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Smythe Volvo

Summit, NJ

5.0
5,926 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,926 reviews

February 17, 2021

I had the most amazing experience when I went in to lease a car. I was just looking because my lease was ending in a couple of months but Sam made me an offer I could not refuse. The whole experience was sea More

by Betsyn66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shehata, Derick Pahor, Howie Wu
Feb 22, 2021 -

Smythe Volvo responded

It is great to hear that you love your new vehicle. I agree with you we have a fantastic team. We are also fortunate to have customers like you. I hope you have many happy and safe miles in your new vehicle.

February 16, 2021

This was by far the best car buying experience I have ever had. Lupita, Kyle and Francine and detail person all made this process so easy. More

by Jamaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Lupita Padilla, Derick Pahor
Feb 22, 2021 -

Smythe Volvo responded

“This was by far the best car being buying experience I ever had“ is the reaction we strive to elicit from all of our customers. We appreciate you taking the time to post these kind words about our team. Thank you for choosing Smythe Volvo.

February 16, 2021

Pain free negotiation with William McLaughlin at Smythe Volvo! We agreed on terms by telephone and arrived at dealership to pick up XC90. Highly recommend! More

by William K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William McLaughlin
Feb 22, 2021 -

Smythe Volvo responded

All business should be painless and thank you for pointing out that it was with William. Time is very important to our customers and we strive to be as efficient as possible. Thank you for the recommendation and thank you for your business.

February 16, 2021

I didn't end up buying my car from Smythe but still feel compelled to express my thanks and appreciation to Kyle Jackson and the entire Smythe team. Throughout my decision-making process, Kyle offered thoug More

by Family of Volvos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Smythe Volvo responded

This is a great review to read. Kyle and all of our sales team are focused and helping our customers as much as possible even if that means you purchasing your vehicle elsewhere if that is the best thing for you. Thank you for taking the time to post about your experience with Kyle and Smythe Volvo.

February 16, 2021

I have used Smythe Volvo to service my car since purchasing it. Dennis Jeffers has helped me on multiple occasions. He is knowledgeable, friendly, and answers my (many) questions in a clear and More

by Rob C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers
Feb 22, 2021 -

Smythe Volvo responded

What a wonderful review of our entire operation. From Dennis in service to Alon in sales we really do have a great team and thank you for saying so. We appreciate the time you’ve taken to post this excellent review and we appreciate your loyalty.

February 15, 2021

Just swapped my 2018 S90 for a 2021 XC60. Bob Cerza (my very knowledgeable salesperson) has been updating me regularly for the last 6 months on pricing, differences in models/specifications, and availabil More

by jebi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
Feb 22, 2021 -

Smythe Volvo responded

This is the kind of review we would post on a bulletin board. We truly appreciate the time you’ve taken to so carefully complement our wonderful staff. It’s a big change from an S 90 to an XC 60 and we hope you have many happy and safe miles in your new Volvo. Thank you for your loyalty and for your business.

February 15, 2021

Very professional. Went over the entire vehicle in detail and answered all the of the questions that I had no matter how silly it was. Highly recommend seeing Derick. More

by Vinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Pahor
Feb 22, 2021 -

Smythe Volvo responded

Thank you for this review and the kind words for Derek. He is very detail oriented and really knows the features on the vehicles we sell. Thank you for taking the time to post this wonderful review.

February 14, 2021

We had a great experience with Bob at Smythe Volvo. He was friendly, knowledgeable, and extremely helpful with our purchase. He allowed us the necessary time to come to a decision without pushing us at al More

by klr42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Van Riper, Ernest Gomez
Feb 22, 2021 -

Smythe Volvo responded

Bob is one of the best and he has a great way and making people feel comfortable throughout the car buying experience. Thank you for taking the time to share your experience of Bob and our team at Smythe Volvo. We appreciate your business.

February 14, 2021

I have been using Smythe Volvo for service for years, and I always make it a point to see Doug when I come in for service. He is polite, professional, and always leaves me feeling that he truly cares about w More

by deestix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Smythe Volvo responded

I can confirm with you that Doug truly does care about what you need. He is a true professional and has been with us a long time. He is a great example to everyone on the service team and everyone in our business. We appreciate you taking the time to share these kind words and we appreciate your business.

February 13, 2021

I will preface this by stating that I am not one that leaves reviews, good or bad, but I do feel inclined to leave a heartfelt thank you to Jesus Garcia and the Smythe Volvo dealership. Picking out a ne More

by Kacyrleonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
Feb 22, 2021 -

Smythe Volvo responded

Welcome to the Volvo family. That is a precious picture of your family. It is good to know that you’ll be driving your family around in such a safe and stylish vehicle. We appreciate your kind words about the Smythe Volvo and Jesus. He is a strong member of our team. We hope you have many happy and safe miles in your new Volvo. We appreciate this terrific review and we appreciate your business.

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