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Smythe Volvo

Summit, NJ

5.0
6,295 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,295 reviews

March 22, 2017

Great Experience! From the test drive to the delivery, everything worked out very well. I did spend probably a bit too much time going over warranty info but that's mo More

by soxfanforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
March 20, 2017

Excellent customer service Dennis took care of my car issues and explained what had occurred with the car and why is was acting the way it did.... He actually checked on my issu More

by MargheritaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Mar 21, 2017 -

Smythe Volvo responded

Thank you. Your loyalty is something we hope to continually reward with this kind of service. We look forward to seeing you next time around.

March 20, 2017

Fantastic service Doug and everyone else at Smythe Volvo Service are fantastic. They identified the source of my problem and explained the options. I would definitely More

by Notabigreviewguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2017 -

Smythe Volvo responded

Thank you for the great review. We appreciate your business and look forward to seeing you next time around.

March 12, 2017

Excellent Customer Service all around Every person whom I worked with was fantastic. From the Salesman, Bob Cerza, to Kevin Flanagan, Head of dealership and the financing individual (Kev More

by hoppici
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin (Financing rep)
Mar 12, 2017 -

Smythe Volvo responded

Hello Helene, Thanks for your kind review and for already making a recommendation. We know that word of mouth endorsements carry a lot more weight than anything else so we are grateful to have earned your endorsement. Enjoy your Volvo!

March 10, 2017

Excellent service department Dina Thomson and Regina Krauza work in the service department of Smythe Volvo. They are both courteous, professional, and take pride in their work. My More

by Pat H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Mar 10, 2017 -

Smythe Volvo responded

Yes - we do take pride in what we do and acting professionally is an extension of that pride. Thanks for taking time to review us and also for your Business.

March 10, 2017

Lease Vehicle We had an excellent experience leasing our X60 from Ashley. She is an asset to Volvo. Her knowledge of the vehicle was remarkable. Her confidence i More

by cliff04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the name of who worked with Ashley but he was great too., Ashley Butfiloski
Mar 11, 2017 -

Smythe Volvo responded

Ashley is the bomb! We are very grateful to have her on our team. She's as good to work with as she is to buy from! Thanks for your review. Enjoy your new car.

March 06, 2017

The Best Car Buying Experience! In all of my years of purchasing a car, Smythe Volvo was the best! Ashley B took me through the entire process and ensured all of my wants and needs w More

by Lj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick, Todd, Ashley Butfiloski
Mar 06, 2017 -

Smythe Volvo responded

Hi Lisa, Thanks for the great review. Yes - customer satisfaction is our highest priority. We focus on this day in and day out. We appreciate your business. Enjoy!

March 03, 2017

Exceptional service and personal attention. I came into the Service Dept. without an appointment late in the afternoon close to closing time with a broken side view mirror. I received immediate More

by Ben "37
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Mar 03, 2017 -

Smythe Volvo responded

Competent, Pleasant and Effective - glad we are that for you! Day in day out that's what we strive for. Thanks for your business and for the review!

March 02, 2017

Smythe ended my fear of going to a Dealership I haven't gone to a dealership in years because I've been burned in the past. I've since realized that there's a difference between highway dealership More

by isharkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Ashley Butfiloski
Mar 02, 2017 -

Smythe Volvo responded

You'll never get burned with us! We see our job to help you with your purchase and give you great value in doing it. Many dealers promise "best price" etc only to try to make their money back in an underhanded way. We wouldn't want to be treated like that and so wont do that to anyone. Thanks for your business and your review - Enjoy!

February 27, 2017

Good Team End to End Enjoyed working with whole team at Smythe Volvo. First test drove a used S60 with Paul Leary in November 2016 and gave some detailed specifications o More

by CM
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Cerza, Patrick Nash, Todd, Kevin
Feb 28, 2017 -

Smythe Volvo responded

Enjoying your car purchase - that's what we work hard to help you experience. Thanks for your business. Enjoy your Volvo!

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