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Smythe Volvo

Summit, NJ

5.0
5,931 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,931 reviews

June 03, 2020

Awesome Experience and Service Bought my new XC60 just over a week ago. Smythe was very, very Covid minded, which I greatly appreciated. Employees wore masks, vehicles were disinf More

by davidjones.fineart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino, Veronica Chicas
Jun 08, 2020 -

Smythe Volvo responded

Thank you for this review. Caring about people is more than words, it has to be a change in behavior. This pandemic has changed the way we do things and we are glad to be able to make you and all our customers feel comfortable with the new normal. We appreciate this great review and your business.

June 03, 2020

5th car I’ve leased from Smythe. I keep coming back for the wonderful service and the people. They are a fantastic group to work with and I look forward to #6! More

by adamberkowitz
Recommend Dealer
Yes
Employees Worked With
PJ Lee
Jun 08, 2020 -

Smythe Volvo responded

Number 5! That is great and thank you for the compliment. At the end of the day good business is about good people and we are fortunate to have some of the best people in the business. Thank you for choosing Smythe Volvo again and again.

June 01, 2020

What a wonderful experience dealing with Bob and the rest of the team at Smythe. No nonsense, none of the “let me check with my manager” stuff you get at other dealerships. Emelia walked us through the car’s More

by wgarbarini
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez, Emilia Paladino
Jun 01, 2020 -

Smythe Volvo responded

Thank you for the compliments on Bob and our team. Our sales people are true professionals we enables us to have a transparency that helps our customers feel comfortable with the process. We appreciate your business.

June 01, 2020

Alon was really terrific to work with. He was very knowledgeable, friendly and trustworthy. He made buying our new car an easy and seamless decision. He answered all our questions and did a great job More

by MichaelC
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Smythe Volvo responded

Fantastic. Thank you for these kind words. We appreciate your time spent in posting this review and we appreciate your business.

May 31, 2020

Enjoyed working with Brian, who made the process fairly painless and - even in these strange times - was able to help locate the vehicle we were looking for. Will happily return as a repeat customer. More

by Adam
Recommend Dealer
Yes
Employees Worked With
Brian Gagliardi
Jun 01, 2020 -

Smythe Volvo responded

Good news. I'm glad to hear everything when well. We appreciate your review and your loyalty. Thank you for choosing Smythe Volvo.

May 30, 2020

Great Service! Brought my XC 90 in early in the morning for service. I explained the problem and what my availability was to wait for the repair or take a loaner. Br More

by PSala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Jun 01, 2020 -

Smythe Volvo responded

Thank you for taking the time to post about your experience with Brandon and our service team. This feedback makes our job rewarding. We appreciate your business.

May 30, 2020

Great Experience from browsing to purchase. This is my 6th purchase from Smythe Volvo. The experience here is always a pleasure, never a hassle -both in the sales and the service departments V More

by Brophy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was also a young man working with Bob whose name I cannot recall. He also was very gracious and accommodating., PJ Lee, Emilia Paladino
Jun 01, 2020 -

Smythe Volvo responded

6 Volvos and many years. You are part of our family. You make what we do not a job. It is a pleasure to be your car people. I hope you have many safe and happy miles in your new Smythe Volvo.

May 30, 2020

Amazing dealership. This was my first car. They don’t hide anything from you. Every little detail that a car has from them will be explained before putting any money down. The team is very nice and if I More

by goldenchildsneakers
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bergeron
Jun 01, 2020 -

Smythe Volvo responded

Transparency is not a difficult goal to achieve. In this day and age with our customers it is expected and necessary. Thank you for taking the time to post this review and thank you for your business.

May 30, 2020

Service Department is Wonderful I was nervous about taking my car in for Service during Covid-19 but Brandon Zimmerman made sure everything went very smoothly during my visit. More

by Lisa Conroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Jun 01, 2020 -

Smythe Volvo responded

Brandon is great. Our entire team is very sensitive to the new normal and they do a terrific job at making our customers feel comfortable and safe. On behalf of Brandon and our service team thank you for choosing to service with us and thank you for these kind words.

May 29, 2020

Bob Cerza was my sales person for my last lease and my current lease. He was extremely helpful on both occasions and really helped me maximize what i could get in the S60 I was looking for. There was no n More

by Geno 60
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino
May 29, 2020 -

Smythe Volvo responded

This is a great review and thank you for taking the time out of your day to share your experience of Bob, and Emilia. We appreciate your loyalty and hope your have many safe and happy miles in your new S60.

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