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Smythe Volvo

Summit, NJ

5.0
5,927 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,927 reviews

November 04, 2020

In 1984, my parents bought a ruby red Volvo 240 DL station wagon from Smythe Volvo at its previous location. We loved that car. More than 35 years later, when it came time for me to find a new vehicle More

by matthew.frank.marino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gagliardi
Nov 07, 2020 -

Smythe Volvo responded

That is an awesome story. We've come a long way since 1984 but our guiding principles of people and safety still remain clear in our focus. Thank you for posting such a wonderful review. We hope you have many safe and happy miles in your new Smythe Volvo X/C 60.

November 04, 2020

Brandon took possession of my vehicle and carefully noted down all the issues I had (or thought I had) with the car. He very thoughtfully suggested that he take the picture of my insurance documentation at m More

by Z-L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Nov 07, 2020 -

Smythe Volvo responded

"Top marks all around!" This is the type of service we strive to provide for all of our customers in our service department. Thank you for taking the time to post these kind words on Brandon and our service department at Smythe Volvo.

November 03, 2020

The different between Smythe Volvo vs other Volvo dealership that sealed the deal for my car purchase to be made there was their follow-up when requested and when asking questions about Volvo vehicle More

by Tina3148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wu, Emilia Paladino
Nov 07, 2020 -

Smythe Volvo responded

Thank you for these kind words about Bob and our team. We appreciate your business and your time spend in posting this review.

November 02, 2020

Alon was wonderful! He was very positive and helpful. He answered all of our questions and was very knowledgeable. He was very professional and will contact him again when we buy another Volvo car!. More

by Rsholmqvist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie- very professionql
Nov 07, 2020 -

Smythe Volvo responded

Great review and thank you. I agree with you that Alon is wonderful. We appreciate your time spent in posting this review and we appreciate your business.

November 01, 2020

Stacy was exceptional! Helped us get the car we wanted quicker than expected given the fact we’re in a pandemic. I’ll recommend him to anyone! More

by Abby-T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Smythe Volvo responded

We appreciate your recommendation. Stacey is also an exceptional teammate. Stay safe and thank you for choosing Smythe Volvo.

November 01, 2020

Worked with Eric, had as smooth and positive an experience as I've ever had in any auto dealership. Even delivered the car back to NY at his cost when I ran into issues returning expiring lease to More

by Newvolvoleaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kulawczyk, Ernest Gomez
Nov 07, 2020 -

Smythe Volvo responded

Thank you for the recommendation. Eric is a real asset to our team. Enjoy your new Volvo.

November 01, 2020

As always, Ashley went above and beyond in assisting me in getting a new car with a tight timeframe! She’s a great asset to the Smythe family. More

by Basha715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski, Ernest Gomez
Nov 07, 2020 -

Smythe Volvo responded

I agree, Ashley is a great asset to Smythe Volvo. Thank you for taking the time to say so and thank you for your business.

November 01, 2020

From the very first day, my husband and l was introduced to Bob, it was a pleasure. Bob was very professional and knowledgeable, therefore provided us with valuable information about the car we were interes More

by dfivery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
Nov 07, 2020 -

Smythe Volvo responded

Thank you for your recommendation. Bob really is a true professional and if you look at his reviews you'll see others agree we you. We appreciate your business.

October 31, 2020

Stacey was amazing. He worked with us to get us to our budget and really took the time to walk us through our options and was patient while we considered everything. It was a wonderful experience and he w More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Smythe Volvo responded

This is the type of experience we strive to deliver to all our customers. Thank you for these kind words and thank you for your business.

October 31, 2020

Bob and Smythe continue to be an excellent group to work with. Quick, easy, to-the-point and stress/pressure-free. This is our 4th car through Bob and Smythe and we plan to continue coming back. More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Smythe Volvo responded

"Quick, easy, to-the-point and stress/pressure-free" is what we are aiming for. Car number 4, that is great to hear. We appreciate your loyalty and your business.

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