Back

Smythe Volvo

Summit, NJ

5.0
5,927 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
Contact Dealership

40 River Rd

Summit, NJ

07901

Directions

By Type

Showing 5,927 reviews

November 11, 2020

Have been at Smythe‘s several times for vehicle maintenance and service and always experienced a smooth and efficient check-in, courteous and professional client advisors, and high quality work. W More

by Dan B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Nov 16, 2020 -

Smythe Volvo responded

This is a great recommendation of our service department and thank you for taking the time to share your experience.

November 11, 2020

My experience was excellent! Worked with Bob, Derick and Tyler. They are very professional and patient though the entire process. Got me a great deal on XC90. I will recommend to my friends and family. More

by aacar34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Van Riper, Ernest Gomez, Derick Pahor
Nov 16, 2020 -

Smythe Volvo responded

We appreciate the recommendation. I'm glad to hear the team took good care of you. Thank you for your business.

November 11, 2020

I came in without an appointment and a burnt out headlight. The place was very busy but Brandon Zimmerman took care of me, made me feel like I had an appointment. The job was done quickly and Smythe More

by james.e.hoagland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Nov 16, 2020 -

Smythe Volvo responded

Wonderful! We aim to have every customer in our service drive share the same experience as you. Thank you for the kind words.

November 11, 2020

Bob Cerza at Smythe Volvo is a pleasure to work with. He went above and beyond to make my experience of buying out my Volvo lease fast and easy. Thanks Bob! More

by deminblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez, Francine O'Donnell
Nov 16, 2020 -

Smythe Volvo responded

Our customer's time and the easy of the experience is and will remain our focus. Thank you for choosing Smythe Volvo.

November 11, 2020

This is my first Volvo and I love it. I had certain features that I wanted in a car and Bob Cerza found exactly what I was looking for. He stayed in touch while waiting for the car to be delivered and More

by nan
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
Nov 16, 2020 -

Smythe Volvo responded

Welcome to the Volvo family. I'm glad our team took good care of you. We appreciate your recommendation and your business.

November 10, 2020

the person they out to teach my about the car knew nothing. I had to teach myself. It was quite frustrating as I have no idea how many functions on the car work. I had also wish they had been flex More

by nealshaferbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Smythe Volvo responded

Thank you for your feedback and I apologize for your experience. We’d like to go through the features and functions with you again and learn first hand from you your experience so we can improve. We’ve tried to contact you and would like to connect as soon as possible so that you have a good understanding of how your car works. Please reach out to our sales manager, Tom Nolfi, so we can make this happen. Tom’s contact information is tnolfi@smythevolvo.com and by phone 908-273-4200.

November 10, 2020

My experience at Symthe Volvo was absolutely seamless. Everyone that worked with us was professional, knowledgeable and very helpful. William McLaughlin was our salesperson and he was fantastic. There w More

by Murphybakd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William McLaughlin
Nov 16, 2020 -

Smythe Volvo responded

A seamless experience is what we are aiming for. Thank you for taking the time to post this review.

November 10, 2020

I took my wife's car in because I had a problem with the battery and no appointment. Even though they were very busy that day Brandon Zimmerman in the service department treated me like I was the only custo More

by james.e.hoagland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Nov 16, 2020 -

Smythe Volvo responded

What a great review and rewarding for all of us to read. Brandon is a strong member of our service team. Thank you for choosing Smythe Volvo to have your service performed and thank you for the kind review.

November 09, 2020

Thank you, everything was done perfectly. I will recommend to my family and friends. Jesus was very helpful, found the I was looking for. Luis explained all car features. More

by annasergey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez, Luiz Maurina
Nov 16, 2020 -

Smythe Volvo responded

We appreciate the recommendation. Glad to hear everything was perfectly done.

November 08, 2020

Brian was very honest with me. He gave me a very competitive, no-nonsense price and made the transaction simple: i just wanted to buy a car, write a check a leave. I liked him enough to buy another More

by JTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gagliardi
Nov 16, 2020 -

Smythe Volvo responded

Wow, two cars in two days. Thank you for choosing Smythe Volvo and for taking the time to share about your experience with Brian.

...
296
...