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Smythe Volvo

Summit, NJ

5.0
6,591 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,591 reviews

October 15, 2017

First Time Volvo Owners We were shopping around looking for a new car, and have always talked about a Volvo, but never visited a dealership. Our Smythe experience was top no More

by JohnA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2017 -

Smythe Volvo responded

A no stress process from start to finish - that's what you deserve. Buying a new car should be associated with Fun not stress..... and we're trying to change that one experience at a time. Enjoy your beautiful new Volvo S90!

October 14, 2017

new C90 We were looking for a new car at the end of our current lease. Chris was able to get us into a new C90 for the same car payment as we were paying. H More

by Joe V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Oct 14, 2017 -

Smythe Volvo responded

Chris has been with us for almost 30 years and in that time has earned the trust of thousands of loyal customers for the reasons you've said. Thank you for noticing and letting others know. Enjoy your beautiful new Volvo!

October 12, 2017

Always helpful and polite. Recently we had one of our Volvo’s in for service and even though within a week I had to go back three times, ( no fault of Smyths ) Doug made the pro More

by Regina Gabriel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2017 -

Smythe Volvo responded

Doug is a true gem - and we appreciate you saying so. Thank you for taking the time to post a review. we're glad we could help!

October 12, 2017

Loyal Customers My wife and I have been leasing Volvos at Smythe for the past 15+ years. We return faithfully because the experience is supportive and easy. The sal More

by JackL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Henriksen, Ashley Butfiloski
Oct 13, 2017 -

Smythe Volvo responded

Thanks for that wonderful endorsement. We believe that your loyalty of 15 years speaks about how much you value and trust us. We appreciate you letting us earn that! Enjoy!

October 11, 2017

Great experience. Salesman was low key and knowledgeable and worked to get us the appropriate discounts. He explained how the car works, and followed up with us to make More

by Herman Huber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Oct 12, 2017 -

Smythe Volvo responded

We strive to provide a low key experience because we never what people to feel the pressure that people complain of so much. Thanks for taking time to let people know. enjoy!

October 11, 2017

Lifesaver I own a 2012 XC60. Needless to say....never had the battery changed and today was the day it decided to crap,out. At 4pm no less. With a couple of More

by kgulbish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician-Casey
October 11, 2017

I wish all of my services experiences could be like Smythe From calling for an appointment to pickimg up my car I am treated like a truly valued customer! Always very friendly and never pushing unnecessary wo More

by Kgrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Keppler (Tech) also gets a 5 Star for the great job on the car, Dennis Jeffers
Oct 12, 2017 -

Smythe Volvo responded

Dennis and Casey - they are a hard working pair that reflects real teamwork and care. Thanks for noticing.

October 10, 2017

Great experience, most of all a great Vehicle! This is a hard one to write. My original salesperson was Christian and unfortunately he was not there for the actual delivery of the vehicle. He pro More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Butfiloski, PJ Lee
Oct 10, 2017 -

Smythe Volvo responded

Hello Gary, Touchdown! Thanks for taking the time to let people know about your great Experience. Its a team, working together that makes the experience what it is. We look forward to showing you the same level of attention when you visit us for Service. Enjoy!

October 10, 2017

repair Great experience - quick and professional. This is the third Volvo I've owned and always impressed with Smythe for their professionalism and attention More

by MARY g MACY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
Oct 10, 2017 -

Smythe Volvo responded

quick and Professional - hallmarks of a service department that wants to show respect for the customers. We're glad we are that. Thanks for the review!

October 09, 2017

As usual, excellent. Service is quick and reliable, and the waiting area comes equipped with WiFi, coffee, and snacks. (It is also very comfortable!) I unfortunately had t More

by paulmlimperopulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Watson
Oct 09, 2017 -

Smythe Volvo responded

Quick and Reliable - that's what we shoot for in every experience at Smythe Volvo! Thanks for taking the time to let people know.

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