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Smythe Volvo

Summit, NJ

5.0
5,925 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,925 reviews

December 31, 2020

Was happy to work with Jesus at Smythe Volvo to get our new XC90. He went above and beyond to take care of us and make sure we went home thrilled with our new car. Looking forward to coming back when we ar More

by matt_t
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Smythe Volvo responded

This is a great review and thank you for taking the time to post it. We are very happy you’re thrilled with your new car and happy to have worked with Jesus. Thank you for choosing Smythe Volvo.

December 31, 2020

Stacey made the process easy as I was coming from out of state to purchase my XC40. He even came in on his day off which was much appreciated! Thanks Smythe Volvo. More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Lupita Padilla
Jan 02, 2021 -

Smythe Volvo responded

Making it easy to purchase a vehicle is something we focus on. Stacey is very good at making that happen. We appreciate you coming from out of state to purchase from Smythe Volvo and we appreciate your business. Happy new year!

December 30, 2020

Derick was extremely knowledgable and patient, and went over the features and technology of the car thoroughly. This is our 4th Volvo with Smythe, having kept the last one for nearly 12 years. We live cl More

by SJFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Pahor
Jan 02, 2021 -

Smythe Volvo responded

Wow, fourth Volvo from Smythe Volvo in 12 years! That is great. We appreciate your loyalty and your kind words about Derek. Happy new year!

December 30, 2020

Stacey was so kind and helpful when I was buying a certified pre-owned volvo at Smythe! I couldn’t be happier with the service. More

by Hershey J
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Smythe Volvo responded

We are so glad to hear that your experience went so well. Thank you for taking the time to share these kind words about Stacey and Smythe Volvo. Happy new year.

December 30, 2020

With just a few days remaining before Christmas I called Smythe Volvo and it was my good fortune to speak with Patrick Ruane, a gentleman and a true professional! Patrick assisted my wife and myself in the More

by Sentinel
Customer Service
Recommend Dealer
Yes
Employees Worked With
Patrick Ruane
Jan 02, 2021 -

Smythe Volvo responded

Exceptional and extraordinary is the type of experience we strive to provide all our customers. We appreciate you taking the time to share your experience and complement Patrick Ruane. His product knowledge and attention to detail make him a strong member of our team. Thank you for choosing Smythe Volvo. We look forward to seeing you in the service drive at your first schedule maintenance. Happy new year.

December 29, 2020

She is excellent and called me for the parts for the recall for the seat belt of my V60. Thank you very much Tina!! Happy Holidays More

by pauljndeleon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 02, 2021 -

Smythe Volvo responded

Tina, in our service department, is a master at follow up. She is one of the reasons our service department performs so well. Thank you for taking the time to share your experience. It is very rewarding for Tina and our whole service team to receive reviews like this. Thank you for choosing Smythe Volvo.

December 29, 2020

Bob was fantastic! He was so patient as we went through all the possible options on multiple days and he was not pushy at all. He sold us on a brand and let me make my own decisions. I could not be happier More

by csweeney497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Jan 02, 2021 -

Smythe Volvo responded

This is a terrific review and thank you for posting it. Bob’s patience and product knowledge make him a real professional and make our customers happy. We appreciate your time spent in posting this review and we appreciate your business. Be safe.

December 29, 2020

Jesus was wonderful to work with; very attentive, cared about us as customers & very knowledgeable about the dealership's products & services. Looking forward to working with Smythe Motors in the future. More

by Rodrocket
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Smythe Volvo responded

Thank you for posting this review and for your kind words on Jesus. We toy look forward to a long relationship with you. That picture is great. We appreciate your business.

December 29, 2020

I purchased a Certified Pre-Owned XC90 T6 Inscription from Smythe Volvo in early November. I had a fantastic experience overall. I traded in my Audi Q3 because I needed a bigger car as it will be a whi More

by hath.79
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian, Derick Pahor
Jan 02, 2021 -

Smythe Volvo responded

The XC 90 is a great vehicle and we are glad you found the right one. Thank you for taking the time to share about your experience in such detail. Feedback is very important to help us to continually try to become the best. Stephen and Derek are great and thank you for taking the time to post these kind words and thank you for choosing Smythe Volvo

December 29, 2020

Buying a car can be very stressful, especially when you are shopping for a vehicle for a new driver. We visited a few dealers, look at lots of cars and ended up working with Bob Cerza. He is very patient More

by Vs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Jan 02, 2021 -

Smythe Volvo responded

Great review, and thank you. Bob’s patients and product knowledge make him a real pleasure to deal with and Paul really knows these vehicles inside out. Francine always takes her time to explain the details of the transaction. Thank you for taking the time to share your experience and thank you for choosing Smythe Volvo. Happy new year!

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