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Smythe Volvo

Summit, NJ

5.0
6,070 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,070 reviews

December 31, 2011

Chris did an excellent job. He was welcoming and friendly from the minute we walked into the dealership. He showed us everything we needed to know about the car, answered all of our questions and a More

by mwalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen, Chris Henriksen
Jan 02, 2012 -

Smythe Volvo responded

Chris is a long time, valued member of the Smythe team. Thank you for your kind recommendation. We don't sell our customers, we help them make a purchase. This attitude makes Smythe a different place to do business. Wishing you a great 2012!

December 27, 2011

The people that I worked with where extremely knowledgeable, patient, and friendly. They helped me to find the best car to fit my needs. It's refreshing to walk into a dealership where you are gr More

by jas87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bergamo; Brian Gail , Stephen Bergamo
Dec 28, 2011 -

Smythe Volvo responded

Thank you so much for taking the time to let everyone know about your experience. We strive everyday to provide excellent customer service to all who visit Smythe Volvo. Good luck with your new Volvo and have a safe and happy New Year!

December 23, 2011

If you prefer the pressured, haggling approach to buying a car, don't come here. Once my wife decided an S60 was her preferred replacement for a car coming off lease, our buying service referred us to thre More

by denniskennedy01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen, Craig Melquist, Chris Henriksen
Dec 25, 2011 -

Smythe Volvo responded

Your purchase is just the beginning of your experience here at Smythe Volvo. We are sure that you will be just as satisfied with our award winning service department. Have a great Holiday!

December 21, 2011

Smythe's Service Dept remains the best in the business. Sean, Doug & the guys do quality work, on-time and at a reasonable price. They respect thier customers & know how to treat them right. They willingly More

by tm85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Flanigan & Doug McAdam
Dec 21, 2011 -

Smythe Volvo responded

Your family's needs are never a burden for us. Thank you for the kind words. We strive to be the best in the business and it all starts with respecting customers. I hope you have a great holiday.

Dec 21, 2011 -

tm85 responded

Nick...Sorry I forgot to say thanks for your recent efforts. As always, appreciate your help.

December 20, 2011

On Saturday, we picked up our 3rd Volvo from Tom Rzasa at Smythe Volvo in Summit, NJ...nothing but fantastic things to say about Tom and the team at Smythe...We were referred to them ~9 years ago and have al More

by nbs251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa, Tom Rzasa
Dec 20, 2011 -

Smythe Volvo responded

Thank you very much for your continued business. Our customers and their recommendations are our best advertising. Enjoy your new Volvo and have a safe holiday season.

December 13, 2011

We have purchased Volvos from Smythe Volve since 1989 and have been delighted with their smart, honest and efficient service every time. We also have no complaints regarding the service department. Tom Rzasa More

by noracatherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa, Tom Rzasa
Dec 13, 2011 -

Smythe Volvo responded

Tom Rzasa is a true professional and a valued member of our team. Our employees and customers make Smythe a "different" place to do business. Thank you for your kind comments.

December 09, 2011

We purchased our first Volvo from Smythe in 1987. From the beginning, we were impressed with the professionalism, quality and customer friendly atmosphere of this dealership. Kevin has been our "go to gu More

by rayexa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flanagan
Dec 10, 2011 -

Smythe Volvo responded

Thank you for your loyalty over these many years - and at least 8 Volvos. We are proud to serve you all this time and are grateful to have becaome friends with you both over the years.

November 28, 2011

Our experience at Smythe Volvo was such an easy transaction. We leased a 2008 Volvo XC90 back in June of 2008. We just turned in back in as our lease was up. The original deal was comfortable and s More

by vclee721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen, Chris Henriksen
Nov 28, 2011 -

Smythe Volvo responded

Although we are sad to see you leave Volvo, it is nice to hear such a positive recommendation from a customer going to another make of car. We look forward to seeing you back at Smythe in the near future.

November 28, 2011

Going to get your car service here is very pleasant. The staff is extremely profossional and answer all of my questions. I never have had an issue getting an appointment or a loaner car. Nick Pavano is ex More

by njpike1033
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Pavano, Nick Pavano
Nov 29, 2011 -

Smythe Volvo responded

Your recommendation and comments are greatly appreciated. Nick's professionalism is an asset to our company. Like most of our team, Nick has been with us for a long time and his experience helps him to be good at what he does. We look forward to seeing you at your next service.

November 26, 2011

The dealership is friendly, professional and willing to go out of their way for their customers. I have bought and leased several cars from Symthe and recommend Chris Hendrickson my salesman and Smythe's More

by Wladyka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hendrickson, Chris Henriksen
Nov 26, 2011 -

Smythe Volvo responded

Word of mouth is our best advertisement. We are glad to hear that you are one of Chris's many happy customers. Thanks again.

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