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Smythe Volvo

Summit, NJ

5.0
5,927 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,927 reviews

September 05, 2020

Michael Watson was great! He took great care of me, I am very satisfied with the service Vovle Smythe at Summit NJ gave me. I will definitely recommend a friend More

by Zaafirah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Watson
Sep 14, 2020 -

Smythe Volvo responded

Your review and recommendation are much appreciated. We look forward to seeing you in the service drive next time around.

September 04, 2020

I am so thankful for Bob Ceres. He is the very Best! This is my second Volvo from Smythe. they treat you like family. Love my new Family truck! More

by Pathfinder47
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Smythe Volvo responded

We appreciate your loyalty and I can't disagree with your comments about Bob. He is the best! Enjoy your new wheels and thank you for choosing Smythe Volvo.

September 04, 2020

Tyler is knowledgeable and patient and makes a long grueling process better. His consistent communication/calm demeanor make me confident in my choice with Volvo! More

by Amanda W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howie from Finance, Tyler Van Riper
Sep 14, 2020 -

Smythe Volvo responded

Thank you for choosing Smythe Volvo and for taking the time to share these kind words about Tyler.

September 04, 2020

Bob helped me get the perfect Volvo for my needs. I am very happy with the lease terms and the car (XC40) drives like a dream! Thank you to Ernest for making the finance process very pleasant. Emilia was More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino, Ernest Gomez
Sep 14, 2020 -

Smythe Volvo responded

I hope you enjoy your new X/C 40. Volvo did a great job with that vehicle. This is an awesome review and thank you for posting it. We appreciate your business and your loyalty.

September 04, 2020

The team in the shop at Smythe Volvo did a wonderful job addressing and fixing the problems I was having in my S60. Michael Watson was understanding, communicative, efficient, and informative. This was my f More

by remyksalmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
Sep 14, 2020 -

Smythe Volvo responded

Thank you. Michael and our service team are real professionals. We appreciate the time you've taken to share your experience.

September 03, 2020

We scheduled online a test drive with one of the sales person around 2 weeks back. When we arrived, the sale rep was over booked ( had 3 clients at same time) and so he didn't had time for us. Not sure More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alon Katende
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Van Riper
Sep 23, 2020 -

Smythe Volvo responded

I am sorry for our lack of professionalism. Thank you for your feed back. We take information like this very seriously and we will use this as a training event. We would like to do what we can to make things right by you. Please reach out to our sales manager Tom Nolfi.

September 03, 2020

Even though I purchased my car in December my Sales Rep Stacey helped me out the same way he did back in December when he sold me the car. Which was very thoughtful. I was having my car serviced and he wen More

by Saich H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Zimmerman
Sep 14, 2020 -

Smythe Volvo responded

Saich, Thank you for sharing your experience of our team. It is rewarding for all of us to read your review because we focus on working like a team with every guest. Stacey and Brandon are two great people and the are excellent at what they do,

September 02, 2020

I picked up my third XC60 from Smythe this week. I've never had a bad experience between servicing and leasing my vehicles. Bob Cerza was amazing to work with -- so patient and pleasant. He worked hard More

by lisa_loreto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes, Ernest Gomez
Sep 02, 2020 -

Smythe Volvo responded

We greatly appreciate this wonderful review. It is rewarding for all of us as we work as a team. Thank you for your loyalty and for taking the time to share your experience with Bob, Shaun, Ernest and the whole team.

September 02, 2020

This dealer was easy to deal with, provided me w easy processing of my vehicle transfer . And the prices were fair. Discovered later a few glitches, made an appointment a few days later and they took car More

by mattgugs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson, Emilia Paladino, Patrick Ruane
Sep 14, 2020 -

Smythe Volvo responded

Thank you for taking the time to post this review. "Easy to deal with" is what we strive for. We appreciate your business.

September 01, 2020

I am very satisfied with the purchase process. Every step of of my buying experience was performed with the professionalism at the best level. I will definitely recommend Kyle and this dealership to my frie More

by Wkc03
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Smythe Volvo responded

This is a tremendous review and thank you. Your recommendation is valuable to us and much appreciated. We look forward to seeing you in our service drive for your first scheduled maintenance.

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