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Smythe Volvo

Summit, NJ

5.0
5,909 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,907 reviews

December 17, 2014

Professional, friendly and seamless experience We have purchased Volvos from Smythe for over 25 years and have always had excellent experiences. Tom Rzasa is a terrific salesman, giving us the best More

by noracatherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Tom Rzasa, Nick Pavano
Dec 23, 2014 -

Smythe Volvo responded

Your 25 year loyalty to the Smythe Volvo brand means alot to us. Thank you. Tom Rzasa is the consummate professional who pays close attention to a customer's needs so he can provide them with the detailed information they desire. Our Service Department has Service Advisors with over 20 years of service at Smythe Volvo. That asset provides us with a very knowledgeable, accommodating and efficient Service Department that is second to none. Enjoy the holiday season and know we are always here for any of your automotive needs. Safe Driving!

December 16, 2014

Leasing S60 Chris is extremely helpful and knowledgeable Could be the best experience I've had obtaining a car. Process was painless. Parking at the de More

by Steve Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Dec 23, 2014 -

Smythe Volvo responded

Congratulations on leasing a S60 with us and we appreciate you taking the time to post about your positive experience here. Chris Henriksen has been with us over 20 years. In that time, he has acquired a large and loyal customer following due to him always being helpful, knowledgeable and making the car buying process painless. Enjoy driving the S60 and know we are always here to assist you with your automotive needs. Safe Driving!

December 16, 2014

An outstanding experience - you typically don't hear that when speaking of the purchase of a new car, but that's my take on everyone I spoke with at Smythe. - from night and w More

by dbartiromo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist, Alex Kattwinkel, Kristian Henriksen
Dec 23, 2014 -

Smythe Volvo responded

Congratulations on the purchase of your new Volvo from us and we appreciate all the kind sentiments about your experience here. Our no-pressure & diligent approach to customer service is embodied by Craig, Alex, Kristian and every employee here at Smythe Volvo. It's our bedrock principle that has been bringing us repeat customers and referrals for 48 years. Enjoy the new Volvo, we greatly appreciate the offer of referrals and know we are always a phone call, e-mail or visit away from meeting your automotive needs. Safe Driving!

December 13, 2014

Very good experience with PJ PJ was very helpful and easy to work with. He did everything he said he would and was very responsive and patient. He delivered on time and made the More

by dsb001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2014 -

Smythe Volvo responded

Congratulations on your vehicle purchase with us and we appreciate you taking the time to post about your very good experience with PJ Lee. PJ is always straightforward, responsive, patient and dependable. Enjoy the vehicle and know we are always here to meet your automotive needs. Safe Driving!

December 13, 2014

The Best of the Best!!!! The Smythe team is absolutely terrific in all aspects! From the initial contact through the final steps, they communicate, are open and caring their More

by tothdietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Dec 18, 2014 -

Smythe Volvo responded

Thank you for the compliments about your car buying experience here at Smythe Volvo and enjoy driving the New Volvo. Our bedrock principle above all others is customer satisfaction. We believe in providing an open, caring and communicative environment to deliver the best car buying experience possible. That along with the tremendous value in owning a Volvo has made buying a Volvo from Smythe Volvo an extremely satisfying experience for many customers over the last 48 years. Thanks again for the recommendation and know we are always a visit, phone call or e-mail away from meeting your automotive needs. Safe Driving!

December 13, 2014

review of Service Dept. All the staff in the Service Dept. are A-One guys and know their stuff and go out of their way to be sure they can help. They take care of the little More

by Joe V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Nick Pavano
Dec 18, 2014 -

Smythe Volvo responded

We appreciate you taking the time to compliment the Smythe Volvo Service Department. Our Service Advisors have over 60 years of combined service here at Smythe Volvo. Because of their vast experience, their knowledge base is second to none. Additionally, they deliver their great work through a caring, thoughtful and compassionate demeanor. Thanks again for the kind words and we look forward to the opportunity of keeping your vehicle running smoothly for many years to come. Safe Driving!

December 12, 2014

The best experience in leasing a car P.J. went above and beyond making my leasing experience the best ever!!! He took the time to find the perfect car and made my experience flawless. I r More

by bbeady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2014 -

Smythe Volvo responded

Enjoy your New Volvo from us and thank you for taking the time to write about your great experience here. PJ Lee always goes to whatever length is necessary to deliver the customer a perfect experience. Many of his customers are referrals and he always meets and exceeds their expectations. Thanks as well for the recommendation and know we are always a visit, phone call or e-mail away from meeting your automotive needs. Safe Driving!

December 10, 2014

Trustworthy, friendly, and honest staff! Our experience at Smythe Volvo was superb. We are a young family, and this is the first vehicle that my husband and I have purchased together. Tom w More

by am718
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa
Dec 18, 2014 -

Smythe Volvo responded

Congratulations on your New Volvo purchase and thank you for taking the time to write about your superb experience here. Buying your first vehicle for your young family can be nervewracking. Here at Smythe Volvo, our comfortable, patient and relaxed approach helps make the experience as seamless as possible. You can buy a Volvo anywhere but it's the trust factor and treatment of the customer that sets Smythe Volvo apart from our competitors. Tom Rzasa has been with 14 years and has built up a large and loyal customer following due to his patient and friendly demeanor. Enjoy the New Volvo for many years to come and please don't hesitate to reach out to us for any of your future automotive needs or questions. Safe Driving!

December 08, 2014

Smooth and acommodating. Great. P.J. made it very easy and painless.Always quick responses and very informative, not to mention friendly. Will steer anyone who is thinking of buying More

by jhally1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Levy
Dec 10, 2014 -

Smythe Volvo responded

Congratulations on your vehicle purchase Jamie! PJ Lee is the consummate professional who always delivers an outstanding customer experience. Not only does he have a friendly demeanor but also is quick and informative in presenting all the pertinent information about a vehicle purchase. Enjoy your vehicle and we greatly appreciate that you would refer anyone looking for a vehicle to PJ. Safe Driving!

December 01, 2014

Overall great experience PJ was so kind. When my wife got into the showroom looking for restroom, without saying she is looking for a car, PJ treated her nicely. comparing to More

by hotmail206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kattwinkel, Ashley Butfiloski
Dec 10, 2014 -

Smythe Volvo responded

We hope you enjoy your Pre-Owned S60 for many years to come and we appreciate you posting about your experience here. PJ Lee, our Business Manager Alex Kattwinkel and everyone at Smythe Volvo always strive to make a customer's experience here relaxed, enjoyable and informative. Treating each customer with the respect and professionalism they deserve regardless of the car buying intentions is a hallmark of our organization. Understood you live far away but we do however have many loyal Service customers who drive great distances to have their vehicle serviced by us! Enjoy the S60 and know we are always a visit, phone call or e-mail away from meeting your automotive needs. Safe Driving!

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