1,233 Reviews of Smythe Volvo - Service Center
My wife experienced the illumination of a "generator malfunction light" shortly after packing the car for a significant trip. We called Smythe immediately and informed them of the issue. They worked us malfunction light" shortly after packing the car for a significant trip. We called Smythe immediately and informed them of the issue. They worked us in within 45 minutes of our call (mid-day!) and had her on her trip in another hour after troubleshooting and updating software. This is the level of service we have come to expect from Smythe and indicative of why we have bought several cars there. More
I was in and out quickly, all my questions were answered, and everyone was pleasant and helpful, as always! It's why I continue to buy Volvos. and everyone was pleasant and helpful, as always! It's why I continue to buy Volvos. More
Smythe Volvo's service department is second to none. Sean, Tony, Tom and Nick provide great service, advice and continually go above and beyond our expectations. When true customer service seems to be Sean, Tony, Tom and Nick provide great service, advice and continually go above and beyond our expectations. When true customer service seems to be a thing of the past they are the exception. The Smythe team always leaves us satisfied. More
I brought my car in for its 105,000 service and, although the car needed repairs I didn't anticipate, I trust the Service Department at Smythe to be honest and truthful about what the car needs to have done the car needed repairs I didn't anticipate, I trust the Service Department at Smythe to be honest and truthful about what the car needs to have done to keep it running safely. I even had a laugh or two when I picked up the car at the end of the day! More
I'm currently driving my 4th and 5th Volvos. And the 2nd and 3rd are still "in the family." I bought all five from Smythe Volvo and will return when the time comes for number six. A couple weeks ago 2nd and 3rd are still "in the family." I bought all five from Smythe Volvo and will return when the time comes for number six. A couple weeks ago, the check engine light came on in the car my daughter drives. Car was running ok, but it made her nervous. Thanks to Doug McAdam, she was able to bring the car in for a check-up the next day! Turned out to be nothing major, but it was the effort that counted! Going above and beyond is typical of the customer service experience you will have at Smythe! This time it was Doug, but you'll get the same service from every Smythe Volvo employee! More
All work was completed as promised. Honest appraisal of work that needed to be completed. Loaner car was offered if repairs were going to take longer. work that needed to be completed. Loaner car was offered if repairs were going to take longer. More
The Smythe Volvo service department is a highly professional and friendly group of technicians. They are thorough, prompt, and always get the job done! I highly recommend them. professional and friendly group of technicians. They are thorough, prompt, and always get the job done! I highly recommend them. More
The Service teaem at Smythe volvo is always friendly, helpful and couteous. They make sure that the car is checked out for all things even if not on the scheduled maintainence or requested. Recently I h helpful and couteous. They make sure that the car is checked out for all things even if not on the scheduled maintainence or requested. Recently I had a radio issue and while I was explaining the rare problem, another service rep overheard and explained that he had had a similar issue last week and what had to be done. More
we've been a customer of smythe volvo for 15 years. both of our cars have been exclusively services by team smythe. everyone at smythe is always friendly and professional. i always recommend smythe v both of our cars have been exclusively services by team smythe. everyone at smythe is always friendly and professional. i always recommend smythe volvo. as always, thank you guys for a job well done. More
Smythe Volvo Service in Summit NJ is excellent at everything they do. They are extremely friendly, helpful, trustworthy and honest. They go above and beyond to service and repair your car. I recommen everything they do. They are extremely friendly, helpful, trustworthy and honest. They go above and beyond to service and repair your car. I recommend them 100% More