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Smythe Volvo

Summit, NJ

5.0
6,250 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,250 reviews

January 25, 2012

My family has two cars bought from Smythe Volvo and we have them serviced by them, too. Firstly, their sales department, headed by Kevin Flanagan, is the anti-dealer. I advocate to anybody I know who is c More

by pmorgan05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flanagan, Sean Flanagan, Tom Coward
Jan 25, 2012 -

Smythe Volvo responded

It really is great to read your review. This kind of feedback goes a long way in bolstering the spirits of our staff and will enable them to continue to provide the level of service they do. Please accept a heartfelt thank you on behalf of all of us at Smythe Volvo.

January 23, 2012

We had a great experience through the entire process. Everyone we dealt with was friendly, things went smoothly and we drove away with a beautiful car. More

by desimini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flanagan
Jan 23, 2012 -

Smythe Volvo responded

Being friendly and helping things go smoothly in all areas of our business is what we strive for every day. we appreciate your compliment.

January 23, 2012

I brought my 94 Volvo into Smythe for service. While I was there I decided to look at another vehicle. I really had no intention on purchasing at the time, however because of Steve B. and Sesi C., they bo More

by igot2cats
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bergamo and Sesi Cacoilo, Stephen Bergamo
Jan 24, 2012 -

Smythe Volvo responded

What a great review, and thank you for taking time to post it. It is great to see that your experience with our service department, sales team, and finance office all exceeded your high expectations. We do appreciate you choosing Smythe Volvo!

January 21, 2012

We own several Volvos. The quality of the service department is one reason that we continue to buy our new Volvos at Smythe. This visit was for routine maintenance and check-up for my 1993 Volvo 245 More

by rrosenbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug & Sean
Jan 22, 2012 -

Smythe Volvo responded

Customers like you are part of Smythe Volvo. Relationships like ours with you make our job more than just a job. It really gives us a sense of being home. Thank you for your years of loyalty and friendship. We'll keep that 245 on the road for many more miles. Hopefully our service and product will keep you and customers like you with Smythe Volvo for a long time.

January 20, 2012

Left the car - '12 S60 - to have several accessories installed. Got a lift home after a quick stop at the service desk. They called to say the car was ready for pick up earlier than asked and the ride More

by denniskennedy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick/Chris, Chris Henriksen, Nick Pavano
Jan 21, 2012 -

Smythe Volvo responded

Your commitment to using Smythe Volvo is our end goal. I am glad you had a smooth experience and that we were helpful. We will continue to focus on keeping every customer happy. Your comments are greatly appreciated.

January 17, 2012

Everyone was friendly at the dealership and our associate walked thru all the preowned and new options. Financing rates were very competitive. Sales approach was low key. More

by bhandal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1
Jan 17, 2012 -

Smythe Volvo responded

At Smythe Volvo we know how important a decision this is and always make sure our customers make decisions that are in their best interest. Thanks for taking time to let us know how we are doing. Enjoy your new Volvo.

January 16, 2012

Fantastic customer service, great inventory and great knowledge about Volvos - this is our second purchase through Steve Bergamo and we recommend him highly. We have purchased two cars from Steve in the More

by rquad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bergamo, Stephen Bergamo
Jan 17, 2012 -

Smythe Volvo responded

Thank you for coming back to Smythe Volvo. All we try to do is help our customers find the right car, and it sure sounds like we did just that. Your loyalty is truly appreciated!

January 13, 2012

I've been dealing with Smythe Volvo on a semi-regular basis for 6+ years. When it was time to choose some roof accessories for my wifes XC90 Greg was extremely helpful. He went out of his way to show me More

by RenrenK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Biunno
Jan 13, 2012 -

Smythe Volvo responded

Greg is our accessory specialist. I glad to hear he was able to help you get what you need. It is surprising how many details there can be in picking out an accessory. It will mean a lot to him to know you spent the time to say these kind words about him.

January 13, 2012

This dealership is excellent in every way. The service is fantastic, the price is fair. They are very helpful with scheduling appointments, have loaners available as long as you schedule a little bit in adva More

by dsalvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Thomas Coward, Tony , Tony Plesh
Jan 13, 2012 -

Smythe Volvo responded

That is good news and it is what we are striving for. Selling and servicing Volvo's is what we do but that is achieved by building relationships. Your words are greatly appreciated.

January 12, 2012

The lease on my previous car was due to expire so I decided to browse other cars. While walking around the showroom Brian cheerfully asked f I had any questions. I instantly liked his direct good humor More

by AlmaBR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gail
Jan 12, 2012 -

Smythe Volvo responded

Welcome to the Smythe Volvo Family. The S80 is a great car and we sure you will love driving it for years to come. You will also find that our service department is as easy and honest as our sales staff. Thanks for doing business with Smythe Volvo.

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