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Smythe Volvo - Service Center

Summit, NJ

4.9
1,233 Reviews

1,233 Reviews of Smythe Volvo - Service Center

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December 12, 2012

Service provided me with a loaner. Otherwise they were going to do the service in a reasonable and quick time. They also anticipated that my tires would possibly need to be rotated. More

by metsweeney
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Raso
Dec 12, 2012 -

Smythe Volvo responded

A loaner car, a ride home and factory trained technicians are just some of the benefits of servicing with Smythe Volvo. We appreciate your time taken in posting this review. We strive always to provide our customers with outstanding service.

December 11, 2012

Smythe and Sean's team provided great service as usual. I took the 2008 XC90 in without an appointment to have a new low-beam unit installed. They took me immediately, found two more lights that needed to More

by timothybarney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

Smythe Volvo responded

I am glad to read that you had a good experience. This kind of response is very rewarding. Listening to customers and getting them back on the road quickly is important to us. Thanks for taking the time to submit this positive review.

December 11, 2012

Outstanding service. I could not have been more happy. The work was outstanding and they were done ahead of schedule. They also provided me with a fine Loaner car More

by Tfinch1
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug macadam
Dec 12, 2012 -

Smythe Volvo responded

That is the response we want all our customers to have after experiencing our service department. Thank you for taking the time to post this review.

December 08, 2012

As always, an excellent experience with Smythe Volvo Service. During this service I worked with Tony Plesh and he and his team are just a pleasure to do business with. These guys take the time to expl More

by MikeLovesSmythe
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Dec 09, 2012 -

Smythe Volvo responded

Thank you for that review. Tony is one of the best. As the service manager he leads by example. Our whole service team really is outstanding. We appreciate you taking the time to give us this positive response. We’ll see you next service.

December 07, 2012

I just recently had my car serviced at Smythe Volvo in I just recently had my car serviced at Smythe Volvo in Summit, NJ. and I was completley satisfied with the service I received. Tom Crawford, the More

by lisa morrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 07, 2012 -

Smythe Volvo responded

Completely satisfied is what we aiming for. Tom is a real professional. Thank you for the kinds words. We'll see you next service

December 06, 2012

I had a problem with the seat of the new Volvo that I had just purchased. These three men made sure that seat wa replaced even though nobody including myself could figure out what caused the problem. More

by jdill60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Melquist, Chris Henriksen
Dec 06, 2012 -

Smythe Volvo responded

I'm glad we were able to resolve the issue. That’s what we are here for. Thank you for taking the time to submit this positive review. We’ll see you at your next service. Have a great holiday.

December 06, 2012

My experiences with Smythe have always been excellent. They know the impotance I place on driving a safe car and I rely on them, and I've never been disappointed. This service was especially important bec More

by sailcore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh
Dec 07, 2012 -

Smythe Volvo responded

This is the kind of response we want all our customers to have after experiencing our service department. There is no dollar value you can put on safety. I'm glad to hear you passing the safety on to your family. Thank you for taking the time to post this review.

December 03, 2012

Tony is the best. He's taken very good care of me for over 10 years now. He describes what went wrong with my car and what needed to happen to fix it. He does it all in simple, non-mechanical terms, very More

by James Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Dec 03, 2012 -

Smythe Volvo responded

Thank you for that review. Tony is one of the best. As the service manager he leads by example. Our whole service team really is outstanding. We appreciate you taking the time to give us this positive response. We’ll see you next service.

November 30, 2012

Great dealership and always helpful in assisting with immediate concerns. We have been using them for 30 years and have always returned with no hesitation. We thank them for their continued support. More

by kiliana
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Melquist
Dec 03, 2012 -

Smythe Volvo responded

That is the response we want all our customers to have after experiencing our service department. Craig, like all our staff, is a real pro. Thank you for taking the time to post this review.

November 29, 2012

Smythe's service department provided very courteous and prompt service. Tony went above and beyond. I recommend Smythe sales and service to anyone considering a Volvo. More

by JoeXC90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Nov 29, 2012 -

Smythe Volvo responded

Simply put that is what we are aiming for. I am glad we were able to deliver this kind of service. Thank you for taking the time to fill out this survey. We'll see you next time in.

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