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Smythe Volvo - Service Center

Summit, NJ

5.0
1,191 Reviews

1,191 Reviews of Smythe Volvo - Service Center

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October 29, 2011

Had a leaky tire and they fixed it asap on an emergency visit even though they were backed up in servicing. They were freiwndly and effecient. More

by Joe V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano, Nick Pavano
Oct 29, 2011 -

Smythe Volvo responded

Thank you. Some things you have to drop everything for. It's hard for a customer to plan for a flat tire. I'm glad we were able to get you back on the road. Your feedback makes what we do feel more worthwhile.

October 27, 2011

The seervice team provided great service, very fast and easy. Everyone had a smile on their face and was willing to help in any way. More

by jeffhegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Flanagan
Oct 28, 2011 -

Smythe Volvo responded

Jeff, Thank you for taking the time to give us that review. It's easy to do a good job when we have customers like you.

October 18, 2011

Every experience with this dealership and the people who work there has always been pleasant. I would highly recommend this dealership for purchasing and for service. More

by sdumbroff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Nick Pavano
Oct 18, 2011 -

Smythe Volvo responded

Thank you for taking the time to say those good words about our business. We will continue to strive to make all your future visits to Smythe Volvo pleasant as well. We'll see you next service.

October 17, 2011

Craig Melquist is one of the nicest car salesman I have ever delt with. When i purchased my car from him there was no pressure,no million phone calls, none of that routine we are all used to. It actually More

by PAULGEORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
craig melquist, Craig Melquist
Oct 19, 2011 -

Smythe Volvo responded

Purchasing your car should be a pleasureable experience. We do our best to provide a friendly, low pressure buying environment. Thank you for your recommendation and we look forward to providing you with excellent service in the future.

October 15, 2011

I have been a Smythe Volvo customer for over 30 years. My experience with Smythe has always been exceptional. They know me by name and treat me with respect. They are always accommodating if I have an em More

by BarbaraKoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flanagan, Sean Flanagan, Doug McCallum, Tony Pleshe, Tom Coward, Nick , Tony Plesh, Nick Pavano
Nov 04, 2011 -

Smythe Volvo responded

Thank you for this impressive review. We try hard to treat all of our customers with respect. We are blessed to have many great customers like you and to be doing business in this community. It is our goal to treat our customers as family and that is made easier with inspiring reviews like yours.

September 30, 2011

Everyone at Smythe Volvo deserves recognition because of their handling of all types of customers. If you have ever question yourself about the repairs and work on your auto actually being done- DON'T- bec More

by jmalfetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Melquist, Sean, Tony and Kevin, Craig Melquist, Tony Plesh, Nick Pavano
September 09, 2011

Worked with Nick Pavano to service my XC-60. Excellent results. Nick is a true professional. He did what he said he would do, he did it on time and I consider the service area of Smythe one of the strong More

by Jersey Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Pavano, Nick Pavano
Oct 15, 2011 -

Smythe Volvo responded

Thank you. We know what we have in Nick. He is a true professional. Enjoy your X/C 60, it is a great vehicle.

April 15, 2011

A friend of mine from work found out I was driving a Volvo and told me I had to take my car to Smythe Volvo. I was not disappointed. I have never been to a shop like this one. It is very clean and th More

by Stananton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug, Nick, Nick Pavano
August 06, 2010

A top notch experience for me. They answered the phone on the second ring, set me up with an appointment in three minutes. On the day of my service the price they quoted me was the price I was charged an More

by Bill24ytd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary, Nick, Scott, Nick Pavano
May 29, 2010

I've been using Smythe Volvo for two years since we moved into the area. From my first phone call two years ago to now I always have been treated like I was a customer for twenty years. The lease on my cur More

by Steve Toomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and Gary, Nick Pavano
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