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Smythe Volvo

Summit, NJ

5.0
5,927 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,927 reviews

December 05, 2020

I recently purchased an XC40 from Smythe Volvo as a referral from the Costco Auto Purchasing Program and was surprised with how easy and painless the experience was. From the moment we walked into the More

by Paul L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian
Dec 17, 2020 -

Smythe Volvo responded

I am glad you found us and I’m glad we were able to provide the level of service that you received and that we strive for. Stephen Badian is a true professional. We appreciate this fantastic review and hope you have many safe miles in your new XC 40.

December 05, 2020

Brandon was excellent! Supreme customer service to say the least. He made sure I understood the process and satisfied with the results. My car had several complications and he made sure all is fixed and I More

by Noni Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Dec 17, 2020 -

Smythe Volvo responded

This is a fantastic review and thank you for taking the time out of your day to share your experience of Brandon and our service department. Brandon is a strong member of our service team and is very knowledgeable. Thank you for servicing your car at Smythe Volvo. We look forward to seeing you at your next service.

December 05, 2020

Jesus was very proactive and made sure we understood all of the many car features. He also kept us informed on a regular basis so we knew when the car would be ready. Most importantly, he worked with us to More

by thomas.meagher
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Smythe Volvo responded

Communication is so important during the sales process and this is something that Jesus is very good at. Thank you for taking the time to share these kind words. We appreciate the recommendation and your business.

December 05, 2020

2011 Infiniti g37x... fantastic help from bob with everything with my car finance made sure my experience at Smythe Volvo and also howie at Smythe Volvo More

by christiannieves80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie Wu
Dec 17, 2020 -

Smythe Volvo responded

Bob and Howie are you are a great team. Thank you for taking the time to share your experience. Enjoy your new ride. We appreciate your business.

December 04, 2020

I will have to say this has been my best experience in a car dealership !!! Definitely ask for Jesus Garcia to help you with your family vehicle needs. He has amazing personal touch that makes you feel c More

by ML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2020 -

Smythe Volvo responded

This is a wonderful review. Thank you for taking the time to post it. It is rewarding for Jesus and for our team to read. Enjoy your new Volvo. What a great color.

December 04, 2020

Sam was extremely helpful and guiding me in the right direction. He made the process seamless - that is why I keep coming back to Smyth More

by Jch.lee79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Dina Thomson, Mike Mitchko, Sam Shehata
Dec 05, 2020 -

Smythe Volvo responded

Thank you for coming back to Smythe Volvo and thank you for taking the time to share your experience with Sam. He is a valued member of our team.

December 03, 2020

I’m very happy with my first Volvo ever. Shaun was super helpful and very knowledgeable . I was very impressed with the 5⭐️ Service I received. I’ve got a great deal on my 2018 S60 AWD Black on Black. Tha More

by Alexcolta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes, Howie Wu
Dec 05, 2020 -

Smythe Volvo responded

Welcome to the Volvo family. You choose an excellent car, the S60 is an awesome machine. Thank you for the 5 star review. We hope you have many safe and happy miles in your new Smythe Volvo.

December 02, 2020

Came in for 45000 maintenance service, always professional and timely. I have not had to wait for service like other Volvo dealerships who tell you, you have 730am appointment, but car work doe More

by Pattee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Dec 05, 2020 -

Smythe Volvo responded

Great review! Thank you for taking the time to share your experience with Dina and our service team.

December 02, 2020

I had an amazing experience . Shaun found me the car I have been dreaming for. He was very helpful and patient with everything . For my next Volvo I will definitely use him again. If you are looking for a More

by kozeta111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes
Dec 05, 2020 -

Smythe Volvo responded

Thank you for the high marks for Shaun and our team at Smythe Volvo. We appreciate your business and look forward to seeing you in the service driving at your first scheduled maintenance.

December 02, 2020

Brandon was great to work with. He kept me informed at every detail and made drop off and pick up super easy. He was a pleasure to work with More

by sdv1181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson, Brandon Zimmerman
Dec 05, 2020 -

Smythe Volvo responded

Being detail oriented and being a good communicator is why Brandon is such a strong member of our service team. These are behaviors all the members of our service team exhibit Thank you for sharing your experience and thank you for this great review.

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