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Smythe Volvo

Summit, NJ

5.0
6,079 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,079 reviews

December 09, 2024

We Have bought 2 cars here and we very satisfied with the service and with vehicle More

by Mstarm62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Smythe Volvo responded

Thank you for taking the time to post this five star review and thank you for the second purchase from Smythe Volvo. We appreciate your business.

December 09, 2024

As always, Kyle Jackson and the Smythe Volvo team were absolutely incredible! This is the fourth car we bought from Kyle and we will keep coming back! Kyle really cares about his customers and makes the c More

by glenbingham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Smythe Volvo responded

Kyle is one of the best and thank you for your kind words. We appreciate your loyalty in coming back and buying your fourth car from us. We hope you have many safe and happy miles in number four and we appreciate your business.

December 08, 2024

Helpful. Very busy dealership. David was very patient with showing us the app and how to use everything. Alon was no pressure sales person very kind. More

by Naealey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mensah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Smythe Volvo responded

We appreciate this fantastic review. David is really up on his product knowledge and does a great job at explaining all the details of the car to our customers.

December 06, 2024

The level of professionalism David showed me was great! ! I really appreciate the customer care given to me. More

by joshuasekamwa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Benigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santiago Piriz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mensah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Smythe Volvo responded

This is a great five star review. Thank you for taking your time out of your day to share your experience with our sales team.

December 06, 2024

I’ve been a Smythe customer for over 10 years. And while I appreciate the quality of Volvo, what keeps me at Smythe is the customer service. Tom has been a fixture in the service department as lon More

by amycummings10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Smythe Volvo responded

Thank you for taking the time to post these kind words about Tom. He’s a terrific person and a very important part of our service team. We appreciate you coming back through the years.

December 06, 2024

Everyone is always friendly and responsive to customer needs/requests. I’m a returning customer. More

by MB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Smythe Volvo responded

Thank you for the five star review. Those are probably the two best traits of a good service advisor, being friendly and responsive. We appreciate your business.

December 06, 2024

Excellent service, kind, and courteous customer service. Jessica Hermida was the best she had me in and out with pleasure! More

by lynnepeters1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Smythe Volvo responded

Jessica provides excellent service with a smile. She is a valued member of our team. Thank you for taking the time to post these Kind words. We appreciate your business.

December 05, 2024

My experience was exceptional! David was patient and thorough in explaining all of the features of my new Volvo. I keep forgetting the name of the woman that helped with my fl More

by jennifer.grimsich
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mensah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Smythe Volvo responded

Thank you for taking the time to post this five star review. We hope you have many safe and happy miles in your new car. We appreciate your business.

December 04, 2024

This was a very pleasant experience shopping at Smythe Volvo even though I purchased a pre-owned Subaru. Bob was very helpful in explaining how my trade-in value was determined. He honored the Costco dis More

by leroyhuang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mensah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Smythe Volvo responded

Wonderful to hear. Bob eliminates any potential stress from my purchase. He has a great demeanor and he is very professional. We hope you enjoy your new Subaru.

December 04, 2024

We’ve been coming to Smythe to service our older Volvo for several years since we moved to the area and have always had a great experience. Recently we stopped in to learn all about the XC90. Steven was i More

by mgm9duke
Recommend Dealer
Yes
Employees Worked With
Steven Riecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Smythe Volvo responded

Old school in all the good ways! That is a terrific compliment and thank you for posting it. Steven is a strong member of our team and a great person. We appreciate your business.

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