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Smythe Volvo

Summit, NJ

5.0
6,311 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,311 reviews

June 21, 2012

We used Smythe when we lived in Summit and still have one Volvo we purchased from them. On a recent trip through the area, I got a warning light. They fixed the problem very quickly. Great job. Thanks!!! More

by Triumph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist
Jun 21, 2012 -

Smythe Volvo responded

Smythe Volvo will always be Smythe Volvo. Customer satisfaction is our focus, and Craig has been here for 19 years, and understands how important your business is. We are happy to hear we could help you out after all these years.

June 19, 2012

The Service department, as usual, were able to provide excellent and timely service at a reasonable cost. Tony Plesh found a creative way to solve a key battery replacement issue. Both Scott and Ton More

by mbschneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Tom Rzasa
Jun 20, 2012 -

Smythe Volvo responded

Thank you for your kind words. Tony and Scott are some of the best in the business. I am happy they were able to provide you with excellent and timely service. We'll see you next time in.

June 19, 2012

Worked with Steve Bergamo for sales and Steve Sargent for delivery. Extremely professional, very courteous, and very knowledgeable, but not at all pushy. Simple and easy transaction, exceeded price from othe More

by glooscap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bergamo
Jun 21, 2012 -

Smythe Volvo responded

Thank you for taking the time to let us know how we are doing. We try to make the purchase of a Volvo an easy and simple transaction. Enjoy your new Volvo!

June 16, 2012

Dealership took every step to ensure they were selling a quality vehicle. Automatically certifying vehicle gives confidence. Dealer was very personable and took time to explain everything and answer questio More

by Deaston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2012 -

Smythe Volvo responded

We take great pride in our wide selection of Certified Pre-Owned Volvo's. A Certified Volvo offers a level of confidence that is unmatched in the world of used cars. Enjoy your new purchase.

June 15, 2012

I called with a problem and my car was promptly and throughly evaluated in a mannner which engenders trust in my vehicle and in the dealership. I have only service my car here after purchase and based More

by amrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 15, 2012 -

Smythe Volvo responded

I have to agree that our service advisors know what they are doing. They have been with us a long time and they have all had hands on experience working on Volvo's. Thank you for your years of loyalty and for choosing Smythe Volvo to service your vehicle.

June 13, 2012

A no hassle experience. A true town dealership vs. the highway dealers that make you queasy. a definite recommend. Aks for Chris- he's no-nonsense and knowledgeable More

by richvolvo
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Jun 13, 2012 -

Smythe Volvo responded

Thank you for your recommendation. We pride ourselves in the personal touches that seem to be lacking in most "highway" dealerships.

June 12, 2012

Fast and efficient service - perfect. Scheduling the service time and being able to wait only a short period of time eliminates the need for a loaner car every time. More

by tjkoch
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Jun 14, 2012 -

Smythe Volvo responded

Short and sweet review. Thank you. I am glad to hear that your experience was perfect. Nick and all our service staff do a great job taking good care of our customers.

June 11, 2012

This was our second car with Smythe. Fantastic help, exceptionally happy with the price - they did everything they could to get the car with the specification we wanted. More

by willrobertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist
Jun 11, 2012 -

Smythe Volvo responded

Thank you for the kind words. We can't wait to see all of the modifications you make to your red hot C30! If you need any assistance please contact Greg Biunno, who runs our Performance division. We are glad that we were able to locate a car to your specifications. Cheers!

June 08, 2012

What a great crew! I've been having my car serviced at Smythe Volvo for the past seven years and I could not be more thrilled with the quality of the workmanship but moreover their honesty and integrity - More

by dlajamian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Nick Pavano
Jun 08, 2012 -

Smythe Volvo responded

Wow! That is a glowing review. Working with customers like you is very rewarding. Your words and story really give us a good feeling about what we do. It is surprising how many customers we have who live in New York City and choose to do business with us. We are grateful for your business and look forward to seeing you at your next service.

June 08, 2012

I had a wonderful experience with Steve Bergamo! He has made me a lifelong and loyal customer to Smythe Volvo - if you live in the tri-state area and want to buy a Volvo, only go to Smythe! More

by amifish97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bergamo
Jun 11, 2012 -

Smythe Volvo responded

Customers like you are the reason why Smythe has such a loyal customer base. Thank you for your recommendation. Steve is very professional and gives that personal touch that makes his customer experience truly "Outstanding".

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