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Smythe Volvo

Summit, NJ

5.0
5,927 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,927 reviews

October 01, 2020

Was there with my girlfriend, had few questions about our next car. We met with Sam, what a polite and honest man. We are happy we did meet him, getting the car next month. Can not wait. More

by Sayed 1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shehata
Oct 07, 2020 -

Smythe Volvo responded

Great! We look forward to providing you with a smooth delivery experience. Sam is a good one and a strong member of our team. Thank you for choosing Smythe Volvo.

October 01, 2020

Professional, concise, informative and stupendous are words that best describe Smythe Volvo and our experience there. The service delivered upon our initial point of contact provided us with a no hassle More

by Yoshi1303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gagliardi, Ernest Gomez
Oct 07, 2020 -

Smythe Volvo responded

Thank you for your recommendation. This is a tremendous review and not uncommon for Brian to have such happy customers. We appreciate your business and thank you for choosing Smythe Volvo.

October 01, 2020

My wife and I leased a new Volvo from Smythe during the middle of Covid, and the Smythe team was exceptional, especially considering the difficult operating environment impacting everyone at that time. I w More

by Zach
Recommend Dealer
Yes
Employees Worked With
Stephen Badian
Oct 07, 2020 -

Smythe Volvo responded

Thank you for this great review. We appreciate your taking the time to post about your experience. Volvo did a great job with the X/C60. Right now we have the best product line up we have ever had. We look forward to seeing you at your first scheduled maintenance.

October 01, 2020

Everyone I worked with had class and first rate service. I was extremely happy with the speed at which the finance steps went. I was impressed with the walk through Paul gave me of the new car and I was p More

by SeanRyan31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie, Emilia Paladino, William McLaughlin
Oct 06, 2020 -

Smythe Volvo responded

Welcome to the family. It is truly rewarding to read your comments. Thank you for taking the time to share them. We appreciate your business.

September 30, 2020

Kyle was absolutely fantastic to deal with. He was honest and straightforward. The finance (Francine) and delivery (Shaun) teams were also top notch and got me in and out quickly. More

by djschorr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes, Francine O'Donnell
Oct 07, 2020 -

Smythe Volvo responded

It is great to read a review where multiple team members are mentioned. It means we are working well together as a team. Thank you for taking the time to share your experience and thank you for your business.

September 30, 2020

Mr. Hopson treated me with patience and respect which has not always been my experience when it comes to auto sales. He gave thorough explanations to all of my questions and did not make me feel pressured. H More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Smythe Volvo responded

Stacey Hopson is a respectful, patient professional. We appreciate the recommendations and look forward to seeing your in the service drive for your next scheduled maintenance. Thank you for choosing Smythe Volvo.

September 30, 2020

Alon is a terrific partner in the process of getting a car. It is like you are working with an old friend! Kevin, the CEO of Smythe makes you feel valued as a customer. More

by rcd
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Smythe Volvo responded

I must agree with you "Alon is a terrific". Thank you for taking the time to share your experience with Alon and our team. We appreciate your business.

September 29, 2020

Took my XC60, Service was friendly and quick. Michael Watson explained each step of the service procedure. The necessary repairs, the recommended repairs. Vehicle came out wonderful! He has made a life More

by silvajaime896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
Oct 07, 2020 -

Smythe Volvo responded

Thank you. Michael Watson is a real professional. He definitely has made many "customers for life" here at Smythe Volvo. Thank you for taking the time to share your experience with our service department at Smythe Volvo. We look forward to seeing your at your next service.

September 29, 2020

The team was outstanding Kevin the owner was so welcoming. Rob the used manager determined my needs. Bob then assisted me in easily sorting through the process. Very patient and helpful. Stephe More

by beckyrandolph75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Badian
Oct 07, 2020 -

Smythe Volvo responded

Glad to hear that your purchase experience was smooth. We strive to have this be the case with every guest. Thank you for your business.

September 29, 2020

Paul was extremely friendly, welcoming and knowledgeable, and his overview of the XC40 was very insightful and helpful. He made the process enjoyable. I had a great experience. More

by Jason M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Oct 07, 2020 -

Smythe Volvo responded

This is the type of service we are aiming to provide for all of our customers. We appreciate you taking the time to share your experience.

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