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Smythe Volvo

Summit, NJ

5.0
6,308 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,308 reviews

May 30, 2012

The showroom and service facility were clean and organized. I was greeted by Steve in the showroom, who was very friendly and showed me to the area where the car would be serviced. I then met with More

by giantsfan83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stephen Bergamo
May 30, 2012 -

Smythe Volvo responded

That is the kind of experience we strive to have all of our customers come away with. Sometimes it is the little things that make a difference. Having a clean waiting room with fresh coffee and being greeted with a smile is enough to make a difference. Thank you for taking the time to give us that nice review.

May 30, 2012

We had a great first experience with Smythe. Our family had some specific criteria in mind when looking for a certified preowned vehicle (including the reputation of the dealership) and Smythe turned out t More

by T&BQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bergamo
Jun 01, 2012 -

Smythe Volvo responded

Thank you very much for your great review. Making our showroom family friendly is always one of our goals. We are sure that you will enjoy your Certified Volvo. Please do not hesitate to call Brian or any of our Sales staff with any questions you may have.

May 29, 2012

As always, the team at Smythe provided excellent service on our recent visit to the dealership. Sean Flanagan greeted me upon arrival and assisted me with ever aspect of the 30,000 mile service of my V50. More

by whaemmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 30, 2012 -

Smythe Volvo responded

Thank you for your kind words. You mention family in your review and it is the family atmosphere we try to provide. Treating our customers as mothers, fathers, brothers, and sisters really gives us the perspective we need to provide our customers with the best service possible.

May 27, 2012

We've had our car serviced at Smythe for years. The service is always top notch and employees knowledgeable and friendly. I waited for the car and they set me up with a work area while I waited. More

by ccotnoir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gretchen Cotnoir, Nick Pavano
May 27, 2012 -

Smythe Volvo responded

The owners and managers of our business are here every day to ensure that what you love about Smythe Volvo - everyone can too. Your loyalty to our business will never be taken for granted and is always appreciated. Thanks for taking the time to write us.

May 26, 2012

I live on Long Island and can have my Volvo serviced at a number of dealers. I travel all the way to New Jersey for Smythe Volvo. I leased my vehicle from them and have it serviced there. I have never expe More

by danielsydor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Pavano
May 27, 2012 -

Smythe Volvo responded

That is a terrific endorsement. We are blessed to have customers like you. We will continue to focus on maintaining the level of service you have come to expect. We look forward to seeing you and your next service. Thank you for your kind words and your business.

May 25, 2012

Took my 2009 S80 for service; waited while enjoying free coffee. Nick was very friendly and a real professional. Am a loyal customer since 1999. More

by jetoney
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
May 27, 2012 -

Smythe Volvo responded

We really appreciate you taking the time to give us this positive review and we appreciate your years of loyalty.

May 24, 2012

I came in for a replacement back up camera for my XC60. The work was completed on time and in good order. Always a pleasant experience. More

by gredgate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 24, 2012 -

Smythe Volvo responded

On time, in good order, and pleasant - that's our job. Thank you for taking the time to post a positive review for Smythe Volvo. We'll see you at your next service.

May 24, 2012

The recent purchase of our latest Volvo from Smythe has reinforced our positive experience with this dealer over the past 20 yrs. In both sales and service areas, the entire staff of Smythe Volvo is outsta More

by Waysha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen, Tony Plesh, Tony Plesh, Chris Henriksen
May 24, 2012 -

Smythe Volvo responded

Thank you very much for your recommendation. We always strive to do the best for our customers and are happy when that effort is recognized by our customers. Thank you for being part of the Smythe family. We look forward to many more years of outstanding service!

May 24, 2012

Sean did a great job of helping me with an emergency repair to my car ---he got it fixed while I waited and was very courteous and helpful. More

by ruthhuneke
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
May 24, 2012 -

Smythe Volvo responded

Thank you for choosing Smythe Volvo. I am glad we were able to get you back on the road quickly. We'll see you at your next service.

May 23, 2012

I accidentally locked my car with the key inside. Yes, one of those days! Gary and Brad were amazing and helped with the process of unlocking the car. Brad came to my home on his day off. I can't say en More

by agomezmicone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary Rynar and Brad Merchant
May 23, 2012 -

Smythe Volvo responded

And you've made our day with that great review. That's why we are here. It is great to have an opportunity where we can really come through in a pinch. We'll see you at your next service. Have a great holiday weekend.

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