Back

Smythe Volvo

Summit, NJ

5.0
5,925 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
Contact Dealership

40 River Rd

Summit, NJ

07901

Directions

By Type

Showing 5,925 reviews

January 07, 2021

Jesus treated professionally, with honesty, integrity, and zero pressure. What a nice way to do business. Everyone at the dealer makes you feel welcome. I wouldn’t think twice about recommending Smythe t More

by Axel
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Smythe Volvo responded

Your smile‘s are priceless in that picture. Jesus’s qualities of honesty integrity and no pressure sales are qualities we strive to instill in all of our sales people. Thank you for the recommendation and thank you for choosing Smythe Volvo.

January 06, 2021

My wife and I were looking for a new vehicle and happened to stop by Smythe Volvo in Summit and were we ever so happy we did. This dealership has had an extremely long and well deserved reputation for good d More

by Celso C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shehata, Howie Wu
Jan 11, 2021 -

Smythe Volvo responded

What a fantastic review. Thank you for taking the time to explain your experience so thoroughly. A class act from start to finish is what we strive to provide every customer. We are also glad that you’re 1991 740 now has a new Volvo buddy. Thank you for choosing Smythe Volvo

January 06, 2021

Everyone is super friendly, doesn’t matter the department, sales, service. Great experience all around. My wife and I got a Volvo and quickly moved to a second one. Don’t believe I will be driving More

by Miguel Martins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Smythe Volvo responded

This is an awesome review and very rewarding for us to read that people from all departments were super friendly. Thank you for your loyalty It is great to see you buying another Volvo. We look forward to seeing you in the service drive at your first schedule maintenance.

January 05, 2021

I’ve been going to smythe volvo for 10 years. I will continue as all departments are extremely friendly and professional. Service is also the same. Highly recommend More

by lporschen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Dina Thomson
Jan 11, 2021 -

Smythe Volvo responded

10 years of coming to Smythe Volvo! Thank you for your loyalty and your kind words. We are fortunate to have customers like you.

January 05, 2021

Smythe isn’t the closest dealer to me but I’ll happily go out of my way because of the great customer service. Jesus was a wonderful person to work with. He was responsive to my questions and helped me get t More

by dcaviles
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Jan 11, 2021 -

Smythe Volvo responded

What wonderful smiles on your beautiful family. Thank you for your kind words about Jesus and Francine. Your recommendation is important to us. We appreciate your business and hope you have many safe and happy miles in your new car.

January 04, 2021

Great dealership! Fast and easy to work with and extremely professional without any of the sales pressure. They earned my business for this purchase and future ones. More

by Mcolon923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derick Pahor
Jan 11, 2021 -

Smythe Volvo responded

Great review, and thank you. We are glad to have earned your business and look forward to seeing you next time around or in our service drive for your first schedule maintenance.

January 04, 2021

Bob Cerza was extremely professional and efficient to deal with. I would highly recommend Bob and Smythe Volvo to anyone in the market for a new car! More

by thpwoerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Smythe Volvo responded

I must agree with you, Bob Cerza is extremely professional. Thank you for your recommendation and thank you for choosing Smythe Volvo.

January 03, 2021

It was a pleasure working with Smythe Volvo. Starting with the first call with Lupita , sales process with Kyle, car pickup with Paul and financing process with Ernest everything was handled professional More

by ProudVolvoOwner
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez, Lupita Padilla
Jan 11, 2021 -

Smythe Volvo responded

“The best dealer experience ever” is what we are striving to provide each of our customers. It is very rewarding to hear you mention for people and that they all handle you respectfully and professional. We are fortunate to have such a great team that work so well together. Thank you for your business.

January 02, 2021

Jesus was great. Made the process easy. He was respectful and informative. He showed us a number of choices but didn’t sell us or force us to do anything. Easiest car purchase I have had. More

by richardtstack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie Wu
Jan 11, 2021 -

Smythe Volvo responded

I must agree with you Jesus is great. He makes to fit the customer with the car they need. It is wonderful to hear you say this was the easiest car purchase you’ve ever had. We appreciate your business and we appreciate you choosing Smythe Volvo.

December 31, 2020

My husband and I test drove an XC40 a few days before Christmas and drove off the lot with our new car before the new year. Bob Cerza was wonderful to work with throughout the process, Derick was very t More

by gsolimene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derick Pahor, Howie Wu
Jan 02, 2021 -

Smythe Volvo responded

We too look forward to a long relationship with you and thank you for taking the time to share those kind words about Bob, Derek and Howie. The X/C 40 is a fantastic vehicle and we hope you have a many safe and happy miles in it. Happy new year.

...
282
...