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Smythe Volvo

Summit, NJ

5.0
5,909 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,907 reviews

February 23, 2015

Great experience I visited 5 different dealerships on my hunt for a new car, but my experience at Smythe Volve was right from the moment I walked in. P.J. was very he More

by Elisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2015 -

Smythe Volvo responded

Congratulations Elisa on the purchase of your new Volvo from Smythe Volvo and we greatly appreciate you taking the time to write about your great experience here. You can purchase a Volvo anywhere but picking the right dealership to trust with your car purchase is important. PJ Lee and the rest of the Smythe Volvo Sales Consultants are well known for being helpful, honest, knowledgeable and easy to work with. Enjoy driving around in your new Volvo and know we are always a visit, e-mail or phone call away from meeting your automotive needs. Safe Driving!

February 20, 2015

Service Review Prior to doing the repair, Nick noticed something that needed to be completed on my car that was related to an earlier recall (re:emblem). I have foun More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Mar 05, 2015 -

Smythe Volvo responded

Thank you for the appreciative words about our Smythe Volvo Service Department. Nick Pavano, besides being a gentleman, is a knowledgeable and experienced Service Advisor who pays extremely close attention to the needs of his customers as well as their vehicles. You can continue to rely upon us to deliver stellar service to your vehicle. Safe Driving!

February 19, 2015

Excellent Dealership We have leased/purchased 7 volvos from Smythe since 1987. We are totally satisfied with the cars and service we have received during that time. Kudos More

by drhunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Pavano
Mar 05, 2015 -

Smythe Volvo responded

We deeply appreciate your 28 year loyalty to the Smythe Volvo brand and are honored that you have chosen us for Sales & Service of your 7 Volvos. Our President Kevin Flanagan and our Service Advisors Tom Coward & Nick Pavano have close to 60 combined years of service to Smythe Volvo. That sort of continuity in employment has helped lead to the level of excellence that our Sales & Service Departments are known for in the Tri-State area. We look forward to the opportunity of keeping your Volvos running soundly for many years to come. Safe Driving!

February 17, 2015

Impressive My wife and I were looking for a used car...we went to several car dealers at Rt 22...an our impression on all of them is that you feel pressured to g More

by JJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
Mar 05, 2015 -

Smythe Volvo responded

Congratulations on your vehicle purchase from Smythe Volvo and we appreciate you taking the time to post about your great experience here. Kristian Henriksen and all of our Sales Consultants are known for being thorough, transparent and knowledgeable. Our large inventory is value priced to sell using the power of live market data research to ensure we are offering great cars at extremely competitive prices.. Enjoy the vehicle for many years to come and know we are always a visit, phone call or e-mail away from meeting your automotive needs. Safe Driving!

February 17, 2015

John 1999 S70 I have been in the market for a used Volvo for a few weeks. I found the 199 S70 back in New Jersey and Smythe Volvo. As one can understand, I had many More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Levy
Mar 05, 2015 -

Smythe Volvo responded

Thanks for posting about your positive experience here and congratulations on the purchase of your 1999 S70! PJ Lee can always be counted upon to be patient, thorough and efficient in all his dealings with his customers. Smythe Volvo is also known for being second to none in out of state vehicle purchases due to our relentless pursuit of outstanding customer service. Enjoy the 1999 S70 and don't hesitate to contact us for any of your future automotive needs. Safe Driving!

February 16, 2015

Outstanding I have purchased many cars from high end manufacturers ( Volvo, Lexus, BMW, Mercedes ) where the expectation is high for the experience. This most rec More

by whatever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kattwinkel
Feb 25, 2015 -

Smythe Volvo responded

Congratulations on the purchase of your vehicle! We deeply appreciate the kind words about your experience here and your recommendation of our dealership. Besides being extremely well versed in all things Volvo, PJ Lee is also truly a people person. Consulting customers on the purchase of a high end vehicle like a Volvo while making the experience fun is what PJ can always be counted on to deliver. Enjoy your new vehicle and know PJ as well as the rest of the Smythe Volvo Family are always here to meet and exceed your automotive expectations. Safe Driving!

February 16, 2015

Great Experience! I had a great experience buying a vehicle at Smythe Volvo in Summit, NJ. My husband and I were very happy working with our salesman PJ Lee, he was ho More

by gingerf129@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kattwinkel
Feb 25, 2015 -

Smythe Volvo responded

Congratulations on the purchase of your new vehicle and for taking the time to write about your pleasant experience here at Smythe Volvo. PJ Lee is known for being the consummate professional- honest, straightforward, knowledgeable and keenly aware that his customer's time is valuable. Enjoy the new vehicle for years to come and know we are always here to meet your automotive needs. Safe Driving!

February 14, 2015

Curteous, Efficient Service All of the employees whom I have dealt with at Smythe Volvo in Summit during the past eighteen years have been courteous and helpful. My experience t More

by Carol M. Condon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Travis LaFever. I must have dealt with others listed above, but I do not remember., Tony Plesh, Nick Pavano
Feb 25, 2015 -

Smythe Volvo responded

Thank you Carol for the appreciative words and for eighteen loyal years with Smythe Volvo. We have been blessed with many loyal Service customers like you over the years due to our polite and efficient service. Because of having so many loyal customers, Nick Pavano and our other Service Advisors are on a first name basis with many of them. We hope to continue to earn the right to your business for many years to come. Safe Driving!

February 05, 2015

Wonderful Expirience I had a chance to do business with Kristian Henriksen. Great accommodation, pleasant to talk to and gave us wonderful assistance. Hoping to do busines More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
Feb 25, 2015 -

Smythe Volvo responded

Congratulations on the purchase of your vehicle Jay and we appreciate the kind words. Kristian Henriksen grew up around Volvos. He not only is extremely knowledgeable but always accommodating and pleasant. Please know Kristian and the rest of the Smythe Volvo Family are always a phone call, visit or e-mail away from meeting your automotive needs. Safe Driving!

February 03, 2015

Excellent Service What a great dealership - they actually smile and look happy! I dealt with Nick Pavano for my first service appointment today. I waited for my car - More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Feb 23, 2015 -

Smythe Volvo responded

Thank you Jennifer for allowing us to earn your business and for taking the time to write about your pleasant experience here at Smythe Volvo Service. Nick Pavano has a very large following of Service customers due to his affable and knowledgeable nature. Our customer service area has earned alot of compliments from our customers. From the free wifi to the clean, comfortable and cozy surroundings, you feel at home while your vehicle is ready before you know it. Safe Driving!

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