1,191 Reviews of Smythe Volvo - Service Center
Smythe Volvo is very professional and customer friendly place. They do high quality work. Unlike other places in the area, Service managers at Smythe are very knowledgeable about Volvos, they always lis place. They do high quality work. Unlike other places in the area, Service managers at Smythe are very knowledgeable about Volvos, they always listen to the customer and take a great effort to explain what the problem resolution is going to be, which parts are to be replaced, prices, etc. I've got excellent technical advice here, and when I used to have older Volvo, that I worked on myself sometimes, Smythe Volvo was the place I would go for parts, and Greg and Scott are always helpful with advice. More
The service group is extremely professuonal and provides trustworthy information/suggestions. I feel safe leaving after a service call. I recommend this service department, my 2001 Volvo S60 was well care trustworthy information/suggestions. I feel safe leaving after a service call. I recommend this service department, my 2001 Volvo S60 was well cared for. More
Nick had my breaks done, bulb replaced, side view mirrow fixed and even put new wiper blades on for no charge and very quickly. Nick is A#1. Thank you Bob DiChiara fixed and even put new wiper blades on for no charge and very quickly. Nick is A#1. Thank you Bob DiChiara More
It is an absolute pleasure dealing with the service staff at Smythe Volvo. They are professional and courteous. Its not that a Volvo requires a lot of repairs but when ever I bring the car in the complaint i at Smythe Volvo. They are professional and courteous. Its not that a Volvo requires a lot of repairs but when ever I bring the car in the complaint is addressed and the vehicle is repaired appropriately. I am completely satisfied with Smythe Volvo. More
We used Smythe when we lived in Summit and still have one Volvo we purchased from them. On a recent trip through the area, I got a warning light. They fixed the problem very quickly. Great job. Thanks!!! Volvo we purchased from them. On a recent trip through the area, I got a warning light. They fixed the problem very quickly. Great job. Thanks!!! Glad to see that nothing has changed since we moved away 8 years ago. More
The Service department, as usual, were able to provide excellent and timely service at a reasonable cost. Tony Plesh found a creative way to solve a key battery replacement issue. Both Scott and Ton excellent and timely service at a reasonable cost. Tony Plesh found a creative way to solve a key battery replacement issue. Both Scott and Tony were easy to work with and it's the attitude of men working in the Service Department (workmanship too) that keeps people like me returning to Smythe, rather then going to a closer competitor. I've leased/purchased 2 cars from Smythe and my daughter leased one recently too, all satisfied customers. Michael Schneider More
I called with a problem and my car was promptly and throughly evaluated in a mannner which engenders trust in my vehicle and in the dealership. I have only service my car here after purchase and based throughly evaluated in a mannner which engenders trust in my vehicle and in the dealership. I have only service my car here after purchase and based on my recent experience, I wil continue to do so. Additionally, the longetivy of the service dept means that they know my car almost as well as I do. More
Fast and efficient service - perfect. Scheduling the service time and being able to wait only a short period of time eliminates the need for a loaner car every time. service time and being able to wait only a short period of time eliminates the need for a loaner car every time. More
What a great crew! I've been having my car serviced at Smythe Volvo for the past seven years and I could not be more thrilled with the quality of the workmanship but moreover their honesty and integrity - Smythe Volvo for the past seven years and I could not be more thrilled with the quality of the workmanship but moreover their honesty and integrity - rare in the car servicing business! Most importantly, I have the utmost confidence that I'm getting a fair price and always ride out knowing my car is in impeccable condition for which the "peace of mind" comes at no additional charge. As I live in Manhattan, Symthe goes above and beyond to accommodate my schedule and the team of Sean, Tony, Tom, Nick and Gary all know me by name and are always so helpful with the myriad of questions I usually have. That, in it's self, is another reason why I will remain a loyal and satisfied customer! More
Nick Pavano worked with me every step of the way on this repair. He was understanding and kept me informed every step of the way. He explained every detail about what repairs had to be done and why (cost an repair. He was understanding and kept me informed every step of the way. He explained every detail about what repairs had to be done and why (cost and everything !). He told me exactly how long my car would be tied up. He went out of his way to find a loaner car for me at the last minute. In conclusion , I would recommend strongly Smythe Volvo service and in particular Nick Pavano. If I could give higher rating than a 5, I would. More