Smythe Volvo - Service Center

This was my first time dealing with Smythe Volvo. I spoke with Gary when making the appointment for the 22,500 mile service for my wifes 2011 S40. He was very helpful. The process only took about 5 m spoke with Gary when making the appointment for the 22,500 mile service for my wifes 2011 S40. He was very helpful. The process only took about 5 minutes...thanks. Tom was the gentlemen that assisted me when dropping off the vehicle. Tom was also very helpful and attentive when I was explaining my concerns regarding excessive road noise at low speeds. Drop off process only took about 5 - 10 minutes. Tom also called me later in the day to fully explain the cause of the road noise issue and the recommended solution. I was able to pick up the car by the requested time. The pick up process took no more than 5 minutes. Both Gary and Tom were very professional when handling my service appointment, which quite honestly, is what is expected when you drive a premium brand automobile. Overall experience was very pleasant and I will be returning to Smythe at the 30k service interval. Well done Gary and Tom. More

Smythe Volvo is always thorough in their explanations of issues. The service team is always incredibly friendly and they're very upfront with price. I've never had a bad experience at Smythe. issues. The service team is always incredibly friendly and they're very upfront with price. I've never had a bad experience at Smythe. More

The assigned ratings were given because Sean, Tom, and Doug took the time to listen to my problem, properly diagnose the problem, and effectively correct the problem in a cost efficient and timely manner. Doug took the time to listen to my problem, properly diagnose the problem, and effectively correct the problem in a cost efficient and timely manner. They also went above and beyond to give me one of their personal vehicles to use for a few days while they worked on my car, which allowed me to attend several business meetings and not disrupt my family or business. This dealership consistently goes above and beyond to ensure their customers are completely satisfied and that all of their issues have been properly addressed. More

Every time I fix my care at this dealer, there has never been a problem with that repair ever, over 20 years I been going there. been a problem with that repair ever, over 20 years I been going there. More

The staff was both efficient and professional. I would recommend the service department and the dealership generally to all of my friends. The problem was diagnosed and fixed in a very timely manner. recommend the service department and the dealership generally to all of my friends. The problem was diagnosed and fixed in a very timely manner. More

I needed an oil change on short notice...This was my fault for not scheduling sooner and yet again they were able to take care of us... Always w/a smile and happy to help...I love coming here the fault for not scheduling sooner and yet again they were able to take care of us... Always w/a smile and happy to help...I love coming here there is never a problem and they always make it work for us...Just the best ! Thanks for being there, Jackie Cardone More

I brought my car in to have a part change. Tom and Nick were very friendly, accommodated me as quickly as possible and overall, made it very easy to do business with them. Thanks. were very friendly, accommodated me as quickly as possible and overall, made it very easy to do business with them. Thanks. More

Nick was friendly, professional, and helpful. Service did not take longer than the estimated time and Nick provided extra information about my warranty. I will definitely return for future maintenance. not take longer than the estimated time and Nick provided extra information about my warranty. I will definitely return for future maintenance. More

Whether I am working with Tom, Nick Doug or Tony to get any issues with the car squared away or just in for a regular service I'm always treated with respect and kept informed of what's going on under the any issues with the car squared away or just in for a regular service I'm always treated with respect and kept informed of what's going on under the hood. Keep up the good work More

My husband and I seem to have established a brand loyalty with Volvo. We are now driving our fourth model and have purchased and serviced three of the the four from Smythe Volvo. Since our lifestyle suppor with Volvo. We are now driving our fourth model and have purchased and serviced three of the the four from Smythe Volvo. Since our lifestyle supports vehicle needs for two (and at times -three) people, we have also had the need to consistently own multiple vehicles at a time. Thereby, giving us the luxury of owning other brands, as well. From a comparison standpoint, the buying experience at Smythe Volvo, was always excellent. We also tend to have all of our automobile service needs taken care of at the purchase location. Therefore, we have had experience with many of the Service Advisors at Smythe through the years. From the initial appointment call to the point where you drive the serviced vehicle away, the experience is professional and satisfying. You are treated with the utmost respect as a customer and a Volvo owner. Not only do the Service Advisors engage in dialogue about the scheduled/routine maintenance issues, but they take the time to uncover/address any other issues that may be arising with the vehicle. While all of the Service Advisors are excellent, I feel compelled to mention Tony Pelsh. He is the epitome of "service with a smile." He has gone the extra mile on numerous occasions and always makes the service visit ---enjoyable, whether you are waiting in the customer lounge or driving a loaner. Smythe Volvo Service continues to get our "thumbs-up" approval! I always recommend the dealership to anyone that happens to notice my car---or that is in the market for a new purchase. The team at Smythe deserves the recommendation! More