Smythe Volvo
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent service! In line with their track record over the past 35 years I have been dealing with them. They are friendly and very knowledgeable. the past 35 years I have been dealing with them. They are friendly and very knowledgeable. More
Jesus was super! Very patient as we explored all of our options and knowledgeable about the car details and features! Highly recommend working with him. options and knowledgeable about the car details and features! Highly recommend working with him. More
White glove service and even better Kyle was so patient with our zillions of questions!!! From start to finish it was a completely enjoyable experience we would highly recommend this dealership and Kyle in with our zillions of questions!!! From start to finish it was a completely enjoyable experience we would highly recommend this dealership and Kyle in particular! More
We called Smythe ahead of time to schedule a test drive of the XC40. When we arrived at our scheduled time, no one was prepared or expecting us. This was disappointing and we almost left. We were connected of the XC40. When we arrived at our scheduled time, no one was prepared or expecting us. This was disappointing and we almost left. We were connected Bob Cerza, We explained to him what we were looking for and he found a XC40 for us to drive quickly. Over the following week, we spoke with Bob several times as he worked to find the XC40 that had the features/packages we wanted. A week later we drove our new XC40 off the lot! This being our first Volvo experience we found Bob to be very knowledgble, patient and a pleasure to work with. Overall, a great experience and we're glad to have had the opportunity to work with Bob. More
Stacey was very helpful, friendly and patient when I visited your dealership last week. He was knowledgeable about the vehicle and authentic which made it a pleasure to interact with him. I would have b visited your dealership last week. He was knowledgeable about the vehicle and authentic which made it a pleasure to interact with him. I would have bought the car from him but I simply didn't find the volvo s40 exciting enough to proceed w the purchase. More
Smythe Service Department is fantastic! Always timely, explanation that makes sense for everything, Mike W. is always able to maintain a keen level of professionalism while balancing this with genuine car explanation that makes sense for everything, Mike W. is always able to maintain a keen level of professionalism while balancing this with genuine care for his clients and their understanding of what is going on/needed with their vehicle without being too pushy. On my 2nd Smythe Volvo, wouldn’t go anywhere else... More
My wife and I just had our first ever car buying experience. After visiting Mercedes + VW we decided to explore Volvo. We visited ANOTHER LOCAL Volvo dealership and the XC60 really peaked our intere experience. After visiting Mercedes + VW we decided to explore Volvo. We visited ANOTHER LOCAL Volvo dealership and the XC60 really peaked our interest. It had a lot of power, space for our 19 month old’s car seat and the standard features were stronger than the Mercedes GLC. When visiting the OTHER dealership, we expressed interest in the car and were ready to purchase, however the price they quoted seemed a bit high. When we stated that, we were made to feel as if we were wasting the sales person and dealership’s time. When we showed them the price that the vehicle should actually be (math is helpful to know) they told us that they were quoting us for the wrong vehicle and brought the monthly cost down significantly. This - coupled with the salespersons general approach + lack of vehicle knowledge turned us off. My wife and I still were interested in the XC60, so we decided to call Smythe Volvo, and we were put in touch with Kyle Jackson. Kyle and I discussed what we were looking for (XC60 T5 Momentum) and he said that he would take a look to see what he could find in his inventory. Throughout the process Kyle was warm, knowledgeable, professional and really listened to what we were looking for. He worked quickly to provide us with a quote (which was more in line with the price we were looking to pay) and shortly thereafter we let him know that we were in. Since Kyle didn’t have our exact vehicle in stock, he told us that he’d look to see if other dealerships in the area had the model we were looking for. A few days into the search Kyle let us know that he wasn’t able to find our exact car, but he was able to find a XC60 T5 Inscription (the highest trim - we had originally asked for the momentum - the base trim). Kyle graciously said that in the spirit of the holiday season, he would upgrade us AT NO ADDITIONAL CHARGE. We accepted and just picked up our new car today. At the dealership today, we connected with Kyle, Paul and Ernest. Paul was kind, knowledgeable and very personable as he walked us through all of the features of the car and answered any / every question that my wife and I had. Ernest quickly walked us though the paperwork and thoroughly explained the details of our lease agreement. We were then passed back off to Kyle who brought our new car around for my wife. Overall, it’s clear that Kyle, Paul, Ernest and Smythe are prioritizing the opportunity to develop a relationship over the need to sell one car to one couple. They really went above and beyond and my wife and I HIGHLY RECOMMEND the team at Smythe. Also, given the difficulty with doing things in person these days they made it easy to handle a great deal from home. Just one more quick anecdote - when we got back home, we realized that the roof racks that we asked for were not included (just a small oversight). Kyle just dropped off the roof racks at our home after a long day at work. It’s just another example of how they want to make sure that they’re putting the customer first . A lot of businesses can learn from this approach. More
Came in for an oil change on my 2019 Dodge Challenger Scat Pack. Not being a Volvo, Smythe still took in my car. Doug was friendly and professional. And my car was done in a timely manner. Scat Pack. Not being a Volvo, Smythe still took in my car. Doug was friendly and professional. And my car was done in a timely manner. More
We’ve been loyal customers of Smythe Volvo for over 25 years and don’t hesitate to recommend them. This is our 7th Volvo. Jesus García is the most lovely fellow and was a true pleasure, he knows every nua years and don’t hesitate to recommend them. This is our 7th Volvo. Jesus García is the most lovely fellow and was a true pleasure, he knows every nuance about how Volvos work, and obviously takes great pride in his work and company. Kevin Flanagan never fails to disappoint and makes Smythe Volvo feel like an extension of your family. Jim and I are looking forward to many safe years in this Volvo! More
Jesus was a pleasure to work with. We called him and he immediately found the right car for us at a great price. Thank you! immediately found the right car for us at a great price. Thank you! More