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Smythe Volvo

Summit, NJ

5.0
6,295 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,295 reviews

February 20, 2017

SPECTACULAR! This is the best service department I have ever utilized! I have never been treated with such consideration. I would never go anywhere else. They trea More

by Michelle Hamlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Tim Cotter
February 17, 2017

Excellent service! I've had my Volvo XC90 serviced here multiple times, each time with Dennis, and he's always done an outstanding job. He calls when he says he will, h More

by Jason m 913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Feb 16, 2017 -

Smythe Volvo responded

Dennis is a true professional who makes sure that everyone he helps shares his infectious smile and good spirit. I'm glad we could help. Thank you for your business and for the kind review.

February 14, 2017

Off-Lease Purchase Purchasing my XC90 off-lease could not have been easier. The Smythe Volvo team, lead by Kevin Bergeron, make the process simple. Kevin took the time More

by whaemmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bergeron
Feb 15, 2017 -

Smythe Volvo responded

Hi Bill, Efficient and easy with respect for your time - that's what we strive for. Thanks for your business and taking the time to tell others about us.

February 14, 2017

Exceptional Salesman My experience with Paul at Smythe Volvo was wonderful. He is a kind and genuine person and it was a pleasure working with him towards the purchase of More

by StephanieDimakos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2017 -

Smythe Volvo responded

Hello Stephanie, Those two words, Kind and Genuine truly sum up the great person Paul is. He always has others in mind. Thanks for the review and your business. Nice to have another customer for life!

February 07, 2017

Tim Cotter easy to deal with ! Tim Cotter good Customer Service skills ! Got me right in after I called to have headlights replaced. Explained what had to be done. Was out of there More

by XC70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cotter
Feb 07, 2017 -

Smythe Volvo responded

Its important to us to be mindful of your time because that matters to people. We work on being fast and efficient so our customers can get back on the road to enjoy driving their Volvo's. Thanks for taking the time to review us and thank you for your business.

February 06, 2017

Excellent experience I had a wonderful experience at Smythe Volvo. Dennis took his time and we worked together... I arrived past the scheduled time and Doug opened the do More

by MargheritaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers
Feb 06, 2017 -

Smythe Volvo responded

You are the reason why we exist as a business. Sounds simple but its our job to make sure you feel that everytime you arrive at our door - and anytime that is. Thanks for noticing and saying so and for your business. We look forward to seeing you for your next service.

February 05, 2017

Great Purchase Experience Kristian Henriksen was helpful, friendly, informative, and not at all the stereotype of the pushy car salesman. I arrived with a pretty good idea of More

by Bryan Shelby
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
Feb 05, 2017 -

Smythe Volvo responded

We are a "no pushy car salesperson" zone and intend on keeping it that way. That's the way we want to do things. Some dealers would rather cheat you out of 50 cents instead of making an honest buck - and that doesn't really serve anyone. Thanks for noticing, for the great review and for choosing Smythe Volvo. Enjoy your new Volvo!

January 30, 2017

Replacement of headlight bulbs The service I receive from Smythe Volvo is exceptional, the professional care that I received from Doug MacAdam is very special. He is a definite asse More

by martin,barbara713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2017

Excellent experience at Smythe Volvo- We have been a Smthe Volvo customer sine 2000. We currently have 4 Volvo's in our household and are always satisfied with the service received from th More

by Annette1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Jan 31, 2017 -

Smythe Volvo responded

wow! 17 years and 4 Volvo's currently - that's great. Thanks for the confidence you've shown in us and for the great review. We very much appreciate your business.

January 29, 2017

Service experience I have to tell you that Regina, Tim, Dennis and Dina, during my last service visit to the dealership went above and beyond the call of duty. Regina h More

by SK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Tim Cotter
Jan 30, 2017 -

Smythe Volvo responded

One of the lessons we've learned in our 50 years as a Volvo dealer, is the value of teamwork. Only when everyone delivers the message of excellent customer experience can we truly exceed your expectations. Its great to be successful at this. Thanks so much for noticing and for taking the time to tell others. We appreciate it - and we appreciate your business.

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