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Smythe Volvo

Summit, NJ

5.0
6,304 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, ...
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40 River Rd

Summit, NJ

07901

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Showing 6,307 reviews

May 12, 2012

I was very pleased with the quality of service and would highly recommend this dealership for service and sales to anyone who is looking to purchase a Volvo. More

by CGJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
May 17, 2012 -

Smythe Volvo responded

We appreciate your kind words. Our best advertising comes through customers like you being satisfied. Thank you.

May 09, 2012

Tom was excellent in his overall approach to sales. He is very informative and will work with you to get you the best deal. Does not try to oversell. When you pick up your new Volvo he is very thorough, and More

by emazelis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa, Alex Kattwinkel
May 09, 2012 -

Smythe Volvo responded

Congratulations on your new Volvo. Tom has a very loyal following and is a valued member of the Smythe team. Thank you for the compliments on Tom's service. We are sure that you will find our service department excellent as well.

May 09, 2012

Excellent timely service and advice from Nick. Our car has been serviced only at Smythe Volvo and we continued to be happy with the dealer's service group. More

by smith63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
May 09, 2012 -

Smythe Volvo responded

Nick is a valuable member of our team. Your time and satisfaction are very important to us. Thank you for your great review.

May 09, 2012

VERY POLITE! QUICK SERVICE. SEEMS TO ENJOY HIS JOB AND WORK. MAKES YOU FEEL HE'S ANXIOUS TO DO A GOOD JOB AND WANTS YOU TO BE PLEASED WITH THE SERVICE ON THE CAR. More

by HAROLD E. ROBERTS, JR.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
May 09, 2012 -

Smythe Volvo responded

That is a great impression to give off. Nick, like all of our staff in service, really does want to do their best and it shows. Thank you for the kind words.

May 08, 2012

I can always count on the service of my S 60 to go well. The service staff is always very accommodating, courteous and best of all know me by name. I am never asked "who are you" despite being a relatively More

by S60volvoguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
May 09, 2012 -

Smythe Volvo responded

We are glad you count on us. We have a good crew in the service department and we are blessed to have many great customers like you. Thank you for the recommendations.

May 07, 2012

Great service. They are always trying to do the best by the customer and their loaner program gives a customer the opportunity to try out some great new cars. More

by jcruzesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 08, 2012 -

Smythe Volvo responded

Service on both ends of the business is the reason for our success. Volvo provides us with an outstanding product and the rest is up to us. It is top priority for us to provide the level of service our customers have become accustom to. Thank you for your business.

May 03, 2012

I met with Robert at drop off and Tony at pick up. They were both very descriptive in the service that was completed and let me know about future recommended service. This was an unexpected visit to the se More

by tedstaci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Tony Plesh
May 03, 2012 -

Smythe Volvo responded

Professional and easy to work with is how we strive to be. You have two great employees in Rob and Tony. I am glad you were happy with the service they provided. Thank you for your kind words and thank you for your business.

May 01, 2012

The best part of working with Craig was no bait and switch, no surprises, and no headaches. I would recommend working directly with Craig at Smythe Volvo. He'll make your buying experience stress fre More

by dipeshpatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist
May 03, 2012 -

Smythe Volvo responded

Thank you for your business. We are glad that you enjoyed your buying experience with us. Don't forget that Volvo's Safe & Secure plan will cover all of your warranty and maintenance issues for 5 years or 50,000 miles. Enjoy your new Volvo!

May 01, 2012

My husband and I have owned Volvos most of our adult life. We have known Stephen Bergamo for some time now. This is our 4th Volvo from Smythe and the experience has been consistent. We never felt rushed More

by ZHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bergamo, Alex Kattwinkel
May 04, 2012 -

Smythe Volvo responded

Congratulations on your fourth Volvo from Smythe. Consistency of our outstanding customer satisfaction is core to the way we do business at Smythe. Alex and Steve are great members of the our team. Our service department looks forward to taking care of all of your servicing needs as well. We appreciate your business.

More
April 30, 2012

Having had my Volvo's serviced by Smythe Volvo for almost four decades, I have found their service to be excellent and the staff friendly and extremely helpful. The work done was finished when promised, and More

by TLi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2012 -

Smythe Volvo responded

Four decades is a long time in the auto business. We are blessed to have loyal customers like you and we appreciate your business. Thank you.

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