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Smythe Volvo
Summit, NJ
6,070 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is:
Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family.
Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo.
We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community.
The Flanagan Family
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 6,070 reviews
October 29, 2011
Had a leaky tire and they fixed it asap on an emergency visit even though they were backed up in servicing. They were freiwndly and effecient. visit even though they were backed up in servicing. They were freiwndly and effecient. More
by Joe V
Employees Worked With
Nick Pavano, Nick Pavano
October 27, 2011
The seervice team provided great service, very fast and easy. Everyone had a smile on their face and was willing to help in any way. easy. Everyone had a smile on their face and was willing to help in any way. More
by jeffhegan
October 25, 2011
The saleman was patient, friendly, helpful and professional. This is our second Volvo from this dealer. The service is excellent. I was looking at alternative cars from Ford, Jeep & GMC but the lo professional. This is our second Volvo from this dealer. The service is excellent. I was looking at alternative cars from Ford, Jeep & GMC but the location of the dealer, our service history with them on our Volvo XC-70, the reputation of Volvo for safety /dependability and the 5 year unlimited service warranty closed the deal for us. The monthly payment is more than what I wanted to pay but rather than buying a used Volvo the ew car made more sense due to the low financing rates and the free 5 year service. More
by jreynolds345
Employees Worked With
Tom Rzasza, Tom Rzasa
October 24, 2011
Internet savvy, do not waste customers time, gave the best price of 5 Dealerships prices requested. I did not enter the Dealership except to pick up the vehicle. best price of 5 Dealerships prices requested. I did not enter the Dealership except to pick up the vehicle. More
by akreddy
Employees Worked With
Steve Sargat
October 18, 2011
Every experience with this dealership and the people who work there has always been pleasant. I would highly recommend this dealership for purchasing and for service. work there has always been pleasant. I would highly recommend this dealership for purchasing and for service. More
by sdumbroff
Employees Worked With
Nick, Nick Pavano
October 17, 2011
Craig Melquist is one of the nicest car salesman I have ever delt with. When i purchased my car from him there was no pressure,no million phone calls, none of that routine we are all used to. It actually ever delt with. When i purchased my car from him there was no pressure,no million phone calls, none of that routine we are all used to. It actually was a pleasure and I consider him as a friend....! More
by PAULGEORGE
Employees Worked With
craig melquist, Craig Melquist
October 15, 2011
I have been a Smythe Volvo customer for over 30 years. My experience with Smythe has always been exceptional. They know me by name and treat me with respect. They are always accommodating if I have an em My experience with Smythe has always been exceptional. They know me by name and treat me with respect. They are always accommodating if I have an emergency repair. The quality of the service is impeccable. Repairs are always done correctly the first time. With advance notice I am provided with a loaner so I can get to work. I am not young and I have had a lot of experience dealing with all kinds of service professionals. Smythe Volvo is the platinum standard in customer service and should be involved with teaching other service professionals how it is done. More
by BarbaraKoch
Employees Worked With
Other Employees :
Kevin Flanagan, Sean Flanagan, Doug McCallum, Tony Pleshe, Tom Coward, Nick , Tony Plesh, Nick Pavano
October 14, 2011
I have to say that I truly had a great experience while purchasing this car. Dealing with Brian Gail was excellent. He is relaxed, and not overbearing with the sales pitch. I returned to purchase my car purchasing this car. Dealing with Brian Gail was excellent. He is relaxed, and not overbearing with the sales pitch. I returned to purchase my car after looking at a few other dealers. Their price was the best, and the atmosphere was stress-free. I would definitely suggest checking with this dealership prior to buying anywhere else. More
by s1m1s1us
Employees Worked With
Brian Gail
September 30, 2011
Everyone at Smythe Volvo deserves recognition because of their handling of all types of customers. If you have ever question yourself about the repairs and work on your auto actually being done- DON'T- bec their handling of all types of customers. If you have ever question yourself about the repairs and work on your auto actually being done- DON'T- because Sean and his Team (Tony, Tom, Gary, Nick) make sure that it is done. We had a very unfortunate incident with our XC70 and the professionalism of our Salesperson (Craig Melquist) went beyond what I had even imagine would happen in resolving our situation. But that is the way everyone that I have come into contact with at Symthe Volvo has been. We have owned and purchased 6 Volvos 2 of which are still in the family somewhere in Minnesota and Colorado. Smythe Volvo is not a "Typical" dealer but a dealer that genuinely listens, acts and produces. If you want to be treated like someone rather than a number visit this establishment take a test drive and see what I am talking about. More
by jmalfetti
Employees Worked With
Other Employees :
Craig Melquist, Sean, Tony and Kevin, Craig Melquist, Tony Plesh, Nick Pavano
September 30, 2011
The only reason that I am giving Smythe Volvo a 5 is because I can't give them a 10! My wife and I purchased a new 2010 XC60 from Smythe and our experience couldn't be better! Our Sales Associate even c because I can't give them a 10! My wife and I purchased a new 2010 XC60 from Smythe and our experience couldn't be better! Our Sales Associate even clued us into a Costco buying prgram going on at the time that saved a boatload of money! I love bringing our car in for regular service there because the car gets done in record time! Hats ofrf to Smythe Volvo! More
by howmech
Employees Worked With
Mr X
