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Smythe Volvo - Service Center

Summit, NJ

5.0
1,191 Reviews

1,191 Reviews of Smythe Volvo - Service Center

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July 16, 2012

Smythe Volvo is very professional and customer friendly place. They do high quality work. Unlike other places in the area, Service managers at Smythe are very knowledgeable about Volvos, they always lis More

by kotelyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Kotelyanskii, Tony Plesh, Nick Pavano
Jul 16, 2012 -

Smythe Volvo responded

That is a strong endorsement of the Smythe Volvo service and parts departments. Thankyou for taking the time to give us this good review. It really reflects our overall focus on careing about the details. We'll see you next service.

July 06, 2012

The service group is extremely professuonal and provides trustworthy information/suggestions. I feel safe leaving after a service call. I recommend this service department, my 2001 Volvo S60 was well care More

by gkordal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Nick Pavano
Jul 06, 2012 -

Smythe Volvo responded

We appreciate your kind words. A recommendation from customers like you is the best kind of advertising we can do. We try hard to make every customer feel well taken care of. Thank you for your business.

July 02, 2012

Nick had my breaks done, bulb replaced, side view mirrow fixed and even put new wiper blades on for no charge and very quickly. Nick is A#1. Thank you Bob DiChiara More

by rdsos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Pavano, Nick Pavano
Jul 02, 2012 -

Smythe Volvo responded

Thank you for the kind words. Nick is a good one. I'm glad we got you back on the road quickly and it sounds like the price was right.

July 02, 2012

It is an absolute pleasure dealing with the service staff at Smythe Volvo. They are professional and courteous. Its not that a Volvo requires a lot of repairs but when ever I bring the car in the complaint i More

by russclan4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Jul 03, 2012 -

Smythe Volvo responded

What a great review. This is what we are aiming for. Thank you for taking the time to post this message. It is truly appreciated and we hope to always provide you with this kind of service.

June 21, 2012

We used Smythe when we lived in Summit and still have one Volvo we purchased from them. On a recent trip through the area, I got a warning light. They fixed the problem very quickly. Great job. Thanks!!! More

by Triumph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist
Jun 21, 2012 -

Smythe Volvo responded

Smythe Volvo will always be Smythe Volvo. Customer satisfaction is our focus, and Craig has been here for 19 years, and understands how important your business is. We are happy to hear we could help you out after all these years.

June 19, 2012

The Service department, as usual, were able to provide excellent and timely service at a reasonable cost. Tony Plesh found a creative way to solve a key battery replacement issue. Both Scott and Ton More

by mbschneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Tom Rzasa
Jun 20, 2012 -

Smythe Volvo responded

Thank you for your kind words. Tony and Scott are some of the best in the business. I am happy they were able to provide you with excellent and timely service. We'll see you next time in.

June 15, 2012

I called with a problem and my car was promptly and throughly evaluated in a mannner which engenders trust in my vehicle and in the dealership. I have only service my car here after purchase and based More

by amrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 15, 2012 -

Smythe Volvo responded

I have to agree that our service advisors know what they are doing. They have been with us a long time and they have all had hands on experience working on Volvo's. Thank you for your years of loyalty and for choosing Smythe Volvo to service your vehicle.

June 12, 2012

Fast and efficient service - perfect. Scheduling the service time and being able to wait only a short period of time eliminates the need for a loaner car every time. More

by tjkoch
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Jun 14, 2012 -

Smythe Volvo responded

Short and sweet review. Thank you. I am glad to hear that your experience was perfect. Nick and all our service staff do a great job taking good care of our customers.

June 08, 2012

What a great crew! I've been having my car serviced at Smythe Volvo for the past seven years and I could not be more thrilled with the quality of the workmanship but moreover their honesty and integrity - More

by dlajamian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Nick Pavano
Jun 08, 2012 -

Smythe Volvo responded

Wow! That is a glowing review. Working with customers like you is very rewarding. Your words and story really give us a good feeling about what we do. It is surprising how many customers we have who live in New York City and choose to do business with us. We are grateful for your business and look forward to seeing you at your next service.

June 08, 2012

Nick Pavano worked with me every step of the way on this repair. He was understanding and kept me informed every step of the way. He explained every detail about what repairs had to be done and why (cost an More

by dickens42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Jun 08, 2012 -

Smythe Volvo responded

Communication goes a long way to reduce anxiety when it comes to auto repair. Nick is a good communicator. We appreciate you taking the time to post this review and thank you for your business.

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