seeing you the next time around at your schedule maintenance.

July 12, 2023

I have been a customer of Smythe Volvo for many years. All interactions with management, finance, sales, and service departments have been outstanding. More

by doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Smythe Volvo responded

Stellar review, succinct and to the point. We appreciate your little years of loyalty. Tom Coward has been delivering service like this in our service department for decades. Thank you for this awesome review.

July 10, 2023

The Service Team is always friendly and professional. I like the text messages that keep me updated on my service. More

by Charlesmblum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Smythe Volvo responded

Thank you for taking the time out of your day to share your experience about our service team at Smythe Volvo. It is greatly appreciated.

July 08, 2023

My dealer experience was excellent. Max was very helpful; Max took the time to explain all the car features and answered all my questions. More

by Kabrown998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Bassi, Anthony Monteiro
Jul 16, 2023 -

Smythe Volvo responded

An excellent experience, as what we strive to provide all of our customers. Thank you for taking the time to share yours.

...
12
...