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Smythe Volvo

Summit, NJ

5.0
5,926 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,926 reviews

March 06, 2021

Thank you as always, Smythe Volvo, for making service on my Volvo so quick and efficient. Minor problem with a warning light and Tina made my appointment for the next day. Tom Coward was a gem, explained t More

by 7mcaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Dina Thomson, Michael Watson
Mar 07, 2021 -

Smythe Volvo responded

Tom Coward is a gem and thank you for saying so. We appreciate your loyalty and are very fortunate to have customers like you. We look forward to seeing you in the service drive at your next scheduled maintenance.

March 06, 2021

Very please. Transaction was a breeze. When we picked up car the time spent educating us in the vehicle. All in all it was a smooth experience. More

by Andrew@therichtribe
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Caba
Mar 07, 2021 -

Smythe Volvo responded

This is what we are aiming for, a smooth experience. We appreciate you posting these kind words and thank you for your business.

March 05, 2021

The sales experience was excellent. Instructions dealing with the functions of the car were excellent. The finance portion of the visit was very pleasant. Overall purchasing experience was good. More

by suzem714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes, Howie Wu, Jesus Caba
Mar 07, 2021 -

Smythe Volvo responded

So glad to hear that you had an excellent experience. This is the type of service we strive to deliver to all of our customers.

March 05, 2021

As usual Dennis was outstanding. He made things smooth and kept us in the loop on the issues with our vehicle and helped us pick the best answer. Super customer service! This review also applies to Tina a More

by MATTHEW.AVIGLIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Dina Thomson
Mar 07, 2021 -

Smythe Volvo responded

A smooth service experience starts with good communication. Thank you for taking the time to complement Dennis and our team We look forward to seeing you at your next service.

March 02, 2021

Thank you Jesus Gomez for making our experience today so pleasant and informative. This is my eighth Volvo and each one gets better. Jesus walked us through all of the new features with patience and experti More

by gigipmd
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Smythe Volvo responded

Your eighth Volvo! That is awesome. We appreciate your loyalty and we appreciate your business. Thank you for the kind words about Jesus.

March 01, 2021

Very personable and answered all my questions without being too "salesy" on services that could wait tim my next visit. Very efficient at scheduling and getting me back on the road. Even passed the pop More

by returntrip2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Mar 07, 2021 -

Smythe Volvo responded

Thank you for taking the time to complement our service department. We really have a great team. We look forward to seeing you the next time around.

March 01, 2021

Kyle and the whole staff at Smythe Volvo were very professional and very friendly. The whole process was easy and pleasant.. I would definitely buy another car from this dealership. Highly recommended More

by edyatco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie Wu
Mar 07, 2021 -

Smythe Volvo responded

We appreciate your high recommendations. Kyle is a real professional and it is great to hear of your experience. We hope you have many safe and happy miles in your new Volvo.

March 01, 2021

Jesus Garcia made the difference for us. I've had mostly average experiences with dealership sales until we've met him. He did all we expected from a good sales person, helped me negotiate conditions that s More

by mciamaguti
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Smythe Volvo responded

What a glowing review. I must agree with you on what you say about Jesus. He is fantastic at what he does. We appreciate you taking the time to share these kind words and we appreciate your business.

March 01, 2021

My wife is Very happy with her car. Stephen helped me a lot. Very easy to follow explanations. All people I worked with are one big SUPER. This is over a year now and all is well. Next car I will go straig More

by zstulic
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Badian
Mar 07, 2021 -

Smythe Volvo responded

Thank you for this awesome review and for your recommendation. We are so glad to hear of the experience you had with Smythe Volvo and with Stephen.

March 01, 2021

Wanted to take a moment to thank both Steve and Ashley for their professionalism in working with me on the purchase of my new Volvo. They were a fantastic team and I will be back. More

by Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski, Stephen Badian
Mar 07, 2021 -

Smythe Volvo responded

This is a great review and it is good to hear that Ashley and Stephen took such good care of you. We appreciate your business and hope you enjoy your new Volvo.

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