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Smythe Volvo

Summit, NJ

5.0
6,312 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,312 reviews

July 18, 2012

Had an outstanding experience. My husband and I came into the dealership pretty convinced what vehicle we wanted and very quickly Steve Sargent gave us the details and within about 1 1/2 hours we were all se More

by lgolkar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sargent
Jul 20, 2012 -

Smythe Volvo responded

Thank you for your review and congratulations on your new car! We are happy to hear Steve was so easy to work with for you and was able to walk you through every step of the process easily. Welcome to Smythe Volvo!

July 18, 2012

I had looked at many cars at many dealerships and had those cars inspected. I got the run around a lot. Out of sheer frustration, I called Smythe Volvo (it was further from me than the other places I had More

by PPB1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sargent
Jul 20, 2012 -

Smythe Volvo responded

Thank you! We view recommendations as the ultimate form of flattery and feel proud to hear of your satisfaction. We definitely prioritize long-term relationships and please let us know how we can be of assistance throughout your ownership experience. Congratulations!

July 18, 2012

I have leased several vehicles through Steve Sargent. I have found him to be extremely friendly, knowledgeable and patient. I would highly recommend contacting Steve if you need any help in buying/leasing More

by bschaeffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist
Jul 20, 2012 -

Smythe Volvo responded

Thank you for your continued patronage of Smythe Volvo. Steve does a great job assisting his customers with all of their Volvo needs and is a valued member of our team.

July 17, 2012

I had a great experience at Smythe Volvo. Chris Henrikson was helpful and available for questions throughout my leasing processes. He really spent a lot of time working with me to help me get the perfect lea More

by rebeccanilsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henrikson, Chris Henriksen
Jul 18, 2012 -

Smythe Volvo responded

Thank you for your review and congratulations on your new car! We are happy to hear Chris was so easy to work with. If you should have any questions about your car in the future please don't hesitate to get in touch with us. Thank you again for your outstanding review.

July 16, 2012

I'm a long time customer of Smythe Volvo. They never disappointment me with their level of professional service and attention to detail. My sales person, Tom Rzasa made sure all the required information More

by tonideluca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa
Jul 16, 2012 -

Smythe Volvo responded

Thank you very much for your kind words. Tom has a very loyal following of customers that he has built over the years. Smythe Volvo has consistently maintained high customer satisfaction scores because of our employees commitment to professionalism and customer service. Our customers value this commitment and keep our business strong. Thank you, again

July 16, 2012

I recently purchased a 2013 S-60 from Tom Rzasa at Smythe Volvo. I have bought Volvos before from Tom and, as in the past, found him to be knowledgeable, helpful and clearly interested in my satisfaction as More

by dwaustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa
Jul 16, 2012 -

Smythe Volvo responded

We are always excited to hear such positive words from our long time customers. Thank you for your patronage throughout the years. Enjoy your new S60!

July 16, 2012

Smythe Volvo is very professional and customer friendly place. They do high quality work. Unlike other places in the area, Service managers at Smythe are very knowledgeable about Volvos, they always lis More

by kotelyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Kotelyanskii, Tony Plesh, Nick Pavano
Jul 16, 2012 -

Smythe Volvo responded

That is a strong endorsement of the Smythe Volvo service and parts departments. Thankyou for taking the time to give us this good review. It really reflects our overall focus on careing about the details. We'll see you next service.

July 06, 2012

The service group is extremely professuonal and provides trustworthy information/suggestions. I feel safe leaving after a service call. I recommend this service department, my 2001 Volvo S60 was well care More

by gkordal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Nick Pavano
Jul 06, 2012 -

Smythe Volvo responded

We appreciate your kind words. A recommendation from customers like you is the best kind of advertising we can do. We try hard to make every customer feel well taken care of. Thank you for your business.

July 05, 2012

We feel like we 'lucked out' when we found Smythe Volvo ! My husband and I were in the market for a new car (our first). We did our research and visited various dealerships (Audi, Mercedes, Landrover, More

by LGD10011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa
Jul 06, 2012 -

Smythe Volvo responded

Thank you for the glowing review of Tom Rzasa and Smythe Volvo. Tom has been a valued member of the Smythe team for over 10 years. He treats all of his customers in the same polite and professional manner. We try to change, the often well earned, reputation of high volume car dealerships. We will never sacrifice customer satisfaction for the sake of high volume sales. Customer Satisfaction is #1 at Smythe Volvo. Thank you, again.

July 02, 2012

Nick had my breaks done, bulb replaced, side view mirrow fixed and even put new wiper blades on for no charge and very quickly. Nick is A#1. Thank you Bob DiChiara More

by rdsos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Pavano, Nick Pavano
Jul 02, 2012 -

Smythe Volvo responded

Thank you for the kind words. Nick is a good one. I'm glad we got you back on the road quickly and it sounds like the price was right.

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