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Smythe Volvo

Summit, NJ

5.0
6,294 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,294 reviews

May 11, 2017

Bob was a pleasure to deal with My business partner and I both leased cars from Bob. We shopped around extensively, and he was able to get us deals that were significantly better th More

by mmandel
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2017 -

Smythe Volvo responded

Yes Bob is good guy and a straight shooter - we are thankful to have him as part of our team. Please let us know how we can help with the scuff etc and we will. thanks for the review and enjoy your Volvo's!

May 09, 2017

Great dealer with excellent staff Had a great experience leasing another XC90 from Smythe Volvo. We had an unusual situation because the original salesperson we spoke to got into an ac More

by vbdelara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
May 10, 2017 -

Smythe Volvo responded

we try to make choosing your Volvo a seamless experience. No matter who you work with - we hold the same high standards. Thanks and Enjoy!

May 08, 2017

Very happy customer Happy with the new lease car Sales person was good and friendly Helped explain features A very safe car. Looking forward to driving it Not happy More

by Nancy's Volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2017 -

Smythe Volvo responded

We want everyone to be happy with their new Volvo's. Please let us know if we can help defer some of the cost of the wear and tear cost and we will. Please contact Kevin Flanagan 908 273 4200. thanks for the review and for your business.

May 05, 2017

Fantastic Experience Buying a new car can be stressful Paul Leary helped determine my car needs and clearly described the various models that were available as well as th More

by Anne Marie Mulligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017 -

Smythe Volvo responded

Yes - Paul is a gentle person who is never overbearing. Making your experience an enjoyable one is what we shoot for every time. Thanks for taking the time to share your experience and for your business.

May 04, 2017

done right the first time Service Advisor Doug M. listened carefully to my reason for service, asked great questions, examined my car & got his best mechanics on the job immedi More

by volvorob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2017 -

Smythe Volvo responded

Provide top tier quality work, with a smile as efficiently as possible. That's our goal every time - glad we met that goal for you. Thanks for the review and your many years of business.

May 03, 2017

Great car buying experience IBob Cerza was so helpful and responsive throughout the process of buying my car. I never felt pressured like I have at other car dealerships. Kevin t More

by Alisa Johnson
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Finance Manager
May 03, 2017 -

Smythe Volvo responded

A stress free car buying experience..... that's always our goal. Thanks for taking the time to review and for your business. Enjoy!

May 03, 2017

Ashley was the best! I had the best experience with Ashley Butfiloski! When my husband and I walked into the dealership, she greeted us with a warm smile and such a pleasa More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski
May 03, 2017 -

Smythe Volvo responded

Yes - We agree. Ashley is awesome! Enthusiastic, knowledgeable and a great listener. We are glad that you have fallen in love with the XC60. It really is a fantastic vehicle. Thanks for the great review and your business. Enjoy!

May 02, 2017

Great Service with no pressure I had the opportunity to purchase a used vehicle from Smythe Volvo. Their price was extremely competitive and there were no hidden fees like other dea More

by G. Artman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Hale
May 02, 2017 -

Smythe Volvo responded

When I was young I was told to "keep it simple" and that's what we try to do. It starts with a straightforward approach to pricing and that follows through to having things ready before you come in for pick up because we appreciate your business and respect your time. Enjoy!

May 02, 2017

Purchase of New Volvo We worked with Kristian and found him to be very knowledgeable, especially with the various driver assistance features and options. He was low key an More

by syarbrough
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
May 02, 2017 -

Smythe Volvo responded

Thanks for the recommendation. Yes - we try to be low key and easy going and find that it is one way to make people comfortable and satisfied. Thanks for taking the time to review us.

May 02, 2017

Perfect car buying experience Kyle is a first class salesperson. He is very knowledgeable, responsive, and honest. I did not feel pressured and I couldn't have asked for a bette More

by Antonio m Osorio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2017 -

Smythe Volvo responded

Honest, Responsive and knowledgeable - these are three adjectives that Kyle is well suited to. Thanks for saying so. Enjoy!

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