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Smythe Volvo

Summit, NJ

5.0
5,930 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,930 reviews

June 23, 2020

Consistently great service on my 2014 S80 - zero complaints during our six year relationship. Work is handled professionally and warranty issues are taken care of expeditiously. More

by Tom A.
Recommend Dealer
Yes
Employees Worked With
Michael Watson
Jul 03, 2020 -

Smythe Volvo responded

We are fortunate to have customers like you. We appreciate your loyalty and your kind words in this review. We look forward to seeing you at your next service.

June 22, 2020

Excellent service in helping me with my new car lease. I went back and forth a few time about buying a Volvo vs an Acura and Brian was extremely helpful. More

by rmisihow
Recommend Dealer
Yes
Employees Worked With
Brian Gagliardi, Veronica Chicas
Jul 03, 2020 -

Smythe Volvo responded

Welcome to the Volvo family and thank you for choosing Smythe Volvo. We hope you have many safe and happy miles in your new Volvo.

June 18, 2020

Caring Customer Service It was a total delight to work with Kevin Flanagan. He understood my needs and I might say did a perfect job to assure that my wishes were a reality. More

by marijane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Chicas
Jun 19, 2020 -

Smythe Volvo responded

It is our pleasure to be able to assist customers like your self in getting the vehicle that they want and need. Thank you for the compliments and for choosing Smythe Volvo.

June 18, 2020

The 2017 S60 I bought CPO is great, the dealer did a good job prepping the car for my pickup. I am disappointed with the finalization of the sale process. It took over 3 weeks to receive a check from the dea More

by Joel M
Recommend Dealer
No
Employees Worked With
Alon Katende
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Smythe Volvo responded

We are sorry for the delay in receiving your check. We've had some adjustments post covid with some of our processes. We have things worked out now. Again please accept our apologies.

June 18, 2020

Once again, I had an awesome experience from start to finish with Smythe. Eric is always super attentive, PJ assisted with a loaner until our new car arrived and Ernest was quick and efficient. I'll n More

by dbartiromo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest, Emilia Paladino, Eric Kulawczyk, PJ Lee
Jun 19, 2020 -

Smythe Volvo responded

Thank you for the recommendation. It is great to read a review like this because it shows our whole team working together. Thank you for choosing Smythe Volvo and thank you for this great review.

June 18, 2020

We had a wonderful experience buying our new Volvo at Smythe Volvo. Bob Cerza was very helpful and super knowledgeable. It was quite an experience for us since we haven't purchased new Volvo in 14 yea More

by ronageddes
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino
Jun 19, 2020 -

Smythe Volvo responded

Fantastic and thank you. Welcome back after 14 years. It is great to hear you had a good experience with Bob. We've come to expect nothing less of him. We appreciate your business.

June 18, 2020

Quality and timely service from the Smythe team, nice people I had another very positive experience with Brandon Zimmerman at Smythe. I've had the same experience across the board at Smythe. I never feel like I More

by wrustum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Jun 19, 2020 -

Smythe Volvo responded

Great review. We appreciate you taking the time to share of your experience of our Smythe Volvo service department. Brandon and the team are wonderful people and thank you for saying so.

June 17, 2020

For me buying a car under normal circumstances is a stressful task. So the thought of buying one during the COVID crisis was not ideal. However, Bob and the team at Smythe Volvo made the experience str More

by Dominik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino
Jun 19, 2020 -

Smythe Volvo responded

This is a wonderful review and thank you for taking the time to post it. Bob and Emilia are naturally helpful people. Its been a pleasure to see the way our team pulled through this crisis and we've been fortunate to have wonderful customers such as yourself. We appreciate your business.

June 16, 2020

The staff is wonderful to work with. They streamline the process for you, the car was ready and waiting for pick up. The run through was thorough. We will definitely go back for the next car. More

by Betsy
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino
Jun 19, 2020 -

Smythe Volvo responded

"Streamline" is a word I've seen in our reviews. Your time is important to us so if our process is smooth we can get you back on the road in a timely manner. Thank you for taking the time to post the nice review. Your car looks great in that picture!

June 16, 2020

Best car dealership ever! From start to finish the staff at Smythe Volvo takes care of everything and makes the car buying process a very pleasant experience! My family has us More

by swirth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance man can't remember his name but he was awesome!, Dina Thomson, PJ Lee, Veronica Chicas
Jun 19, 2020 -

Smythe Volvo responded

We are fortunate to have such wonderful customers like you. We appreciate your loyalty and it is rewarding to know you've been coming to us for 17 years. We hope you have many safe and happy miles in your new car. P.S. Ernest is the Finance Manager and I agree with you he is awesome.

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