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Smythe Volvo

Summit, NJ

5.0
5,927 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,927 reviews

August 23, 2020

We had a wonderful experience buying a preowned vehicle. Bob was fantastic to work with. The entire team was honest, fair, and knowledgeable. We love the car and will definitely be back in the future. More

by maggie.d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Chicas, Ernest Gomez
Aug 27, 2020 -

Smythe Volvo responded

If you read through Bob's reviews you'll see a similar theme. Bob is all these thing you say. Thank you for taking the time to share your experience of Smythe Volvo and thank you for your business.

August 23, 2020

Had a wonderful experience at Smythe Volvo. Would highly recommend to anyone and the customer service was great. Also, they are very trustworthy. I live over an hour from the dealership and still travel to More

by FS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Aug 27, 2020 -

Smythe Volvo responded

What a great testament to our service department. You drive over an hour to service with us. Thank you for taking the time to share your experience. We are fortunate to have wonderful customers such as yourself.

August 22, 2020

My last 2 appointments have been handled by Dina Thomson who did an excellent job. She told me what to expect from my visit, was respectful of my time and called me the moment my car was ready. She also too More

by LI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Aug 27, 2020 -

Smythe Volvo responded

Agreed, Dina is valuable and a great teammate. Thank you for taking the time to share of your experience with Dina and our service department.

August 22, 2020

I had a great experience with Bob, I am very happy with the car. The entire team made the process of getting a car a seamless experience. More

by michaelrichards81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino, Ernest Gomez
Aug 27, 2020 -

Smythe Volvo responded

It is great to read your comments on our team. It is very rewarding for all of us. Thank you fro your business.

August 22, 2020

Fanstastic experience start to finish! Honest , transparent and accountable. Best car buying experience and couldn’t recommend more. Tyler in sales and Francine in finance always went the extra m More

by Nima
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Francine , Tyler , Tyler Van Riper
Aug 27, 2020 -

Smythe Volvo responded

"Best car buying experience and couldn’t recommend more." This is the experience we are striving to provide. Tyler and Francine are great at what they do. We appreciate you taking the time to share these kind words.

August 21, 2020

Could not have been better. Very courteous, professional; and went above and beyond to solve an issue that.surfaced after I picked up the car, as I was leaving. In addition, the gentleman that took my car up More

by clarkg103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Aug 27, 2020 -

Smythe Volvo responded

Thank you for the compliment. Brandon is a real professional and a great member of our team. We appreciate you choosing Smythe Volvo to service your vehicle and we appreciate your business.

August 20, 2020

Very courteous dealership, salesman Stacey is a straight shooter and true professional who gets you the info you ask for, making the investment in a new vehicle an exciting experience rather than being left More

by Lenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino, Ernest Gomez
Aug 21, 2020 -

Smythe Volvo responded

Congratulations on your new vehicle, Lenny! We are so glad that Stacey had the opportunity to work with you, and that she and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 20, 2020

Brandon Zimmerman and the Technician were very courteous, informative and helpful during our most recent service visit on 8/20/20. Much appreciated. The service that we have received at this dealership since More

by gtarnacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Zimmerman
Aug 21, 2020 -

Smythe Volvo responded

Thank you for the kind words for Brandon and our service department! We look forward to sharing your compliments with them, and please don't hesitate to let us know if we can be of further assistance.

August 19, 2020

Referred to Kyle and he was great - easy shopping experience- no rush - very pleased with our purchase! That you Kyle and the Smyth Volvo team. More

by dvoight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Aug 19, 2020 -

Smythe Volvo responded

Here at Smythe Volvo, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 19, 2020

Michael Watson in the service department was excellent to work with! Very prompt service! Quickly reviewed parts needed for our repair and had it back to us by the following day. Thanks. More

by davidandjen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
Aug 19, 2020 -

Smythe Volvo responded

Thank you, David! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo.

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