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Smythe Volvo

Summit, NJ

5.0
5,927 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,927 reviews

October 07, 2020

Regina Krauza went ABOVE and BEYOND when my car needed service. She saw me pulled over on a Friday night and offered me a loaner vehicle on the spot. She also met the towing service and ensured a safe del More

by farrahcg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Smythe Volvo responded

This is a wonderful story and not surprising if you know Regina. She truly cares about people. You can see her leadership and kind spirit reflected in her team. I would be surprised if any of our staff would just drive by a stranded Volvo on the side of the road. Thank you for your kind words and we appreciate you taking the time to share your experience.

October 07, 2020

Everyone from sales to financing to incredible instruction from Paul Leary on how to use the new features on my new XC60 were outstanding. This is our 7th Volvo purchased at Smythe. Personnel inv More

by mendes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie Wu was extremely helpful with the financing , Shaun Hayes
Oct 07, 2020 -

Smythe Volvo responded

7th Volvo! Thank you for your loyalty. We are fortunate to have customers like you. We strive to deliver this kind of service to all of our customers. We appreciate your business.

October 07, 2020

Kyle - One word... Amazing. Ask for him when you get there, he will give you the royal treatment. Smythe - Professional, Clean and COVID conscious. Great atmosphere and energy. More

by Lancelot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez, Lupita Padilla
Oct 16, 2020 -

Smythe Volvo responded

Awesome! Thank you. We appreciate the kind words and we appreciate your business.

October 07, 2020

Alon was such a pleasure to work with when purchasing my Volvo. His patience and knowledge was incredible. I must have called him 10 times...along with emails and each time he calmly guided me in helping More

by Donna Kull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Smythe Volvo responded

Buying a vehicle is not a small decision. We are here to answer all your questions and make you feel comfortable with your decision. Thank you for choosing Smythe Volvo.

October 05, 2020

Always professional and exceptional service. This is my second car deal with Kyle and Smythe Volvo and I would highly recommend. They always go above and beyond to exceed my expectations! More

by ctarantino0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes, Francine O'Donnell
Oct 06, 2020 -

Smythe Volvo responded

It is good to have you back. Thank you for your loyalty and your kind words. Your recommendation means a lot to us.

October 05, 2020

My experience at Smythe Volvo was excellent. My salesman Bob Cerva and the finance manager , were very professional through out the process. I would recommend this dealership. More

by BGREEN5867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Smythe Volvo responded

Thank you for the recommendation and thank you for sharing your experience with Bob and our team. We appreciate your business.

October 05, 2020

I have been using Doug MacAdam at Smythe to service all my cars for many years now. Doug always has my paperwork and loaner ready when I arrive. I trust Doug to make sure what needs to be done and only w More

by gredgate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Zimmerman
Oct 06, 2020 -

Smythe Volvo responded

This is the way a service team should operate. These gentlemen are excellent at what they do and thank you for taking the time to say so. We appreciate your business.

October 05, 2020

DIna Thomson is amazing. I never saw a service agent so focused on good customer service and super pleasing the client. I takes a big difference...my xc90 hybrid engine had been acting up at 40k miles bu More

by MarkA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Oct 06, 2020 -

Smythe Volvo responded

Great review and thank you. Dina is a true professional. We appreciate you taking the time to share your experience.

October 04, 2020

The team at Smythe Volvo was excellent. They were very attentive and great to work with. The process was quick and smooth with no surprises. More

by andrew.natale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Smythe Volvo responded

Thank you for this review. This is type of service we strive to provide all of our customers. We look forward to seeing you at your first scheduled maintenance.

October 01, 2020

The support and teamwork I experienced here was amazing. I hit a bump in the road with financing and Sam and the management team got me through it and really went the extra mile to help me. Other dealersh More

by dtait89
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Kulawczyk, Sam Shehata
Oct 07, 2020 -

Smythe Volvo responded

Bumps in the road are part of life and business. For us they are opportunities to help people. Thank you for choosing Smythe Volvo. We appreciate your business.

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