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Smythe Volvo

Summit, NJ

5.0
5,930 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,930 reviews

June 16, 2020

Outstanding service department The service staff is always friendly, courteous, & very helpful. I trust that they are honest in doing the work that they say needs to be done. They More

by cmysel41
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon, Alex, Jason, Brandon Zimmerman
Jun 19, 2020 -

Smythe Volvo responded

Your review describes the type of service we strive to provide for every customer. It is quite rewarding for all of us to read your post. Thank you for choosing Smythe Volvo to service your vehicle and thank you for your kind words.

June 15, 2020

Great experience at Smythe Volvo. Before we even arrived they were ready with all of the Carfax documentation for the vehicle and helped us through every step of the process. Special thanks to Kyle, Veronic More

by Choppewoo90
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine , Emilia Paladino, Veronica Chicas
Jun 19, 2020 -

Smythe Volvo responded

Your smiles in that picture are awesome. Thank you for taking the time to post this review, it means a lot to us. We look forward to seeing you in the service drive at your first scheduled maintenance.

June 13, 2020

Emilia Paladino and Stacey Hopson were awesome and made our sales experience seamless. Both were incredibly kind, knowledgable and patient with us. Customers for life! More

by cbellido920
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino
Jun 19, 2020 -

Smythe Volvo responded

Wonderful! I couldn't agree with your assessment of Emilia and Stacey more and thank you for saying so. They are part of a fantastic team that makes Smythe Volvo at great place to work and to do business with. We appreciate your kind words and your business.

June 13, 2020

Great opportunity to have a perfect car I got my S60 at Smythe Volvo. I found out the dealer had the exact car and option I was looking for. I traveled all the way up to New Jersey from Mary More

by songofchoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Smythe Volvo responded

What a great story! Thank you for sharing it. I'm so glad to hear of your experience. Bob is not one to disappoint. Thank you for driving up from Maryland to purchase a vehicle from us. We appreciate your business and the time you spent to post this review.

June 11, 2020

I find relationships to be everything when it comes to having your car repaired and or serviced. Tom can consistently be trusted to do what is right for my car and my safety. All my paperwork was ready More

by gredgate
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Smythe Volvo responded

Thank you for taking the time to share your experience and kind words about Doug and Tom. We are fortunate to have customers like you. It makes what we do not a laborious job; rather, it truly is a pleasure to serve customers like you every day. We appreciate your business.

June 10, 2020

Welcoming and helpful with fair negotiations and pricing. Kevin Flanagan introduced me to the Volvo brand and some models that he thought best fit my requests. Deborah Amster then gracefully walked me throug More

by Amy N
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Amster, Kevin Bergeron
Jun 11, 2020 -

Smythe Volvo responded

Amy, thank you for taking the time to post this kind review. Deborah is fantastic at making sure her customers know everything about their new Volvo. We appreciate your business and your kind words.

June 10, 2020

"Wonderful Experience at Smythe Volvo" I had a wonderful experience at Smythe Volvo. Bob was very professional, knowledgeable, and easy to work with. I could not be happier with my vehicle More

by Morvarid Rohani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Smythe Volvo responded

Your review is what we are aiming for and thank you for the recommendation. We look forward to seeing you in the service drive at your first scheduled maintenance. Thank you for choosing Smythe Volvo.

June 10, 2020

First, I always feel that I am getting the straight scoop, whether Sales or Service or Parts, I never feel that I'm getting incorrect or biased info. Second, when my car is at Service, I get to chat w More

by Brian B
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Butfiloski, Dennis Jeffers, Brandon Zimmerman
Jun 11, 2020 -

Smythe Volvo responded

Great review and thank you. We are fortunate to have such a solid team and wonderful customers like you. We appreciate your kind words and your business.

June 09, 2020

Great experience at Smythe Volvo. Exceptional sales staff and customer service. We were so happy to get our new car. Brian made sure we chose the right vehicle and it was priced right. More

by soverysimple
Recommend Dealer
Yes
Employees Worked With
Brian Gagliardi, Emilia Paladino
Jun 11, 2020 -

Smythe Volvo responded

Compliments that are directed at our entire team are very rewarding. We work hard to make sure our guests feel welcomed and comfortable throughout the entire car buying process. Thank you for choosing Smythe Volvo.

June 08, 2020

Wonderful experience at Smythe Volvo, working with Bob and the entire team there. As a new customer and complete stranger, was treated with absolute respect from the second I was greeted at the door of th More

by davekaps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler *****, Veronica Chicas
Jun 08, 2020 -

Smythe Volvo responded

We appreciate this great review and we appreciate your business. I hope you you have many involuntary grins while driving your Volvo. Thank you for choosing Smythe Volvo.

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