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Smythe Volvo

Summit, NJ

5.0
5,927 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,927 reviews

September 22, 2020

Bob and the team at Smythe Volvo were fantastic to deal with. This is our second XC90 leased through them, and we'll be repeat customers going forward. More

by Chris A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
Sep 23, 2020 -

Smythe Volvo responded

On behalf of Bob and the team thank you for your business and your loyalty. We are fortunate to have customers like you.

September 21, 2020

Kyle was very helpful and patient to deal with regarding trade in, our complications with getting our hands on our trade in’s title, and signatures from my husband, the co owner, who could not be present. S More

by mksuffern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean, technology , Francine O'Donnell
Sep 23, 2020 -

Smythe Volvo responded

We appreciate you taking the time to post this 5 star review. It is rewarding for Kyle and our whole team to read. We look forward to seeing you in the service drive for your first scheduled maintenance. Thank you for your business.

September 21, 2020

Regina and the service techs were fantastic, you could tell Regina really cares about her customers. She went above and beyond to help solve an issue. Thank you, Regina! More

by NJmom27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Smythe Volvo responded

On behalf of Regina and our service team thank you. We are fortunate to have customers such as yourself to take the time to share your experience of our service department at Smythe Volvo.

September 21, 2020

Kevin Jackson and Sean Hayes were easy to work with. Knowledgeable, considerate, patient. Did not hesitate to give us all the time we needed. Able to answer or find the answer to all our questions. More

by Renselan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes, Francine O'Donnell
Sep 23, 2020 -

Smythe Volvo responded

Very nice to hear. Thank you for taking the time to share your experience. We appreciate your business. Enjoy your new wheels!

September 21, 2020

I was impressed by the new Volvo and even more so with the service and attention to detail by Alon Katende. He partners with customers, making them feel valued. Alon and Emilia's abilities make the car More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino
Sep 23, 2020 -

Smythe Volvo responded

Alon is a great member of our team here at Smythe Volvo. He treats his customers like family. Thank you for your business.

September 21, 2020

I Highly recommend Smythe Volvo for their excellent service & professionalism. I will most definitely lease another car from them. Sales & service are top notch. They really care about their customers More

by juliethum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Sep 23, 2020 -

Smythe Volvo responded

Your recommendation is very valuable to us and thank you for taking the time to post. We look forward to seeing you at your next scheduled maintenance.

September 19, 2020

Bob Cerza was so helpful during our research and purchase. He guided us through different models and availability, knowing we wanted something in hand right away. The entire Volvo team were respectf More

by colleenmarkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Sep 23, 2020 -

Smythe Volvo responded

This is all around a great review and thank you for taking the time to share your experience of Bob and our team here at Smythe Volvo. We appreciate you high recommendation. We hope you have many safe and happy miles in your new car.

September 18, 2020

Great experience from start to finish. We highly recommend Bob Cerza - we're repeat buyers from him at the dealership. Professional and knowledgeable, Bob makes the process easy! More

by jmosergordon
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Smythe Volvo responded

Thank you for your loyalty. Bob certainly is professional and knowledgeable. Thank you for taking the time to share your experience and thank you for your business.

September 17, 2020

The dealership made the process easy. Sam Shehata is professional and polite salesperson. No pressure , didn’t feel rushed. Great team! The manager, Ernest Gomez and Delivery Specialist Emilia Paladino More

by Jesuah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilia Paladino, Ernest Gomez, Sam Shehata
Sep 23, 2020 -

Smythe Volvo responded

These are the attributes we strive to provide all our customers. Thank you for taking the time to post this review and thank you for your business.

September 15, 2020

Kyle Jackson is the best sales professional. He really knows his stuff regarding Volvo and all kinds of vehicles. He very quickly ascertains his clients’ needs and gets to work bringing the best sales inf More

by hamiltonfamily5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Smythe Volvo responded

Kyle really is a fantastic sales professional and thank you for saying so, We appreciate your kind words and your business.

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