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Smythe Volvo

Summit, NJ

5.0
5,925 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,925 reviews

December 27, 2020

The service was excellent from start to finish. Jose Garcia, Francine and Derrick were above and beyond in their duties. Great team and outstanding service. More

by Dlejuez10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick , Emilia Paladino, Francine O'Donnell
Jan 02, 2021 -

Smythe Volvo responded

Wonderful! Thank you for taking the time to complement those who helped you. We focus on teamwork and strive to have every customer experience the outstanding service that you did. That is a great picture in this review. You and the car are beautiful and hopefully you won’t be needing that mask very soon.

December 26, 2020

Everyone at the dealership is so incredibly friendly and helpful! Ashley was professional and answered all of the questions I had. They took the time to get me the exact car I wanted and Ashley walked me th More

by Ecas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Butfiloski, Ernest Gomez, William McLaughlin
Jan 02, 2021 -

Smythe Volvo responded

“ I’ll only ever lease or purchase a Volvo from Smythe!” Is a real testament to Ashley and Ernest. Thank you for taking the time to share these kind words and thank you for choosing Smythe Volvo. We appreciate your business.

December 25, 2020

We were very pleased with the service. Mr. Jesus Garcia was exceptional. He took good care of us through the process. We spent less time than expected, and I was very surprised!! We had a very good deal More

by vandajustino
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie Wu
Jan 02, 2021 -

Smythe Volvo responded

Jesus is exceptional, I agree. That is a great picture of you too and one to keep for a long time, masks and all. Thank you for choosing Smythe Volvo an thank you for taking the time to post these kind words.

December 24, 2020

Great service ! I have my first Volvo and I really enjoy my rides !! Sales agent Alon was fantastic and service with Tom is the best !!! I’m super satisfied! Thanks Volvo ! More

by cristyv1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
Jan 02, 2021 -

Smythe Volvo responded

Welcome to the Volvo family and thank you for taking the time to post these kind words about your experience with Alon and Tom. We hope you have many safe and happy miles in your Volvo and we look forward to seeing you in the service drive at your next scheduled maintenance.

December 24, 2020

I had been using the service department at Smythe Volvo When I wanted the upgrade my Volvo I went to their sales department I met Kevin Flanigan and Jesus Garcia In all my years of buying cars I have More

by tmkluck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Smythe Volvo responded

Teresa, Thank you for taking the time to share these kind words about Kevin and Jesus. Our fantastic service department tends to bring many customers to our sales department. We hope you have many safe and happy miles in your new car and we appreciate your business.

December 24, 2020

You couldn’t ask for a better car-buying experience: minimal back and forth, no playing games, Bob is a straightforward and respectful salesman. He was very pleasant to work with, made it easy to buy th More

by kyle.t.wilkerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Van Riper, Howie Wu
Jan 02, 2021 -

Smythe Volvo responded

This is a fantastic review. We greatly appreciate you taking the time to share your experience of Bob and our dealership. We hope you have a many safe and happy miles in your new car and thank you for choosing Smythe Volvo.

December 23, 2020

The service was wonderful, and friendly. Tom Coward was very helpful and professional. I received excellent service. I would recommend Symythe Volvo. Thank you. Happy Holidays! More

by anmarch2001
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Smythe Volvo responded

Thank you for your recommendation and for this wonderful review. Tom Coward, in our service department, is a pleasure to deal with and we appreciate you saying so. We look forward to seeing you your next time in. Be safe.

December 22, 2020

Brian is a great sales person. He is experienced and professional. He is also very friendly and very helpful. He didn't not push any product or service onto us. He was willing to help filling any gap an More

by Vivian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gagliardi
Jan 02, 2021 -

Smythe Volvo responded

Thank you for taking the time to share your experience of Smythe Volvo and Brian. He is a great sales person. We are glad do you have the experience you did. Thank you for your business.

December 22, 2020

Alon is personable, honest and fast. What more could you want from a car salesperson? I would definitely recommend Alon when buying a new or used car. More

by audrey.braguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Butfiloski
Jan 02, 2021 -

Smythe Volvo responded

Thank you for the recommendation and the kind words about Alon. I agree he is all of those things you say. We hope you have many safe and happy miles in your new car. We appreciate your business.

December 22, 2020

Attentive knowledgable staff. Sales person William M went above and beyond to find a deal that would meet my needs and financial capabilities. Brandon Z was thorough in explanation, professional in communic More

by Barnorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Zimmerman, William McLaughlin
Jan 02, 2021 -

Smythe Volvo responded

Having a strong product knowledge and good listening skills is the key to providing our customers with an excellent experience. William in sales and Brandon in service have both of these tools in their skill set. Thank you for taking the time to share your experience and thank you for choosing Smythe Volvo

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