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Smythe Volvo

Summit, NJ

5.0
5,927 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,927 reviews

November 30, 2020

Doug was super nice and accommodating, which I really appreciate. I tell friends, the best part of owning a Volvo is the great service! thanks! More

by casey920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Smythe Volvo responded

On behalf of Doug and our service team thank you. It is rewarding to get positive feed back. We appreciate you spreading the good word.

November 29, 2020

Jesus made this experience less stressful than I expected. He is very knowledgeable and he truly cares for his customers. He took extra time to explain all the functions of the car and made me feel More

by jsajd5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
Nov 30, 2020 -

Smythe Volvo responded

That is a great picture and a great review. Thank you for the kind words and thank you for taking the time to share your experience. We appreciate your recommendation.

November 28, 2020

We had a phenomenal experience with the people at Smythe Volvo. They were persistent, but courteous and respectful. Without Emilia's involvement, this would not have happened. With Alon K. and his willin More

by btchuki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino, Ernest Gomez
Nov 30, 2020 -

Smythe Volvo responded

Emilia, Ernest and Alon are fantastic team mates and work well together, Thank you for sending this review in, thank you for your recommendation and thank you for your business.

November 28, 2020

My experience with Bob and Smythe Volvo was great! Bob was very helpful and was able to answer all of my questions regarding the purchase of my XC60. I would highly recommend working with Bob and the enti More

by ebsethness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Van Riper
Nov 30, 2020 -

Smythe Volvo responded

Your recommendation is important to us and is greatly appreciated. Bob is great and thank you for saying so.

November 28, 2020

Jesus and the rest of the team, Howie and Paul for me, were great. Low pressure, easy to talk to, friendly and accommodating. Will definitely recommend them to anyone looking for a vehicle. More

by ronbevacqua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie
Nov 30, 2020 -

Smythe Volvo responded

Thank you for the recommendation and your business. Working together as a team is one of our strengths. We are fortunate to have such wonderful team mates and customers like you.

November 27, 2020

Brandon is a gem. Professional. Exceptionally knowledgeable. Courteous. We have been helped numerous times by Brandon in the Service Department and he is consistently helpful and genuinely conc More

by meghann
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Nov 30, 2020 -

Smythe Volvo responded

Meghann, Thank you for taking the time to compliment Brandon and share your experience. Brandon is a great member of our service team. We look forward to seeing you at your next scheduled maintenance.

November 27, 2020

Jesus was honestly the best!! So helpful and really willing to go the extra mile to make our purchasing experience as smooth as possible!! I would definitely come back to him, and Smythe Volvo, the nex More

by Bperier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Smythe Volvo responded

We appreciate your kind words about Jesus and our dealership. I agree with you Jesus is the best. Enjoy your new Volvo and we hope you stay safe.

November 26, 2020

Wow! Jesus and Howie you made our car buying a wonderfully memorable experience! You truly took care of us. You gave us several options, you gave us time to reflect on our options. We felt your More

by leo_bangug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie Wu
Nov 30, 2020 -

Smythe Volvo responded

Great to read. Jesus and Howie are a good team and continually keep our customers happy. Thank you for taking the time to post this review and thank you for your business.

November 25, 2020

The reason why I’m a returning customer is because of the people that work there. And they always treat me like family. Grant Marshall More

by Marshy 29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nolfi and Rob Steiman are great at what they do. , Dina Thomson, Ernest Gomez
Nov 30, 2020 -

Smythe Volvo responded

That is a beautiful car and thank you for the kind words. What you say is really part of our mission statement. We strive to treat our customers and fellow team members like family.

November 25, 2020

This was a great experience for my first time at Smythe. I would have only liked if the interior of my car was cleaned also. More

by Nel
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Smythe Volvo responded

Thank you for the positive review and the feedback. We will address this with our cleaning crew. Please come back anytime and we will take care of the interior.

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