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Smythe Volvo

Summit, NJ

5.0
5,926 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,926 reviews

March 01, 2021

The Smythe Volvo is great. Sales office and maintenance are very knowledgeable, helpful and pleasant. They always answer all our questions and leave pleasant experience. More

by I_Vayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derick Pahor, Howie Wu
Mar 07, 2021 -

Smythe Volvo responded

Thank you for this review it is much appreciated. We are fortunate to have customers like you.

February 28, 2021

Tom, Ashley, Howie and Jesusand entire Smythe team Tom, Ashley, Howie and Jesus and entire Smythe team treated Us with courteous and professional service throughout entire buying process Kevin Flanag More

by HB2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Butfiloski, Jesus Caba
Mar 07, 2021 -

Smythe Volvo responded

Thank you for this review and your complements of our team. We appreciate your business and hope you enjoy your new car.

February 28, 2021

Jesus was a pleasure to work with and made my first car purchase a great experience. I would highly recommend Jesus for anyone looking for their new car! More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Smythe Volvo responded

Welcome to the Smythe Volvo family and thank you for this great review. We hope you have many safe and happy miles in your new car.

February 28, 2021

I had a bad experience in a different Volvo dealership but when I contacted Volvo Smythe "Jesus Garcia" make a huge different when we talk about sales experiences. He dedicated his time that I need to sel More

by laloeldoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie Wu
Mar 07, 2021 -

Smythe Volvo responded

This is a wonderful review and thank you for taking the time to post it. Jesus is a strong member of our team and he delivers what type of experience we strive to deliver to all of our customers. Enjoy your new car.

February 27, 2021

Jesus made me feel so Comfortable and confident with this purchase. He was so knowledgeable and went above and beyond to demonstrate all of the cars features. He is the reason I bought this car. More

by brendalcallahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Smythe Volvo responded

This is a great review. Jesus is a wonderful person and makes all his customers feel comfortable. This is the experience we strive to provide to all of our customers. Thank you for choosing Smythe Volvo.

February 27, 2021

Bob made the purchase experience very easy. No haggling and great communication. He was very patient as we exhaustively considered all of the options, and communicated very well throughout the transaction More

by Not disclosed
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Feb 27, 2021 -

Smythe Volvo responded

Thank you for posting this review. It was great to see you mention multiple people because it means we are working well as a team. We appreciate your business and look forward to seeing you for your first scheduled maintenance in our service drive.

February 26, 2021

Service able to take care of my car key problem instantly and he couldn't have been nicer. You are lucky to have a staff like this. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes
Feb 27, 2021 -

Smythe Volvo responded

I agree with you we are fortunate to have such a great staff. We appreciate the your time spent in posting this review and thank you for your business.

February 26, 2021

The service at Smythe Volvo is always great. Tom helped me and took care of a recall that my car needed. Everyone is always friendly and helpful. More

by Volvomomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Smythe Volvo responded

Thank you for taking the time to share your experience of our service department. Tom Coward is a true professional. We look forward to seeing you at your next scheduled service.

February 26, 2021

This was the most easy and pleasant experience, ever. I knew what I wanted to test drive and purchase, Kyle had it and explained any questions I had about different options clearly and succinctly. Most im More

by MLo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie Wu
Feb 27, 2021 -

Smythe Volvo responded

This is a wonderful review. Thank you for taking the time to share your experience of Kyle and Paul. Good communication and product knowledge are some of the best tools in our profession. Both Paul and Kyle are excellent at what they do. We appreciate your business and hope you have many happy and safe miles in your new car.

February 25, 2021

Ashley was amazing, I had a great experience! She made the process so seamless and easy, and made us feel so at home and welcome. More

by Msgoldstein43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Butfiloski
Feb 27, 2021 -

Smythe Volvo responded

Thank you for taking the time to share your experience. If you read Ashley‘s reviews you’ll see others are similar to yours. She consistently makes the process easy and comfortable. Thank you for choosing a Smythe Volvo and thank you for your business.

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