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Smythe Volvo

Summit, NJ

5.0
5,925 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,925 reviews

December 22, 2020

I had a very good experience buing a used car at Smythe Volvo. Bob Cerza led me through the whole process, explained everything, and answered all of my questions, When I changed my mind over the weekend, a More

by lexcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie Wu
Jan 02, 2021 -

Smythe Volvo responded

Our job is to serve you and put you in the vehicle that best suits your needs. Bob is very patient and you’ll see that come through in his reviews. Thank you for taking the time to share your experience and thank you for choosing Smythe Volvo.

December 21, 2020

Kyle was exceptional throughout the process - we appreciate his responsiveness and that he made us feel like valued customers! Derick's delivery was perfect too! More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Smythe Volvo responded

Great review! Kyle is a wonderful sales person and Derek is the perfect complement to our sales team. We appreciate you taking the time to post this review and we appreciate your business.

December 21, 2020

Sam Shehata was wonderful. He was knowledgeable,friendly, answered all of my questions and made feel like I was a member of the Smythe Volvo family. He even walked with me through the snow to show me a car More

by carfreak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shehata
Jan 02, 2021 -

Smythe Volvo responded

You are part of the Smythe Volvo Family and welcome. This is a stellar review and thank you for the kind words you have posted about Sam. He is a model sales person. We hope you have many safe and happy miles in your new Volvo and we look forward to seeing you in the service drive at your first scheduled maintenance.

December 21, 2020

Dennis is always professional. My car was ready when expected and nicely washed after service. Excellent service and very easy experience as always! Thank you again!! More

by J.D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Jan 02, 2021 -

Smythe Volvo responded

Thank you for taking the time to share your experience and complement Denis and our service team. It is rewarding to read your words. Thank you for choosing Smythe Volvo, we appreciate your business.

December 20, 2020

Bob Cerza is a great sales person to work with. Explained all of my options and understood what I was looking for. A very easy experience. I have bought/leased multiple Smythe Volvo cars from Bo More

by johnwauters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Smythe Volvo responded

Thank you for your recommendation and your loyalty throughout the years. Bob is very thorough and has a good feel for what our customers are looking for. We look forward to seeing you in the service drive at your next scheduled maintenance. Be safe.

December 18, 2020

Bob Cerza was so helpful and knowledgable in my car search. The process was seamless and everyone at the dealership was a pleasure. Bob even took the time to ask me where I worked to see if my employ More

by allison.gershon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Smythe Volvo responded

Wow, this is a wonderful review. Thank you for your kind words about Bob and Smythe Volvo. We hope you have many safe and happy miles in your new car.

December 18, 2020

Patrick Ruane and Francine O'Donnell at Smythe Volvo made my car buying experience excellent! I had some challenges with deciding upon the right model Volvo, and both went out their way to see that I was sa More

by FH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ruane, Francine O'Donnell
Jan 02, 2021 -

Smythe Volvo responded

This is a fantastic review! It is great to hear you say that Patrick and Francine made your car buying experience excellent. This is what we are striving for. Thank you for choosing Smythe Volvo and thank you for your business.

December 17, 2020

This was our first time working with Smythe Volvo and we were very pleased. Our Sales person (Alon) was professional, knowledgeable and courteous throughout the entire process. Most importantly, he was ho More

by cstauffer526@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Smythe Volvo responded

Transparency is so important. Our job is to present our guests with as much information as we can and to help them with the process. Alon is great at making this happen. Thank you for this five star review and thank you for choosing Smythe Volvo

December 17, 2020

Me Jesús García Gave us an excellent treatment, he’s Me Jesús García Gave us an excellent treatment, he’s very professional and he helped us in everything He could, thanks for your patience and profe More

by drbxfamily1
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesús García
Dec 17, 2020 -

Smythe Volvo responded

It is great to read what you say about Jesus. He is a true professional. We appreciate your business and hope you have many safe and happy miles in your new car.

December 17, 2020

Excellent service! In line with their track record over the past 35 years I have been dealing with them. They are friendly and very knowledgeable. More

by Ty Gunusen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Smythe Volvo responded

35 years of doing business with Smythe Volvo is quite a compliment to us. Thank you for your kind words and for taking the time to share your experience.

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