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Smythe Volvo

Summit, NJ

5.0
6,158 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,158 reviews

January 16, 2025

Sabrina came in on her day off! That says it all. David was extremely helpful, patient and good humored. More

by alix.ross
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Benigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mensah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Smythe Volvo responded

Sabrina is a wonderful sales person and very committed to her job. Thank you for sharing your experience of Sabrina and our sales team. We appreciate your business.

January 14, 2025

Jessica was super helpful! Walked me through the entire process, visited me while waiting to explain proposed actions, and just had a friendly and client service oriented demea More

by Pearlman.lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Smythe Volvo responded

Wonderful review! Thank you for taking the time to post this review of Jessica and our service department. We appreciate your business.

January 14, 2025

From the moment I entered the dealership a couple weeks ago through the point of sale, the staff treated me as their most valued customer. Jose Del Valle (sales associate assigned to me) was professional, More

by elinovey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Del Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mensah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Smythe Volvo responded

This is a fantastic review and thank you for taking the time to share your experience in such detail. We have a great team and it really shines through in these reviews. We appreciate your recommendation and we appreciate your business.

January 10, 2025

Jessica was very professional and really helpful. I really appreciate her support in solving my service issue. More

by Vaao34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Smythe Volvo responded

If you read through Jessica’s reviews, you will see many other customers feel the same as you do. Jessica is professional and helpful and thank you for pointing that out. We appreciate your business.

January 10, 2025

A small interior part on my car fell off. Smythe’s service was helpful and quick! More

by alexandradenburg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Smythe Volvo responded

Thank you for posting this five star review. We appreciate your business.

January 10, 2025

David has been extremely helpful with every aspect of this new car lease. He promptly returns calls and goes out of his way to be helpful. This is our second car from Smythe and we would definitely rec More

by cope2334
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mensah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Smythe Volvo responded

Thank you for the strong recommendation and for the kind words towards David . We appreciate your loyalty and your business.

January 10, 2025

David was very thorough explaining the features of the vehicle. This is our fifth Volvo, and would definitely recommend Smythe Volvo. David was a nice finish to the experience! More

by cope2334
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mensah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Smythe Volvo responded

Fifth Volvo! We appreciate your loyalty throughout the years. Thank you for taking the time to share these kind words about David. It is important to us that our customers are comfortable with all the features of their new car before they leave our property. We hope you have many safe and happy miles in your new Volvo.

January 10, 2025

Jessica and the team at Smythe Volvo are fantastic. Made the service process so easy and smooth. More

by jordan.eshet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Smythe Volvo responded

Easy and smooth is what we’re aiming for in service. Jessica does a wonderful job at delivering this type of service. Thank you for choosing Smythe Volvo.

January 09, 2025

The Service Advisor, Jessica Hermida and Assistant Service Manager, David Ferrence were great. It was Christmas Eve and I was visiting New Jersey from South Carolina I had a nail in my tire.and the se More

by bilalrobinson106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Smythe Volvo responded

This is great to hear. Our service team truly does treat our customers as they would like to be treated. I’m glad we were able to get you back on the road in what was a potentially stressful situation. Thank you for sharing your experience.

January 09, 2025

Nothing but great things to say about our experience at Smythe - particularly with Jose. We were working on a limited time crunch, and he ensured that we felt informed, taken care of, and most importantly, More

by alexstolls4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Baptista
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mensah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Smythe Volvo responded

We are fortunate to have you as part of our Smythe Volvo family. Thank you for taking the time to share your experience in such detail. We appreciate your business.

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