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Smythe Volvo

Summit, NJ

5.0
6,292 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,292 reviews

June 26, 2017

Professional and friendly service I have been heading over to this service group for over 10 years. The service team is on target with description and options. Good to know the people More

by ginnie o
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 26, 2017 -

Smythe Volvo responded

Thank you for your 10 years of business with us. You can rely that we will always be honest and dedicated. We appreciate your review!

June 26, 2017

Buying a car for mom Came to Volvo to see what crossover was available and met my criteria. Most impressed with XC60. Glad salesman came over to us quickly. Not ignored. More

by Volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin bergeron
Jun 26, 2017 -

Smythe Volvo responded

Great - thanks for taking your time to review us and for your interest and your business.

June 25, 2017

Great day at the dealership Ashley was amazing!! Not only did she give an answer to every question we had but she made our experience with her as of we'd known her for years!! Th More

by UWS2SOMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski
Jun 25, 2017 -

Smythe Volvo responded

Ashley is THE BOMB! We are delighted to have her friendly enthusiasm within our business. Enjoy!

June 25, 2017

Excellent service by professional and courteous staff I have always had excellent experience with the Smythe Volvo Service staff. Doug MacAdam and Tom Coward for almost 25 years have provided me with sup More

by thunderbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2017 -

Smythe Volvo responded

Doug and Tom are two of our 25 plus year veterans and have provided excellence for all of that time. Its great to have people like this on our team who provide consistency to our customers. Thanks for taking the time to review us and for your business.

June 24, 2017

Very nice experience I had done a fair amount of research about Volvos so I had some knowledge going in, but I was very impressed with the sales team. Everyone was very ni More

by Quaker789
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Montgomery
Jun 25, 2017 -

Smythe Volvo responded

We appreciate all the work and research our customers do before they even walk into a new car showroom. So its our job to make the final decision for you one that is easy and enjoyable rather than pressured and frenzied. After all - That's the way we'd like to treated if the roles were reversed. Enjoy!

June 24, 2017

Very good first time visit Visited Smyth Volvo today and met with Bob Cerza. I was not pressured on any way and all my questions were answered. Great overall experience with a d More

by Shuman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2017 -

Smythe Volvo responded

Never any pressure. That's not our style or where we ever want our business to be. Thanks for stopping in and for taking the time to review us. We very much appreciate your business. Enjoy this day!

June 23, 2017

Amazing customer service I came in with a recurring problem in my new XC90 and left with the problem fixed plus a HUGE positive surprise from the service department. Regina a More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers
Jun 23, 2017 -

Smythe Volvo responded

You are very welcome and thank you for your business. Its our job to keep at it until we fix your Volvo to your full satisfaction and do so in a way that its a positive experience. We appreciate you taking time to say so.

June 23, 2017

Excellent I worked with Doug in the service department and found him to be extremely courteous, professional and knowledgeable. He stands behind what he says an More

by jmk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2017

Outstanding service. Good people selling a great product. Sale staff were very in tune with the product. Price could have been a little more in line with national average More

by Dadofthree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Montgomery
Jun 23, 2017 -

Smythe Volvo responded

Thanks for taking the time to review us and for your business. enjoy your new Volvo.

June 21, 2017

Finally a dealership you can trust! Smythe Volvo literally saved my mothers 70th birthday. BEFORE going to Smythe Volvo I wasted 2 hours at a baIt and switch dealership who coincidentall More

by Davidakido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
Jun 21, 2017 -

Smythe Volvo responded

Treat people the way you want to be treated. We've all probably heard this. We really try to do this at Smythe Volvo. Fairness, honesty and transparency are slick slogans for many but we truly try to live by those principles and so are able to give you the best experience ever! Thanks and Enjoy!

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