Smythe Volvo - Service Center

Tony and his smythe Volvo team is honest and they provide reliable service. No work was carried without my permission and what they quote is what I payed. This is my experience !! provide reliable service. No work was carried without my permission and what they quote is what I payed. This is my experience !! More

Top notch service as always... lookng forward to shop for new car in spring 2013.. been smythe volvo customer for long time..see you soon- new car in spring 2013.. been smythe volvo customer for long time..see you soon- More

We are in the middle of hurricane Sandy and your guys called us the night before to be sure we were coming, came in on the day despite weather and were done before noon. Awesome. called us the night before to be sure we were coming, came in on the day despite weather and were done before noon. Awesome. More

My first visit to Smythe Volvo was a excellent experience, my service advisor was Nick Pavano, very courteous and friendly and knowledgeable about Volvos, I will definitely recommend this dealersh experience, my service advisor was Nick Pavano, very courteous and friendly and knowledgeable about Volvos, I will definitely recommend this dealership to my friends, this is my first Volvo and pride to join the Smythe Volvo nation. More

I have moved from Summit to CT and I couldn't possibly take my beloved Volvo anywhere else to be looked after. I call ahead for an appointment and always ask for John because I consider him to be an outs take my beloved Volvo anywhere else to be looked after. I call ahead for an appointment and always ask for John because I consider him to be an outstanding mechanic. My car is 16 years old now, and is in excellent condition, thanks to John. I trust his advice implicitly, and whatever he recommends should be done to the car I accept without question. I always feel like I have arrived "home" when I go to Smythe Volvo because all at the service desk are so welcoming and eagerly make me feel at home. If ever I need to replace my car, of course I would only go to Smythe Volvo, although I have seen a Volvo dealer in Danbury, CT which is about 30 min. from my present home. As long as I lived in NJ, I had to get a loaner to get to work. Even when I go down to have the car serviced, they offer me a loaner. Most of the time I do not need one because a friend will pick me up. I am grateful to have had the pleasure of knowing those with whom I have done business these many years. How lucky I am! More

Nick took the time to go out with me to my car and explain how to correctly set automatic lights. Also, during service appt., numerous small problems that I was unaware of were fixed, all under warra explain how to correctly set automatic lights. Also, during service appt., numerous small problems that I was unaware of were fixed, all under warranty. Service completed before time requested, much appreciated! More

Every experience I've had with Smythe Volvo has been positive. Even though the service team was backed up all day Sean and Tony were able to make time to diagnose and resolve the inconvenience I had wi positive. Even though the service team was backed up all day Sean and Tony were able to make time to diagnose and resolve the inconvenience I had with a dead battery. I was impressed with their customer service, but have learned to expect nothing less over the past year. Todd More

Service above and beyond the call of duty for an out-of-town Volvo owner!!! On a weekend drive from Massachusetts to New Jersey to visit family, my brakes began to grind horribly. Pulling in to out-of-town Volvo owner!!! On a weekend drive from Massachusetts to New Jersey to visit family, my brakes began to grind horribly. Pulling in to Smythe 10 minutes before the service department closed, with no appointment, I truly didn't expect them to be able to do anything, at least until the following week. I was flabbergasted and incredibly grateful to learn that they would be willing to fit me in THAT DAY to fix my brakes. At least an hour after the official closing time, I got my car back, brakes working beautifully, and I was able to continue on safely with my trip. I was so impressed by the service staff, and encourage anyone with a Volvo to visit Smythe. Though I don't live nearby, I did spread the word to my family in the area, and encouraged them to do the same. Thank you again for providing great service. More

My most current visit was for replacement of oil trap diaphragm. I was experiencing a very loud whining, with the check engine light on. So I brought the car in an emergency on a Saturday. Doug MacAda diaphragm. I was experiencing a very loud whining, with the check engine light on. So I brought the car in an emergency on a Saturday. Doug MacAdam was extremely helpful, and calmed my nerves saying that it was an oil trap diaphragm issue, and nothing that needed immediate attention; moreover, he took the time to look up my car and found out that this part and service was covered under an extended warrantee (my car has 107K miles on it, and my warranty ended years ago!...but good news...this part/service was covered until 120K so I was thrilled!) The repair was made today (a week later...I drove with the noise for a week, until Doug could get me in rush service with a loaner), and my car is perfect now. I highly valued Doug's honesty and his accomodating me as soon as possible for this service. I could have taken the car somewhere else, and they might have charged me hundreds of dollars for an 'emergency' repair that could have waited...and was covered under an factory-extended warranty. Kudos to Doug and his team! More