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Smythe Volvo

Summit, NJ

5.0
6,255 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,255 reviews

February 17, 2012

My husband and I took in our 1997 Volvo 850T to have the antenna replaced. We always feel like family when we go to this agency. The employees know us by name and treat us like we are important to them. More

by ddtoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Pavano, Nick Pavano
Feb 19, 2012 -

Smythe Volvo responded

We are very happy to hear you feel like Family becuase that is our goal. We appreciate each and everyone of our customers. Thank you for taking the time to let us know about your latest Outstanding experience at Smythe Volvo.

February 16, 2012

Took car in for service and had arranged to wait at the dealer, since repair time was estimated at 1 hour. Service found that more work would be needed than originally thought, but my service advisor had a More

by jimpope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Pavano, Nick Pavano
Feb 17, 2012 -

Smythe Volvo responded

Your time is important to us. It is good to hear that your advisor was attentive to your situation. We strive to do this in every instance. We appreciate you taking the time to give us this good review.

February 15, 2012

We had previously purchased three new Volvos from Kevin Flanagan. When it came time to find a pre-owned Volvo for our teenage son, we contacted Kevin who within a week found and offered a fair price on a V More

by NJVolvoOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flanagan
Feb 15, 2012 -

Smythe Volvo responded

From the Smythe Volvo family to your family - Thank You. We are committed to building and keeping the trust you have shown in us throughout the years.

February 15, 2012

I have worked with this dealership for the past 20 years, and with Kevin Flanagan in particular for the past 15 years. The customer service received is absolutely wonderful. Not only do they take pride in More

by EDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flanagan and Stephen Bergamo
Feb 15, 2012 -

Smythe Volvo responded

Our business has been successful over the long term because of customers like you. Customer referrals are our best source of business and we appreciate your patronage throughout the years. Thank you.

February 14, 2012

This is my first time writing a review, although my S-80 has been serviced at Smythe Volvo for many years. The car rarely has issues beyond normal servicing. All work is always performed in an effective man More

by ken merin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug MacAdam
Feb 14, 2012 -

Smythe Volvo responded

Our technician’s technical skill and knowledgeable staff are the foundation for the quality of service we provide. Doug has a great grasp of both. Thank you for taking the time to compliment our service department.

February 14, 2012

Always a pleasure dealing with this dealer and service manager. Gives good practical advise with out any attempts to push things I don't need. More

by sjeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh, Tony Plesh
Feb 15, 2012 -

Smythe Volvo responded

That is what we are here for - to repair and maintain vehicles in order to keep them safe and reliable. More business will come if you treat the customers you have well. We appreciate you taking the time to say something about us.

February 14, 2012

I have purchased or leased 8 vehicles in the past 25 years. The moment you walk into Smythe Volvo you feel right at ease as you are welcomed by a friendly employee. During the two day period of look More

by Anthony Nugent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flanagan, Steve Sargent, Steve Bergamo, and Brian Gail, Stephen Bergamo
Feb 15, 2012 -

Smythe Volvo responded

As a family business living in the same communities as our customers we really try our hardest to treat everyone in the manner we would like to be treated ourseleves - and its been working for almost 50 years. Your kind words are appreciated. Thanks

February 13, 2012

This is the 5th Volvo that I have leased from Smythe and I always have a great experience. They are so easy to work with and I always get a great price. More

by patrick.sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : kevin Flanagan
Feb 13, 2012 -

Smythe Volvo responded

Thank you for your recommendation. We try to make all of our customers experience's as enjoyable as possible. We look forward to many more years of service.

February 08, 2012

This is the fourth Volvo we've purchased from Smythe and Craig in particular. As always we were treated with professionalism and excellent service. Craig has always taken the extra step to make our car bu More

by chrisw2987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist, Craig Melquist
Feb 13, 2012 -

Smythe Volvo responded

We are very proud of the long term relationships we have developed through out the years, here at Smythe. Thank you for your continued patronage.

February 04, 2012

I have been purchasing and servicing cars with Smythe for the last 10 years. They have never disappointed. Today I had an unexpected emergency issue with my S60R. I stopped by the shop without an appointm More

by sakisker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flannegan
Feb 05, 2012 -

Smythe Volvo responded

Glad we were able to help. We know we are in business because of our customers - so helping you out is what we are here to do. Enjoy the superbowl!

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