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Smythe Volvo

Summit, NJ

5.0
5,925 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,925 reviews

January 27, 2021

Smythe did a great job with my car services. The staff kept me updated with the status of my car through the day they worked on it. The turn around time was fast. More

by Samya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Zimmerman
Feb 02, 2021 -

Smythe Volvo responded

Thank you for posting this great review of our service department. We respect our customers time and do our best to return vehicles to our customers fixed right and on time.

January 26, 2021

I had a really great experience with Brian. I was on the hunt for a small SUV. After driving the XC40 we talked numbers. Brian was transparent on prices and took the time to work out a great deal for me. Th More

by sammibongo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gagliardi, Howie Wu
Feb 02, 2021 -

Smythe Volvo responded

Volvo has done such a nice job with the XC 40. I am glad you received the level of service you did from Brian. He never disappoints. Thank you for taking the time to share your experience of Smythe Volvo.

January 24, 2021

Jesus and the entire Smythe Volvo team were excellent to work with. I drove over 3 hours to pick up our new family Volvo XC90 and it was well worth the trip! More

by humebt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie Wu
Jan 25, 2021 -

Smythe Volvo responded

That is a great picture. It is quite a testament that you drove three hours out here to buy your new Volvo from Smythe. Your business is greatly appreciated and thank you for taking the time to post this excellent review

January 24, 2021

Roger and Michael took a very personal approach in helping me address some concerns on my car and get it to the sophisticated look I was hoping for. Both went above and beyond. Ryan Doremus (my tech) More

by stephenwyker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson, Roger Davis
Jan 25, 2021 -

Smythe Volvo responded

Very glad to hear that Ryan, Roger and Michael took good care of you. Thank you for taking the time to share your experience of our service department. We appreciate your business

January 23, 2021

Jesus, It was a pleasure working with you and Smythe Volvo in purchasing our 2015 XC70. You were candid, courteous and helpful throughout the whole process. I would also like to add a complement to you More

by Kerry Keane
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
Jan 25, 2021 -

Smythe Volvo responded

Good picture and that is a fantastic color. Thank you for taking the time to post this great review and thank you for your business

January 21, 2021

Smythe Volvo always exceeds my expectations! Everyone I have interacted with on their sales and service teams has always been kind and helpful. Ashley helped me purchase my new XC60. She was knowledgeable More

by Hsmith93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Butfiloski, Ernest Gomez
Jan 25, 2021 -

Smythe Volvo responded

It is very rewarding to read a review like this. We are fortunate to have customers as kind as you. Thank you for taking the time to share your experience of our entire team. We appreciate your loyalty and hope you have many happy and safe miles in your new Volvo

January 21, 2021

Thank you Jesus for the wonderful and smooth experience. I highly recommend Jesus Garcia, he really made us feel like family and it was such a fast and easy process. The financial department was excellent a More

by JD10220318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie Wu
Jan 25, 2021 -

Smythe Volvo responded

What a wonderful picture of your family. We hope you have many happy and safe miles in your new Volvo. Thank you for the compliments on Jesus Garcia and our team we appreciate your kind words and we appreciate your business.

January 18, 2021

This was the best experience I’ve ever had buying a car. Bob Cerza was polite, friendly and very professional. He made the process of buying a car very easy and stress free! Paul Leary, the delivery spe More

by cindylevy19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Jan 19, 2021 -

Smythe Volvo responded

This review is very rewarding for all of us to read. Your recommendation is greatly appreciated as are the kind words you have for Bob Cerza, Paul Leary, and Francine O’Donnell. Thank you for choosing Smythe Volvo.

January 17, 2021

Excellent friendly efficient dealership. It was a pleasure working with Jesus Garcia. Will work with Jesus and Smythe Volvo again and would recommend to others. Ernest Gomez thoroughly explained fin More

by D Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
Jan 19, 2021 -

Smythe Volvo responded

Thank you for taking the time to share your experience at Smythe Volvo. Jesus and Ernest are true professionals. We appreciate your business and look forward to seeing you in the service drive at your first schedule maintenance.

January 15, 2021

I had the pleasure of working with Stacey and from start to finish he was a true Client Advisor. He made the process seamless and made sure all my questions were answered. Thank you and please go see Stacy More

by Kyle lightfoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes, Howie Wu
Jan 19, 2021 -

Smythe Volvo responded

Thank you for this fantastic review. We continually strive to keep our process seamless. Stacey Shaun and Howie do an excellent job at making us successful at this task. Thank you for choosing Smythe Volvo.

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