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Smythe Volvo

Summit, NJ

5.0
5,928 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,928 reviews

August 19, 2020

Michael Watson in the service department was excellent to work with! Very prompt service! Quickly reviewed parts needed for our repair and had it back to us by the following day. Thanks. More

by davidandjen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
Aug 19, 2020 -

Smythe Volvo responded

Thank you, David! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo.

August 19, 2020

My experience at Smythe Volvo was stellar! The showroom was clean and sparkling! Masks and sanitizers used! My Sales and Leasing consultant, Mr. Bob Cerza, was kind, honest, understanding and knowledgeabl More

by jemjoyce51
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes
Aug 21, 2020 -

Smythe Volvo responded

Thank you for taking the time to write this review, Barbara! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Volvo! All of us at Smythe Volvo are glad to have you as a customer.

August 18, 2020

HIGHLY recommend going to Smythe Volvo and working with Alon Katende if you are looking to lease or a purchase a new vehicle. I was a first time lease customer and Alon was extremely patient, knowledg More

by Brandon S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Smythe Volvo responded

Thank you so much, Brandon, for your kind words, and for taking the time to leave us this wonderful feedback!

August 18, 2020

Second new Volvo from Smythe. Without question the best car buying experience to date. Both times. Easy to work with. No pressure. Plenty of inventory to choose from. Awesome, professional team from s More

by DGolden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Van Riper, Ernest Gomez
Aug 19, 2020 -

Smythe Volvo responded

We are very happy Tyler provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 18, 2020

It is always a pleasure to do business with Smythe Volvo. They are great to their customers and have great salespeople like Bob Cerza. A+++++ More

by davetjensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Chicas, Francine O'Donnell
Aug 19, 2020 -

Smythe Volvo responded

Thank you so much, Dave, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Bob and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 17, 2020

I would highly recommend Smythe Dealership as their goal is complete customer satisfaction. Alon and Emilia anticipated our every need and made themselves readily available. More

by Sams3rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino
Aug 18, 2020 -

Smythe Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Alon and Emilia delivered such a great experience!

August 17, 2020

Bought a used Volvo from Kyle, couldn't be happier! This was a very professional experience, especially in the middle of Covid-19. Kyle was respectful of our concerns, addressed every issue and was consist More

by Shep63
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Smythe Volvo responded

It's fantastic to hear that Kyle provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Smythe Volvo!

August 17, 2020

Professional, thorough and incredibly easy are the three words that best describe the experience at Smythe Volvo. I would recommend the dealership in a heartbeat. More

by n_p_bentley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino, Francine O'Donnell
Aug 18, 2020 -

Smythe Volvo responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smythe Volvo!

August 16, 2020

Stacey made the whole experience enjoyable and is a true asset to the team there. We highly recommend him and thanks for his over the top help! The team at Smythe was also highly professional, personal, y More

by Mbednarz04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Smythe Volvo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stacey and the rest of our team, and we look forward to working with you again.

August 16, 2020

Just outstanding service. Alon was a pleasure to work with and the utmost professional. He was quick to get back with any questions we had. More

by Tterba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hobbs, Francine O'Donnell
Aug 18, 2020 -

Smythe Volvo responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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