Smythe Volvo - Service Center

I had a problem with my radio/Bluetooth. Doug helped me find the problem and it cost me nothing. He does a great job. Location is very convenient and shop is very clean. find the problem and it cost me nothing. He does a great job. Location is very convenient and shop is very clean. More

The service at Smythe Volvo is consistently outstanding. The service representatives that I deal with are always very attentive and make me feel like my vehicles a priority. They are extremely professional The service representatives that I deal with are always very attentive and make me feel like my vehicles a priority. They are extremely professional and a pleasure to deal with. More

I have a 2011 XC60 and the remote key no longer worked to open the car. i called the service dept on thursday, May 30 and asked if i could come in on the next day since i was scheduled to be off. The servi open the car. i called the service dept on thursday, May 30 and asked if i could come in on the next day since i was scheduled to be off. The service person who answered the phone was very rude and said that the first day they had loaners was June 19 and that I could not come in and wait for my car to be fixed, I could only drop it off. Since I live 25 miles from the dealership it was not convienent for me to just drop it off. I then set up an appointment for June 3 to come and wait. When i arrived at the dealership they had no record of my having an appointment at all. Horrible customer service. it was something that could have been taken care of in 10 minutes but they have no capacity to help anyone out even if they purchase their car at that dealership. I will never go to this dealership again. More

On Friday, May 3rd, my Volvo S80 needed servicing for a small thing. Doug MacAdams made the appointment for the car the day before and early Friday morning, on May 3rd, I brought the car in and the repair small thing. Doug MacAdams made the appointment for the car the day before and early Friday morning, on May 3rd, I brought the car in and the repair was made in less than an half-hour. Smythe Volvo dealership is customer- friendly, does things in a timely fashion and the repair that was made was done in an efficient manner. The 2010 S80 is the best car I have ever owned and the dealership is 5-Star. Employee Doug MacAdams represents the dealership very well. I am sure he is a valued employee. -Bill Henry More

As always, the customer service experience here is outstanding. Nick, along with the entire service staff, has repeatedly gone "above and beyond" to provide the type of treatment that keeps on bring outstanding. Nick, along with the entire service staff, has repeatedly gone "above and beyond" to provide the type of treatment that keeps on bringing me back to Smythe over the past 17 years. It is always a pleasure to visit this dealership. More

I purchased my car from Smythe about two years ago, the purchase was a pleasure and I have been sevicing it at Smythe since the day of purchase. The sales staff and service departments are professional, co purchase was a pleasure and I have been sevicing it at Smythe since the day of purchase. The sales staff and service departments are professional, courteous and accomodatiing. I highly recommend Smythe Volvo! Jack Maydick More

Mr. Pavano was very friendly, competent and accommodating. My car was ready much earlier then expected and I received a call when it was ready. As soon as I brought the car in for service and accommodating. My car was ready much earlier then expected and I received a call when it was ready. As soon as I brought the car in for service and when I picked it up I was taken care of immediately. He also showed me the start up, etc. of the S60 since it was different than my car. Great service department. Thank you. More

This is the 2nd time I visited this dealershp . I have found that Nick and his staff very knowledgeable and honest. I feel that I could developed a very strong relationship of trust with this dealership. found that Nick and his staff very knowledgeable and honest. I feel that I could developed a very strong relationship of trust with this dealership. It was a pleasure to do business with the Smythe Volvo. I will be back in a week because a part had to be order and I am sure that I will get the same good service. More

Once again I had a good experience with Smythe Volvo. Nick was polite and efficient as always as I added a few requests to the service list. I chose to sit in the waiting area rather than have a loaner Nick was polite and efficient as always as I added a few requests to the service list. I chose to sit in the waiting area rather than have a loaner and they were finished in better than expected time. More

Service Advisor Nick Pavano provided outstanding customer service. He explained the seriousness of the required repairs and took care providing alternate transportation home for me. He explained the necess service. He explained the seriousness of the required repairs and took care providing alternate transportation home for me. He explained the necessary procedures and related costs in a professional, thorough and patient manner. What a terrific employee Smythe Volvo has in Nick Pavano! More